Management ch 10
Which of the following is true of the right team size for good performance?
A team must be large enough to take advantage of team members' diverse skills and knowledge.
Which of the following statements is true of a work team?
A work team consists of a small number of people with complementary skills.
_____ is the degree to which workers in a team have the discretion, freedom, and independence to decide how and when to accomplish their jobs.
Autonomy
In the context of work teams, which of the following increases employee job satisfaction?
Being involved in decision-making processes
In the context of autonomy, which of the following is a similarity between self-managing teams and self-designing teams?
Both can manage and control all of the major tasks directly related to production of a product.
In the context of autonomy, which of the following is a similarity between employee involvement teams and semi-autonomous work groups?
Both can provide advice or make suggestions to management.
In the context of autonomy, which of the following is a similarity between traditional work groups and employee involvement teams?
Both lack the right to provide advice or make suggestions to management.
In which of the following ways can teams have healthy conflicts?
By focusing on issues rather than personalities
Which of the following is a difference between employee involvement teams and semi-autonomous work groups?
Employee involvement teams do not have the authority to make decisions, whereas semi-autonomous groups have the authority to make decisions.
Gainsharing works best in unstable environments where employees are required to learn additional skills or knowledge.
False
If employees can work effectively on their own, they can always work effectively in teams. Question options:
False
In the storming stage of team development, team members will have accepted team goals, be operating as a unit, and, as indicated by the increase in performance, be working together effectively.
False
Which of the following signs indicates that a team's size needs to be changed?
If a few members dominate the team
Which of the following is a disadvantage of work teams?
Initially high turnover
Which of the following is an advantage of cross-training?
It allows a team to function normally even in the absence of a member.
Which of the following statements is true of groupthink?
It leads to consideration of a limited number of alternative solutions.
Which of the following statements is true of team compensation?
Nonfinancial awards tend to be most effective when teams or team-based interventions are first introduced.
Which of the following is a characteristic of cognitive conflict? Question options:
Reconciliation
Which of the following has the most autonomy in the autonomy continuum?
Self-designing teams
_____ is the stage of team development when team members jockey for position and try to establish a favorable role for themselves on the team.
Storming
_____ means that teams no longer have to go through the frustratingly slow process of multilevel reviews and sign-offs to get management approval before making changes.
Structural accommodation
_____ represents the variances or differences in ability, experience, personality, or any other factor on a team.
Team diversity
Which of the following is most likely a result of minority domination?
Team members do not feel accountable for the decision and actions taken by their teams.
Which of the following is necessary for stretch goals to effectively motivate teams?
Teams must be empowered with control of resources, such as budgets, workspaces, and computers.
Identify a true statement about cross-functional teams.
They are intentionally composed of employees from different departments of an organization.
Which of the following statements is true of self-designing teams?
They control work tasks and team membership.
Which of the following statements is true of members of self-managing teams?
They handle and control all of the major tasks directly related to production of a product or service without first getting approval from management.
Which of the following is true of employee involvement teams?
They offer advice and suggestions to management concerning specific issues.
Identify a true statement about team norms. Question options:
They often lead to stronger organizational commitment.
Which of the following is a drawback of virtual teams?
They often suffer from a lack of understanding regarding the team's purpose.
Which of the following is an advantage of project teams? Question options:
They reduce communication barriers.
Which of the following statements is true of team norms?
They regulate the everyday actions that allow teams to function effectively.
Which of the following statements is true of members of virtual teams?
They use email and videoconferencing for business communication.
In the context of the different kinds of teams, which of the following is a difference between traditional work groups and self-designing teams?
Traditional work groups can provide advice to management and have the authority to make decisions, whereas self-designing teams can only provide advice and suggestions to management.
Cross-training is less appropriate for teams of highly skilled workers.
True
Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.
True
During the norming stage of team development, team members:
begin to settle into their roles as team members.
In the context of autonomy, unlike self-managing teams, self-designing teams: Question options:
can control and change the memberships of the teams.
The best employees from the finance, research and development, marketing, and production departments of a company formed a team to formulate strategies to help the company deal with a financial crisis. The members identified all the problem areas in their respective departments and put forward unanimous solutions to resolve the issues. This team is an example of a(n) _____.
cross-functional team
Mary's company trained her to perform managerial functions, formulate innovative strategies, and also solve technical issues. Given this information, it is likely that Mary's company provided her _____. Question options:
diversity training
Traditional work groups are different from self-managing teams in that team members:
do not have direct responsibility or control over their work.
In the context of team conflict, unlike affective conflict, cognitive conflict:
is strongly associated with improvements in team performance.
In the context of autonomy, unlike semi-autonomous work groups, employee involvement teams: Question options:
lack the authority to make decisions.
Self-managing teams are different from semi-autonomous work groups in that team members: Question options:
manage and control all of the major tasks directly related to production of a product without first getting approval from management.
In the _____ stage of team development, team members often become intensely loyal to one another and feel mutual accountability for team successes and failures. Question options:
performing
A team of engineers and architects has been formed to work on the construction of a bridge. The team will work together on-site till the construction of the bridge is complete. Thereafter, it will be dissolved. This team is an example of a(n) _____.
project team
A team of scientists is assembled to conduct research on a new source of renewable energy. Research and development will continue for one year after which the team will be disbanded. This team is an example of a(n) _____.
project team
A(n) _____ is created to complete specific, one-time tasks within a limited time.
project team
Social loafing occurs when:
team members withhold their efforts and fail to perform their share of the work.
Unlike cognitive conflict, affective conflict: Question options:
undermines team performance by preventing teams from engaging in the kinds of activities that are critical to team effectiveness.