Management chap 2

An employee who values tradition and conformity over achievement will be more than happy to work on a holiday or to miss a child's soccer game.

F

Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.

F

________ is the extent to which an individual identifies with an organization and commits to its goals.

Organizational Commitment

Organizational commitment exists to the degree that the person is satisfied with his or her job.

f; Organizational commitment exists to the degree that personal values generally match the values that support a company's organizational culture.

________ programs help employees to integrate, assimilate, and transition to new jobs.

Onboarding

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

Psychological commitment

When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of A:OCB B:CWB C:COW D:POS E:EEG

B: CWB

Personal attitudes affect ________ via ________.

Behavior; Intentions (From an OB perspective, personal attitudes affect behavior via intentions.)

Schwartz's model suggests that A: values are unstable. B: values are important but have no direct effect on motivation. C: values may conflict with each other. D: we are always aware of our values and how they influence us. E: values are formed when we are in our early adulthood.

C: Values may conflict with each other

The ________ model suggests that managers should monitor employees' perceptions of fairness.

Equity

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

Universalism

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.

Behavioral

Examples of organizational citizenship behavior (OCB) include all of the following except A:constructive statements about the company. B:training and onboarding programs. C:suggestions for improvement D:not expressing interest in the work of others. E:respecting housekeeping rules.

D: not expressing interest in the work of others

Intentions are influenced by the three general motives in Ajzen's model: attitude toward the behavior, subjective norm, and perceived behavioral control.

T

Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one or more other aspects.

T

Job satisfaction has a negative association with OCB and a positive relationship with CWB.

F

A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values.

T

Asking for frequent feedback is a way to foster engagement in the workplace.

T

Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions.

T

Attitudes have three components: affective, cognitive, and behavioral.

T