Management-Chapter 1

True or false: Having experience in a specific industry is the only characteristic people must possess to succeed professionally. True False

False

True or false: Today, it is more common for a company to hire an executive who will give orders rather than someone who will ask questions and encourage independent thinking.

False

In his annual convention speech, the founder of a medical research organization reminded all the employees of the importance of their work in finding a cure for pediatric diabetes. He praised them for their dedication and urged them to continue their work. Which management function did the founder perform in his speech?" planning leading organizing controlling

Leading

Which of the following are keys to managing your career readiness successfully? a. Following a process b. Taking responsibility over managing your career c. Personal reflection, motivation, commitment, and experimentation d.Earning an advanced business degree

a. Following a process b. Taking responsibility over managing your career c. Personal reflection, motivation, commitment, and experimentation

According to the study cited in the text, what are the three largest gaps in career readiness employers see in college students applying for employment? a. critical/analytical thinking b.diversity and inclusion c. organizing/evaluating information c. motivation to learn d. written communication

a. critical/analytical thinking c. organizing/evaluating information d. written communication

Alisha is a senior partner in a law firm. She has given Victoria, a new associate fresh out of law school, guidance and advice to help her grow in her career. Alisha would be described as a. mentor b. liaison c. arbitrator d. Prodigy

a. mentor

The job-specific knowledge you need to perform well in a specialized field, known as _______ skills, appear to be most important for first-line managers. a. technical b. teaching c. conceptual d. people

a. technical

When an organization is able to produce goods or services more effectively than competitors and thereby outperform them, it has achieved a competitive ______. advantage innovation efficiency response

advantage

When an organization is able to produce goods or services more effectively than competitors and thereby outperform them, it has achieved a competitive ______. a. response b. advantage c. innovation d. efficiency

b. advantage

Storing software and data on gigantic collections of computers located away from a company's principal site is referred to as _____. cloud computing collaborative computing databasing artificial intelligence

cloud computing

The ability to think analytically, visualize an organization as a whole, and understand how the parts work together are examples of _______ skills. decisional technical conceptual soft

conceptual

The company president meets with senior managers to determine what is causing a problem with the company's best-selling computer microchip. They discuss whether the cause might be a modification that was made in the manufacturing process. Which management function is the group performing? planning leading controlling organizing

controlling

Alison sells her one-of-a-kind, handmade beaded jewelry online. That means that Alison is involved in _______. e-commerce telecommuting Big Data artificial intelligence

e-commerce

The buying and selling of goods or services over computer networks is known as _______, whereas _______ involves using the Internet to facilitate every aspect of running a business. e-business; e-commerce cloud computing; e-commerce e-commerce; e-business e-business; cloud computing

e-commerce; e-business

In order for an organization to maintain a competitive advantage, it must stay ahead of its competition in customer responsiveness, innovation, quality, and _______. efficiency effectiveness warehousing quantity

efficiency

A ______ organization's purpose is to make money by offering products or services. nonprofit for-profit mutual-benefit nongovernmental

for-profit

Gerard is responsible for only one activity in his organization—the management of the human resources department. He would be classified as a general manager. functional manager. team leader. board member.

functional manager.

Meaningfulness is associated with _____ rather than _____. giving; taking taking; giving

giving; taking

Expanding operations in countries where verbal expressions and gestures do not have the same meaning illustrate one of the main challenges of managing for _______. quality globalization efficiency innovation

globalization

Employees who have the ability to work well with others to get things done are said to have _____ skills. technical coding human knowledge

human

Alesha is looking for her first job as a marketing manager for a retailing company. When a recruiter asks her whether she has the technical skills for the job, what is he referring to? job-specific knowledge for the position in retailing contacts with suppliers and customers in retailing a college degree in management any work experience in retailing

job-specific knowledge for the position in retailing

In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers.This is an example of the _____ effect responsibility value efficiency multiplier

multiplier

In the new department she is setting up, Shondra decides that top managers will report to her and that everyone else will report to the head of human resources. Which of the management functions is Shondra performing when she makes this decision? planning leading organizing controlling

organizing

Caliana manages the warehouse for United Processors Inc. At the beginning of each year, she determines the department goals for the next 12 months. Which of the four management functions is she performing when she sets these goals? planning leading organizing controlling

planning

Setting goals and figuring out how to achieve them describes the _____ function of the management process. planning leading organizing controlling

planning

A _____ learning orientation is the desire to learn and improve your knowledge, soft skills, and other characteristics in pursuit of personal development. reactive proactive

proactive

Meeting the needs of the present through economic development without compromising the needs of future generations to meet their own needs is called ______. sustainability competition the profit motive capitalism

sustainability

The job-specific knowledge you need to perform well in a specialized field, known as _______ skills, appear to be most important for first-line managers technical conceptual teaching people

technical

Kurt is responsible for establishing organization-wide policies and strategies, and making long-term decisions that affect the organization as a whole. Kurt would be characterized as a _______ manager. top first-line nonsupervisory middle

top

Mintzberg determined that managers tend to rely more heavily on ______ communication than ______ communication when conducting business. verbal; written written; formal written; verbal formal; verbal

verbal; written

In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n) _____. cadre smposium cohort organization

organization