management module 10

What is the correct order of problem solving the need for a new vehicle with Jon and Mary?

1) problem 2) problem solving 3) decision

decision to be addressed and the independent generation of possible alternatives by all group members, while ___________ requires a group to listen to the statement of a problem or decision and then to generate ideas for themselves independently and silently. A The Delphi Technique and The Nominal Method. B The Nominal Method and The Delphi Technique. C The Delphi Technique and The Minimal Method. D The Nominal Method and The Mercurial Technique

A The Delphi Technique and The Nominal Method.

Decision making is the process we go through when trying to figure out how we should handle each situation. A True B False

A) true

Emotion is the intuitive state in reaction to our circumstances or personal interactions. A True B False

A) true

It is important to weigh the ethical implications of the decisions that you make in business. A True B False

A) true

Once a decision has been reached and implemented, you should assess the success or failure of that decision. A True B False

A) true

___________ is the exploration of organizational data that usually focuses on statistical or mathematical evaluation, while ___________ is a procedure that allows companies to use existing data to predict future outcomes or behavior. A Predictive Modeling and Business Analytics. B Business Analytics and Predictive Modeling. C Decision Support Systems and Predictive Modeling. D Business Analytics and Decision Support Systems.

B) business analytics and predictive modeling

___________ is choosing among alternatives while remaining consistent to the moral principles that guide our behavior. A Virtuous Decision-Making B Ethical Decision-Making C Group Decision-Making D Proper Decision-Making

B) ethical decision making

Decision making style can be influenced by the way that we collect information, or by the way that we misinterpret that information. A True B False

B) false

In generating alternatives to problems, you do not need to generate multiple alternative solutions to the problems. A True B False

B) false

Some of the issues we encounter are not actually the problem but instead a ___________ of a larger issue. A Indicator B Symptom C Sign D Warning Sign

B) symptom

Which assumption is not part of the classical model? A That the decision maker is rational and logical. B That the decision maker is part of senior management. C That the decision maker has access to complete and accurate information. D That the decision maker will do what is in the best interest of the organization.

B) that the decision maker is part of senior management

Which decision making bias is a tendency to rely on easily remembered information and a failure to seek out multiple perspectives? A Anchoring B Framing C Availability D Confirmation

C) availability

Which of the following is not one of the non-rational models of decision making? A Incremental model B Prospect theory C Evidence-Base model D Bounded Rationality

C) evidence-base model

The ___________ of decision making acknowledges that decision makers are not rational and are acting in the absence of perfect information. A Classical Model B Non-Rational Model C Data Analytics Model D Evidence-Based Model

D) evidence-based model

___________ Bias is based on an inability to learn from past failures and tendency to not remember when we did not know something, while ___________ Bias occurs when individuals cannot walk away from an investment they have already made. A Sunk-Cost and Hindsight. B Anchoring and Framing. C Availability and Confirmation. D Hindsight and Sunk-Cost.

D) hindsight and sunk cost

Which step is not part of the decision making process? A Need to identify the problem. B Generate potential solutions. C Evaluate the various alternatives. D Share the solutions with the participants.

D) share the solutions with the participants

According to Susanne Scott and Reginald Bruce, there are four general decision making styles. Which is not one of these styles? A The Avoidant Decision-Maker. B The Dependent Decision-Maker. C The Rational Decision-Maker. D The Availability Decision-Maker.

D) the availability decision-maker

_______ takes place when there is a question to solve, a set of possible options, and a set of individuals who present their opinions and preferences over the set of options.

group decision making