Management TE 5

learning organization

A __________________ is one whose design actively seeks to acquire knowledge and change behavior as a result of the newly acquired knowledge

B

A number of things organizations can do prior to change to prepare employees include which of the following? a. Provide employees with HR support in the event they choose to leave the organization. b. Allow employees to participate c. Effectively communicate the pros and cons of the expected change. d. Unfreeze

True

Boundaryless organizations eliminate barriers that separate employees between different departments.

stable

Centralization may lead to a more efficient operation if the company is operating in a(n) ______________ environment

False

Decentralized companies give more authority to a higher-level employee, resulting in a sense of empowerment

False

Decisions can be made more quickly in centralized companies

D

Despite potential benefits, the disadvantages of a matrix structure include which of the following? a. Power struggles or turf wars among managers are lessened, taking away an important source of new ideas and innovation. b. Managers will spend less effort coordinating their work, believing that someone else can pick-up the slack. c. Role ambiguity or role conflict is very low d. There is potential for interpersonal conflict with team members as well as with leaders

False

In a matrix, each employee reports to only one manager at a time

False

In centralized companies, many important decisions are made at lower levels of the hierarchy

divisional

In organizations using _____________ structures, departments represent the unique products, services, customers, or geographic locations the company is serving

B

Lewin's change model includes which of the following steps? a. Develop b. Make sure employees are receptive to change c. Build a coalition d. Inform employees that you are open to new ideas and that the change may not be permanent

A

Organizational change can take the form of which of the following? a. Structure, strategy, policies, or culture b. Change should be planned on quarterly basis and measured for progress c. Fundamentally, organizational change is a process that involved effective products or services d. Change should moderate so as to not disrupt corporate cultural norms..

departmentalization

Organizational structures differ in terms of _______________, which is broadly categorized as either functional or divisional

matrix

Organizations with a design that combines a traditional structure and a product structure are called ________________ organizations

True

When a company has a diverse product line, each product will have unique demands, deeming divisional structures more useful

tall

When a company has several layers of management between frontline employees and the top level, it is said to have ____________ structures

Passive resistance

______________ involves being disturbed by changes without necessarily voicing these opinions.

Centralization

_______________ is the degree to which decision making authority is concentrated at higher levels in an organization

Organizational Structure

__________________ refers to how work is coordinated between individuals and teams within the organization.

Flat

_____________structures consist of only a few layers between frontline employees and the top level