Management Test 2
to make sure employees working on new ideas have the resources to pursue new ideas, a company could establish
new-venture fund
As an organization becomes more organic, its decision making becomes more
decentralized
when you examine the organizational chart of a ______ you find that managers have a wide span of control and fewer layers of reporting relationships between frontline supervisors and senior executives
flat structure
(disadvantage) when a decision requires coordination between two or more units, such as between sales and logistics, it needs to go to the top of the organization and decision making can be slow
functional
(advantage) employees who do a particular type of work such as sales or accounting, have more opportunity to develop in-depth expertise
functional structure
Under what circumstances should i hire more managers so each can have a narrower span of control
when few management support resources, such as technology or people, are in place when tasks are new and few procedures are in place to guide how work should be done
____ is involved when your manager reviews your performance and evaluates your outcomes
Accountability
suppose you are the CEO of a start-up toy manufacturer. You know that if your business is to be successful, you have to create at least 10 wildly different toys in the next three years. Which of the following toy designers should you hire?
Frankie, who has been in the toy business for 10 years and who knows what he's doing, but who always likes testing a new idea Leslie, who is independent and self-confident. She doesn't need people to tell her what to do Malcolm, who loves to play. His last boss says that Malcolm was the "chief kid" in his last office
a company that offers $1000 for the best idea an employee submits each quarter is running an
internal innovaation contest
In new venture teams and skunkworks, managers remove employees from the main body of the company in order to give them:
Additional time, space, and freedom for innovation
LEGO is well known for embracing _____ in its product development. The company partnered with software developers and engineers at MIT to develop their MindStorms product
open innovation
You would study a business's ______ to see a visual representation of its vertical structure, including the chain of command
organization chart
A human resource generalist has the ___ to advise supervisors on how to handle employee disciplinary actions
staff authority
the launch of a team to prepare the newspaper to go 100 percent online is what kind of initiative
ambidextrous, because a separate part of the company will be dedicated to innovation while the rest of the company will continue business as usual
engaging in innovation requires a looser structure, while implementing new ideas requires a more rigid structure. Organizations can meet both needs by using
an ambidextrous approach
(advantage) because each unit, such as the unit serving New England, is relatively small, it can respond quickly to changes in the business environment
divisional structure
A company has strong ______ if it continuously seeks new ideas from customers and from looks for ways to use new technologies
external coordination
food manufacturers may adapt to changes in markets, technology, or competition with a _____ like replacing artificial ingredients with natural ingredients to offer customers healthier products
product change
In a _____ effort, Hallmark reimagined and redesigned the way in which it brought new cards to market, cutting the time from three years to less than one year
reengineering
In your new job, which of the following should you be prepared for
the ability to bring up issues with the people who can help resolve them a relatively high level of conflict, meaning a lot of time spent in meetings to resolve differences
Federal investors has a _____ which each mutual fund being managed by several portfolio managers who together take responsibility for the fund's performance
team-based structure
manufacturing businesses can be classified according to their _____ or how much they use machinery instead of people to produce goods
technical complexity
employees make greater use of their skills and enjoys more opportunities for professional development in a ___ organization
decentralized
(disadvantage) the accounting department in the Caribbean unit consists of three people, so they do not have the budget for much training and don't interact with a range of colleagues with accounting expertise
divisional
to solve a problem, a manager might establish and lead a temporary ______ of people from different departments. This group would disband once the problem was solved
task force
