managing people & work

which of the following is an example of a supplier

a bank or financial institution

Shannon works for an e-commerce company. Her manager asked her to update the company's global website. To improve the company's global presence, the most important element Ella should focus on is

a global design template

_______ refers to customers' preference for the products of organizations currently in the task environment

brand loyalty

As the only store to design and sell curtains in the suburb of Oakland, the merchandise sold by Plush Parade is overpriced. Noticing this, Diana's Draperies sets up a showroom in the same suburb, reasoning that with lower prices, they would be able to attract more customers. Diana's Draperies is Plush Parade's

competitor

Amethyst, an Italian house of high fashion, designs and creates luxury items like jewelry and hair accessories. It sells its merchandise only through Fiesta, a multinational retail store. Fiesta acts as Amethyst's

distributor

_____ are organizations that help other organizations sell their goods or services directly to customers

distributors

inflation is an example of a(n) ___ force in an organization's environment

economic

according to the HSBC survey, the United States ranked 16 out pf 39 countries overall because of poor scores on

experience and family

Clara belongs to a society which values assertiveness, performance, competition, and results. Her society also encourages freedom of expression and personal success, but makes few provisions for the welfare of the weak. According to Hofstede's model of national culture, which of the following is true about her society?

her society has achievement orientation and is high on individualism

Lobo belongs to a society which values the subordination of the individual to the group and discourages individual expressions of thought. Inequality in the power and well-being of people is believed to be due to differences in their physical and intellectual capabilities, and heritage. According to Hofstede's model of national culture, Lobo's society is

high on power distance and low on individualism

Max belongs to a society which is rigid and skeptical about people whose behaviors or beliefs differ from the norm. His society also values warm, personal relationships over success and performance. According to Hofstede's model of national culture, which of the following is true about his society?

his society is high on uncertainty avoidance and has a nurturing orientation

a supplier's bargaining position is especially strong when the input supplied

is a fundamental component of the organization's product

______ are unwritten, informal codes of conduct that shape the behavior of people toward one another and are held important by most members of society

norms

______ forces are outcomes of the changes in the laws and regulations of a society

political

which of the following is an example of collectivism values

subordination of the individual to the goals of the group

Unlike previous generations, salespeople today can work from home offices, communicate with colleagues in different parts of the world almost instantly, and commute electronically to work. This flexibility is due to changes in

technological forces

the more difficult it is to enter the task environment

the easier it is to keep prices high

which of the following, according to Hofstede, is characteristic of societies with high power distance

the gap between the rich and poor is very large

the republic of Karibo has been losing capital steadily over the last five years. as a result of this

the standard of living has fallen

in what way is the task environment similar to the general environment

they are both a set of force s and conditions that operate beyond an organization's boundaries