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Locus of control

ability to choose

determining how each part of an activity can contribute to meeting goals

activity analysis

5 steps of guest activity programming

assess needs, define objectives, meet objectives, administer activity, evaluate experience

the lowest price (floor) that should be charged is determined by

costs involved in running the program

the most appropriate measure of program effectiveness is

evaluation by guest satisfaction

broad, general final outcomes

goals

external factors influencing activities

historical, environmental, cultural, social, orginizational

conflicts between different guests' need are

inevitable

guest needs are

infinite

cluster models allow for

likely extensions of popular activities

a recreational programmer cube allows for

matching activities, formats, and life stages to certain activities

the success of a program is reflected in the extent that it

meets its objective

specific short term expected results

objectives

Programs that do not make any money should be

offered if there are offsetting benefits to the overall resort

listing and noting all of the possibilities for activities at a resort is

product approach

the way in which an activity is organized and structured to the customer

program format

Activity that takes place during one's free time, is enjoyable, freely chosen and benefits the individual emotionally, spiritually, physically, cognitively, and spiritually

recreation

Purposeful interventions which are deliberately designed and constructed in order to produce a certain behavioral outcome

recreation program

the most important factor in determining the success of a program

selecting a leader

satisfying activities must include

selection, competency, intrinsic motivation, satisfaction, choice

self directed programs are not

structured, planned, or supervised

guests pursue recreation

to satisfy needs and wants important to them

program risks are managed by

transfer, elimination, reduction

providing each guest who participates in an activity with a souvenir creates which type of cost for that activity

variable


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