Materia Game Fun and Games
Locus of control
ability to choose
determining how each part of an activity can contribute to meeting goals
activity analysis
5 steps of guest activity programming
assess needs, define objectives, meet objectives, administer activity, evaluate experience
the lowest price (floor) that should be charged is determined by
costs involved in running the program
the most appropriate measure of program effectiveness is
evaluation by guest satisfaction
broad, general final outcomes
goals
external factors influencing activities
historical, environmental, cultural, social, orginizational
conflicts between different guests' need are
inevitable
guest needs are
infinite
cluster models allow for
likely extensions of popular activities
a recreational programmer cube allows for
matching activities, formats, and life stages to certain activities
the success of a program is reflected in the extent that it
meets its objective
specific short term expected results
objectives
Programs that do not make any money should be
offered if there are offsetting benefits to the overall resort
listing and noting all of the possibilities for activities at a resort is
product approach
the way in which an activity is organized and structured to the customer
program format
Activity that takes place during one's free time, is enjoyable, freely chosen and benefits the individual emotionally, spiritually, physically, cognitively, and spiritually
recreation
Purposeful interventions which are deliberately designed and constructed in order to produce a certain behavioral outcome
recreation program
the most important factor in determining the success of a program
selecting a leader
satisfying activities must include
selection, competency, intrinsic motivation, satisfaction, choice
self directed programs are not
structured, planned, or supervised
guests pursue recreation
to satisfy needs and wants important to them
program risks are managed by
transfer, elimination, reduction
providing each guest who participates in an activity with a souvenir creates which type of cost for that activity
variable