MGMT 2150 Practice
Mobile devices make up approximately what percent of all local search traffic? 35% 80% 20% 50%
50%
Which of the following is HRM legislation aimed at removing employment barriers and promoting equality for the members of four designated groups: persons with disabilities, women, visible minorities, and Indigenous people? Employment Equity Act Charter of Rights and Freedoms Canadian Human Rights Act Equal Employment Act
Employment Equity Act
When Starbucks states that by 2017 it plans to purchase 100% of its coffee from ethical sources, it is stating which of the following? a goal a plan a strategy a task
a goal
UK's Jaguar Land Rover and China's Chery Automobile formed a partnership to produce Jaguar sedans, Land Rover SUVs, and co-branded vehicles in China. This is an example of which of the following? :a joint venture exporting a licensing agreement franchising
a joint venture
Planning, organizing, leading/motivating, and controlling comprise which of the following? four organizational goals every firm wants to achieve step-by-step management procedure four basic functions in the management process steps taken to achieve an organization's product launch plans
four basic functions in the management process
You are living off campus in an apartment near school. It is the first of the month and your rent is due. You won't have enough money in your account to cover until your employer deposits your paycheque. You don't want to overdraw your account, so you check your balance several times before sending your rent to the landlord. This example illustrates which innovation in banking? theft protection convenient deposit options increased access to funds real-time monitoring of funds
real-time monitoring of funds
Slater Co. has an old, outdated manufacturing facility that needs extensive renovation and expansion. Slater does not have the cash available for this renovation/expansion, so it will most likely need which of the following? to use trade credit to obtain an unsecured loan long-term financing a short-term loan
long-term financing
Unilever used eye tracking marketing research to determine what draws a consumer to product packaging. As a result of the research, Unilever added the colour yellow to laundry detergent packaging to grab and hold consumers' attention. This is an example of which step in the market research process? making marketing decisions interpreting information gathering information planning the research
making marketing decisions
An executive at a manufacturing firm thinks his company should open a second manufacturing plant, but first needs to check a series of reports before making a decision. What will the executive use to make this decision? financial accounting managerial accounting the statement of cash flows a balance sheet
managerial accounting
As the marketing manager for a yoga studio, you need to know how much you've spent on marketing this year. Which of the following can you use to access a report that will provide this information? sales data the income statement financial accounting managerial accounting
managerial accounting
What is the process of systematically gathering, recording, and analyzing data concerning a particular marketing program called? a)marketing research b)target marketing c)market sampling d)decision research
marketing research
Which of the following is NOT a trend in the future of labour-management relations in Canada? increased responsiveness of management increased partnership between employers and private-sector unions pressure on public-sector unions more government support of unions
more government support of unions
A new T-shirt company opens a store not far from your college. They also have a website that allows for purchase of most of the items they stock in store, but you've heard several of your friends complain that they can't navigate the site very well from their smartphones. Which of the following has the T-shirt company failed to do? generate interest for their product ensure compatibility with mobile devices optimize website design and functionality for mobile devices simplify payment options for mobile users
optimize website design and functionality for mobile devices
Janna owns a business that sells handmade jewellery. Under which of the following systems does she pay her employees a certain amount for each bracelet and necklace they produce, regardless of the amount of time it takes to make? a)wage system b)quota system c)piece-rate system d)commission plan
piece-rate system
Reducing packaging materials is an example of which sustainability strategy? socioeconomic model of social responsibility economic model of social responsibility facility improvements product design improvements
product design improvements
Procter & Gamble manufactures hair care products such as Pantene, toothpaste and oral health products such as Crest, batteries, Cover Girl cosmetics, laundry and dish detergent, paper products like Bounty and Puffs, and a host of other products. What does the collection of all these products represent for Procter & Gamble? product line product mix marketing mix marketing strategy
product mix
It is Saturday night at 11:00 p.m., and you and your friends are going to see a midnight showing of the latest action-hero movie. You log on to your bank's website on your laptop to check your balance to make sure you have enough money in your account to buy a movie ticket. This example illustrates which innovation in banking? overdraft protection increased access to funds convenient deposit options real-time monitoring of funds
real-time monitoring of funds
Most investment counsellors recommend that an individual establish an emergency fund equal to at least what amount? one month of living expenses six months of your gross pay three to six months of living expenses one year of living expenses
three to six months of living expenses
What is the purpose of a budget? to determine the amount of your total liabilities to develop a plan for spending your future income over a specific time period to increase monthly expenses to develop a plan for increasing credit purchases
to develop a plan for spending your future income over a specific time period
Indira runs quality control in a factory that makes bikes. Their defect rate is 10%, which costs the company $3000 per day. She calculates that cutting the defect rate in half would save the company what amount per day? $150 $300 $1,500 $3,000
$1,500
A high-volume toy producer typically concentrated its quality control efforts on inspecting finished product and catching defective toys before they are shipped. As the new quality control manager, you believe that finding the root cause of defects is important. The factory produces $200,000 each day in toys and has a defect rate of 10%. If you cut that defect rate in half, you could save the factory what amount each day? $10,000 $20,000 $100,000 $120,000
$10,000
What is one of the biggest differences between the unions of the 1950s and unions of today? a)A weaker economy and increased global economy prompt unions to more often seek partnership rather than confrontation. b)Unions are more confrontational today than they were in the 1950s, when they chose to work as partners with employers. c)Whereas unions mainly looked out for their own interests in the 1950s, they look out for the interests of their members more so today. d)Whereas unions mainly looked out for the interests of their members in the 1950s, they look out for their own interests more so today.
A weaker economy and increased global economy prompt unions to more often seek partnership rather than confrontation.
Which of the following is revealed by studies about entrepreneurship? Canadians are the least entrepreneurial country in the world. Canadians are second in the world in early-stage entrepreneurial activity. Teenagers are more entrepreneurial than adults in Canada. People become entrepreneurs only when there are no other employment options.
Canadians are second in the world in early-stage entrepreneurial activity.
Which of the following is legislation that provides the right to live and seek employment anywhere in Canada? Charter of Rights and Freedoms Canadian Free Employment and Mobility Act Interprovincial Employment Transfer Act Occupational Safety and Health Act
Charter of Rights and Freedoms
Kim Nguyen is a sole proprietor planning to open a home décor boutique selling imports from around the world. Like most small businesses, this new business will likely be managed by which of the following? Kim Nguyen her friends a professional manager her family
Kim Nguyen
Disney is a leader in the effort to promote "sustainable tourism." For example, treats sold in Disney World and Disneyland parks are baked in eco-friendly bakeries that use Energy Star-rated equipment, skylights for natural illumination, and the bakeries recycle expired baked goods and grains into livestock feed. Disney is looking to expand its sustainability efforts, particularly in the area of product design improvements. Which of the following would be an appropriate action to fulfil this plan? Make Disney souvenir buttons from 30% recycled steel. Reuse cooking oil to power railroad trains that circle the properties. Replace lighting fixtures with energy-efficient alternatives. Wash buses and clean streets at parks and resorts with reclaimed water.
Make Disney souvenir buttons from 30% recycled steel.
Approximately 11 million people in Indonesia live without access to sanitation and 9 million lack access to safe water. Which organization could provide help with infrastructure to help Indonesia's poor? The WTO The World Bank The IMF ASEAN
The World Bank
If the GDP has decreased in the last two years, which of the following is likely true? The economy is in a recession and unemployment rate is decreasing. The economy is in a recession and the unemployment rate is increasing. The economy is in a recovery phase and the unemployment rate is decreasing. The economy is in a contraction phase and the CPI is decreasing.
The economy is in a recession and the unemployment rate is increasing.
If the size of the economy has grown for the last three quarters, but prices overall have dropped, which of the following is true? The economy is in a contraction phase and CPI is increasing. The economy is in an expansion phase and GDP is decreasing. The economy is in an expansion phase and CPI is decreasing. The economy is in a contraction phase and CPI is decreasing.
The economy is in an expansion phase and CPI is decreasing.
If Texas Instruments hires an accounting firm to compute the company's taxes, what is the accounting firm providing? a good a service a good and a service neither a good nor a service
a service
Libby has two dogs that just dug a hole in her yard. They are muddy, and Libby does not want to bring them in the house to bathe them. She calls Groomers on the Go, a mobile pet groomer. They will drive to a customer's house and bathe and groom their dogs or cats in a customized mobile home. Groomers on the Go provides value to Libby because it is which of the following? a good a service a good and a service neither a good nor a service
a service
Axe just announced a new line of shaving creams and aftershave lotions and needs to build awareness of the brand on a national scale. Axe should pursue which of the following strategies? advertise on radio and hold a contest send direct mail to men nationwide and create a frequent-use card advertise in men's magazines and create point-of-purchase displays offer free samples in stores to coincide with billboards in select markets
advertise in men's magazines and create point-of-purchase displays
McDonald's wants to launch a campaign promoting its new gargantuan-sized meals. Because McDonald's will be launching the new size nationally, it will want to use a mix of sales promotion and which of the following? personal selling advertising public relations publicity
advertising
Which marketing intermediary is an independent sales professional who brings buyers and sellers together and earns a commission on the sale? retailer wholesaler jobber agent
agent
Suppose you have been making your own soaps and lotions and selling them to friends and family. You would really like to expand your company and be able to sell your items in retail stores across Canada. Which is the best distribution channel for you to pursue? consumer direct retail channel agent to wholesaler to retailer channel two-step distribution
agent to wholesaler to retailer channel
What will the implementation of quality control programs that reduce defects often lead to? more production delays higher number of rejects better utilization of material and labour resources idle production lines
better utilization of material and labour resources
John just became CEO of a large company that manufactures the same basic type of product as other companies in this industry. As a result, the organization's priorities are efficiency and control—because profit margins are very low in the industry. Which of the following aspects of organizational design would best fit John's company? a) decentralized and flat b) centralized with matrix structure c) centralized with line structure d) decentralized with matrix structure
centralized with line structure
Augustus, sales manager for a pharmaceutical sales company, sees that his team's sales numbers for the first quarter are well below the goal. He decides to hold a mandatory training session with the entire team, as well as individual meetings with each team member, in an attempt to increase the team's sales numbers. Which function of management does this exemplify? :leading and motivating planning organizing controlling
controlling
You receive a birthday cheque from your grandmother in the mail. It is raining and you really do not feel like leaving your dorm to go to the bank to deposit your cheque. You remember that your bank allows you to take a picture of the front and back of a cheque in order to deposit it into your account—all from your mobile phone. This example illustrates which innovation in banking? overdraft protection convenient deposit options increased access to funds real-time monitoring of funds
convenient deposit options
Apple products are sold in Apple's retail stores and in other retail stores such as Best Buy and Walmart. Which types of distribution channels does Apple use? customer direct and retail distribution retail and two-step distribution two-step and agent to wholesaler to retailer distribution consumer direct and two-step distribution
customer direct and retail distribution
An online retailer of unique home decor items has a unique company culture. Employees are expected to be creative, to innovate and create change, and to deliver excellent customer service. Customer service associates take new product suggestions from customers and work with designers and production team members to make some of the customer suggestions a reality. As a result, the company is highly responsive to customers, and employees are highly empowered. Which of the following aspects of organizational design would fit best at this company? centralized with a line and staff structure centralized with a matrix structure decentralized with a matrix structure decentralized with a line and staff structure
decentralized with a matrix structure
Allie's company is managed by skilled and talented professionals. She wants the company to be highly responsive and employees to be highly empowered—even if it means sacrificing efficiency. Innovation is key in their industry, which means collaboration is crucial at the company. Which of the following aspects of organizational design would best fit Allie's company? decentralized with matrix structure decentralized with functional departmentalization centralized with line structure centralized with high job variety
decentralized with matrix structure
Totally owned facilities overseas are an example of which of the following? indirect investment direct investment licensing joint venture
direct investment
Which of the following would be the first step in creating your personal financial plan? monitoring the plan and making adjustments as required evaluating various alternatives to reach your goals making intentional informed decisions about maximizing income and minimizing unnecessary spending establishing short-, medium- and long-term financial goals
establishing short-,medium- and long term financial goals
After his performance review, Daniel's manager had an informal discussion with him about his arriving to work late several times a week. They discussed ways Daniel could improve in this area, such as setting an alarm or checking traffic reports and leaving home earlier, if necessary. If Daniel continues to be late, his manager will be forced to issue written warnings. This corrective action is an example of using performance appraisals to accomplish which of the following objectives? evaluating performance against standards making employee decisions assessing HRM practices rewriting job descriptions
evaluating performance against standards
Chopra Industries is preparing for its annual shareholders meeting. What will Chopra's managers use to provide shareholders with information about how fast the company is growing, how much it is worth, and how they are performing compared to others in the industry? formulas bank statements financials inventory statements
financials
IRI, a marketing research firm, has been contracted by T-Fal to evaluate the market performance of a new line of cookware. Which of the following is NOT likely to be a step in IRI's research process? interpreting the research data collecting data implementing a new marketing mix based on research data designing the research project
implementing a new marketing mix based on research data
Petro Canada seeks to obtain a loan from a commercial bank in order to build an additional oil rig. Which type of financing is this? long-term equity financing that is secured short-term equity financing that is secured long-term debt financing that is unsecured short-term debt financing that is secured
long-term debt financing that is unsecured
ConAgra Foods offer shares of their company stock. This is a form of which of the following? long-term debt financing that is secured short-term equity financing that is unsecured long-term equity financing that is secured short-term debt financing that is secured
long-term equity financing that is secured
Aveeno, a maker of skin and hair care products, is releasing a new product to help moisturize skin in extremely cold environments. Aveeno needs to encourage trial and build awareness for the product, so it should focus on which of the following for sales promotion? point-of-purchase displays sweepstakes samples contests
samples
An hour before class, you realize that you didn't purchase the textbook for class and there is a quiz. You quickly log on to the book publisher's website, order the e-book, and panic when you realize you've left your wallet in your dorm room. Luckily, you can pay for the book with PayPal. This example illustrates that the publisher's mobile site has done which of the following? simplified payment options for mobile users optimized website design and functionality ensured compatibility with mobile devices gathered marketing insight from customers
simplified payment options for mobile users
Frederick W. Taylor's research led to the emergence of scientific management, which is defined as which of the following? studying the human factors that motivate workers the application of scientific principles to the management of work and workers researching optimal tools for motivating employees using the workplace to conduct scientific research on human behaviour
the application of scientific principles to the management of work and workers
Determining how the physical work environment affects productivity was the objective of which of the following? Taylor's scientific management Maslow's hierarchy of needs Herzberg's theory the first Hawthorne study
the first Hawthorne study
Who typically manages small businesses? relatives professional managers the people who start and own them the board of directors
the people who start and own them
What is one reason that has attributed to the decline of union membership? the relocation of factories and production facilities to non-unionized areas work conditions remain poor in factories and unions did not help improve conditions the decline of service industries, which were traditionally unionized industries the decline of unionized industries and growth of non-unionized industries
the relocation of factories and production facilities to non-unionized areas