MGMT 3007 - Chapter 1

Organizational Effectiveness

A broad concept represented by several perspectives, including the organization's fit.

Intellectual Capital

A company's stock of knowledge, including human capital, structural capital, and relationship capital.

High-Performance Work Practices (HPWP)

A perspective which hold that effective organizations incorporate several workplace practices that leverage the potential of human capital.

Open Systems

A perspective which hold that organizations depend on the external environment for resources, affect that environment though their output, and consist of internal subsystems that transform inputs into outputs.

Organizational Learning

A perspective which holds that organizational effectiveness depends on the organization's capacity to acquire, share, use, and store valuable knowledge.

Deep-Level Diversity

Differences in the physiological characteristics of employees, including personalities, beliefs, values, and attitudes

Globalization

Economic, social, and cultural connectivity with people in other parts of the world.

Organizations

Groups of people who work interpedently toward some purpose.

Stakeholders

Individuals, organizations, and other entities who affect, or affected by, the organization's objectives and actions.

Structural Capital

Knowledge embedded in an organization's systems and structures.

Values

Relatively stable, evaluative beliefs that guide a person's preferences for outcomes or courses of action in a variety of situations.

Absorptive Capacity

The ability to recognize the value of new information assimilates it, and use it for value-added activities.

Organizational Efficiency

The amount of outputs relative to input in the organization's transformation process.

Work-Life Balance

The degree to which a person minimizes conflict between work and nonwork demands.

Surface-Level Diversity

The observable demographic or physiological differences in people, such as their race ethnicity, gender, age and physical capabilities

Evidence-Based Management

The practice of making decisions and taking actions based on research evidence.

Organizational Behaviour (OB)

The study of what people think, feel, and do in and around organizations.

Virtual Work

Work performance away from the traditional physical workplace by mean of information technology