MGMT 3302 ch. 12
According to the normative decision theory, which of the following is true of the CI decision-making style? A leader shares a problem with employees as a group, obtains their ideas and suggestions, and then makes a decision, which may or may not reflect their input. A leader uses information available at the time and solves the problem or makes a decision. A leader shares a problem and gets ideas and suggestions from relevant employees on an individual basis. A leader shares a problem with employees as a group, and they, together, generate and evaluate alternatives and try to reach an agreement on a solution.
A leader shares a problem and gets ideas and suggestions from relevant employees on an individual basis.
Nisha is a retail manager at Hexagon Corp. She needs to troubleshoot customer complaints regarding a product. She has to decide on either scrapping the product or replacing it with a different brand. Based on the customer complaints and favorable online reviews of an alternate brand, she decides to switch to a different brand. According to the normative decision theory, which of the following decision-making styles has Nisha adopted? AI AII CI GII
AI
People with moderate Least Preferred Coworker (LPC) scores, who can be somewhat relationship-oriented or somewhat task-oriented, tend to do fairly well in _____ situations. only moderately favorable only favorable only unfavorable all
All
Noah, the chief executive officer of Rhombus Corp., believes in maintaining a friendly work environment involving employee benefits like flexible timing and insurance policies. Top managers in the company are approachable to the lower level employees, thus maintaining a horizontal hierarchy. Moreover, Noah does not give much attention to performance. According to the Blake/Mouton leadership grid, which of the following leadership styles is Noah using? Middle-of-the-road style Country club style Authority-compliance style Impoverished style
Country club style
In the context of subordinate contingencies, which of the following is true of externals? Externals believe that what happens to them is largely a result of their choices and actions. Externals like to have a say in what goes on at work. Externals greatly prefer a participative leadership style. Externals believe that what happens to them is caused by forces beyond their control.
Externals believe that what happens to them is caused by forces beyond their control.
Directive leadership is very similar to considerate leader behavior. True False
False
According to the Blake/Mouton leadership grid, middle-of-the-road style occurs when leaders show a high concern for production and a low concern for people. True False
False
A leader believes in giving individual attention to the needs of followers, creating learning opportunities for them, accepting and tolerating individual differences, and listening to their problems. Which of the following components of transformational leadership is illustrated in this scenario? Individualized consideration Idealized influence Intellectual stimulation Inspirational motivation
Individualized consideration
In terms of leadership behavior, _____ is the degree to which a leader organizes the roles of followers by setting goals, giving directions, setting deadlines, and assigning tasks. emotional stability autonomy initiating structure drive
Initiating structure
When an individual is contesting for a local political office, he or she makes lots of promises to people. When the individual wins the election and assumes office, he or she is often unable to carry out the political promises. In the context of leadership traits, the individual lacks _____. self-confidence integrity empathy drive
Integrity
Which of the following statements is true of directive leadership? It involves letting employees know precisely what is expected of them. It involves being approachable and friendly to employees. It involves consulting employees for their suggestions and input before making decisions. It involves setting challenging goals and having high expectations of employees.
It involves letting employees know precisely what is expected of them.
Which of the following statements is true of directive leadership? It involves letting employees know precisely what is expected of them. It involves being approachable and friendly to employees. It involves consulting employees for their suggestions and input before making decisions. It involves setting challenging goals and having high expectations of employees.
It involves letting employees know precisely what is expected of them.
In the context of environmental contingencies, which of the following describes the formal authority system? It is the amount of emotional support that is provided by an employee's immediate work group. It is an organization's set of procedures, rules, and policies. It is the degree to which the requirements of a subordinate's tasks are clearly specified. It is a subordinate's ability to perform his or her job well.
It is an organization's set of procedures, rules, and policies.
Which of the following is a function of leaders? Leaders solve the problems that employees face. Leaders inspire people and take a long-term view. Leaders try to control and limit choices for others. Leaders focus on the means of getting things done
Leaders inspire people and take a long-term view.
Which of the following describes Fiedler's contingency theory? Leadership styles are inconsistent and often change. Leaders must be placed in or matched to a situation that fits their leadership style. Leaders are capable of adapting their leadership styles to fit the demands of different situations. Leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals.
Leaders must be placed in or matched to a situation that fits their leadership style.
Farah, a manager at Funmania Toys Inc., has complete control over the hiring and firing of employees in the company. She also has the authority to reward and punish employees for their work. This scenario illustrates that Farah has high levels of _____. position power initiating structure instrumentality task structure
Position power
Which of the following is true of transformational leaders? They make sure that employees do not have to make any sacrifices for their organization. They are able to make their followers feel that they are a vital part of their organization. They do what is best for themselves instead of their organizations. They have moral standards that put their interests before everyone else's.
They are able to make their followers feel that they are a vital part of their organization.
Which of the following is true of managers? They are critical to inspiring employees and setting long-term goals. They see themselves as promoters of change and challengers of the status quo. They are concerned with control and limiting the choices of others. They focus on vision, mission, goals, and objectives.
They are concerned with control and limiting the choices of others.
Fiedler assumes that the favorableness of a situation for a leader depends on the degree to which the situation permits the leader to influence the behavior of group members. True False
True
According to Fiedler's contingency theory, relationship-oriented leaders with high Least Preferred Coworker (LPC) scores are better leaders under _____ situations. highly favorable moderately favorable less favorable unfavorable
moderately favorable
Relish Inc. is a famous fast-food chain in the United States. However, increasing competition affected the company's market. Nicholas Cain, the CEO of Relish, created an online forum for employees to share ideas about innovative methods to attract customers. The forum overflowed with new ideas. Subsequently, Nicholas conducted a meeting to discuss the ideas and also introduced a recipe customization counter that was a grand success. The company has now earned back its customer base. According to path-goal theory, this leadership style is called _____. supportive leadership achievement-oriented leadership participative leadership directive leadership
participative leadership
Mathew is a manager at Wonderworld Hypermarket. He finds it difficult to cooperate and work with Anthony when it comes to getting the work done to meet the sales targets. Anthony is Mathew's least preferred subordinate. Mathew describes Anthony as gloomy, insincere, lazy, unfriendly, and boring when his boss asks for a feedback about his subordinates. In this scenario, Mathew is following a _____ leadership style. relationship-oriented country club task-oriented team management
task-oriented
According to the normative decision theory, a group decision style should be used when: subordinates' goals are different from the organization's goals. subordinates do not have enough information to make a decision themselves. subordinates are likely to disagree or end up in conflict over a decision. subordinates' acceptance of a decision is not important.
Subordinates are likely to disagree or end up in conflict over a decision.
