MGMT 346- Mid term

In a Muther closeness grid, which symbol is used for a location if closeness is not important? A) A B) E C) I D) O E) U

U

In a Muther closeness grid, which symbol reflects the greatest importance for closeness? A) A B) E C) I D) O E) U

A

Which of the following is not an ongoing trend in manufacturing? A. globalization B.quality improvement C.flexibility and agility D.mass production for greater economies of scale E. technological advances

D.mass production for greater economies of scale

Group technology is often related to which one of the following? A) cellular manufacturing B) product layout C) combination layouts D) self-directed teams

Cellular Manufacturing

Which of the following is not typically considered a cure for poor competitiveness?

Minimize attention to the operations function.

The fundamental purpose for the existence of any organization is described by its:

Mission Statement

Product design and choice of location are examples of ____ decisions

Operational

Production systems with customized outputs typically have relatively: A. high volumes of output. B. low unit costs. C. high amount of specialized equipment. D. fast work movement. E. skilled workers.

Skilled workers

________ is generally used to facilitate an organization strategy that emphasizes low cost.

Standardization

Unique attributes of firms that give them a competitive edge are called:

core competencies

Two key factors in service layout design are __________ and __________. A) capital intensity; labor intensity B) customer contact; capital intensity C) labor intensity; soft automation D) customer contact; customization

customer contact; customization

Which of these does not relate to designing process layouts? A) minimizing transportation costs B) minimizing distance traveled C) focusing on closeness ratings D) equalizing times of workstations

equalizing times of workstations

The approaches to quality assurance are

inspection alone, process control, and continuous improvement.

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's

internal supply chain

Which of the following processing systems would be least likely to have special-purpose equipment? A) continuous B) batch C) job shop D) repetitive

job shop

With regard to operations strategy, organization strategy should, ideally, take into account:

operations' strengths and weaknesses.

Product profiling links key product or service requirements to

process capabilities.

Competitiveness doesn't include:

profitability

Layout design has many objectives, one of which is ______. A. reduce bottlenecks B. move materials and workers simultaneously C. use workers and space efficiently D. hold material handling costs to 27% or less E. install computer terminals every 500 feet

reduce bottlenecks

The amount of inspection needed depends on

the costs of inspection; the costs of passing on defective items