Mgmt 371 #1
a
. A goal of efficiency is to minimize resource costs a. True b. False
d
Blogs are used by companies to post customer feedback. This is a method of environmental scanning and a. strategic response b. direct influence c. organic organization design d. information management e. organization culture modification
b
Ethics are cultural beliefs about whether behavior, actions, or decisions are right or wrong a. True b. False
b
For a company such as Walt Disney world in Florida, a bank would be an example of what kind of factor in a specific environment a. Special interest group b. Supplier c. Competitor d. Government agency
a
Social responsiveness refers to the capacity of a firm to adapt to changing _____. a. Societal conditions b. Organizational managers c. Societal leaders d. Organizational conditions
e
Staff sergeant tyra is a platoon sergeant. She's uses whatever style of management seems to fit the situation. Her management style fits which theory of management? a. Qualitative management b. TQM c. Bureaucratic management d. Theory x and y e. The contingency approach
a
. A leading proponent of the classical view argues that anytime managers decide on their own to spend their organization's resources for the "social good" they are _____. a. Adding to the cost of doing business b. Helping make society a better place for everyone to live c. Contributing social benefits in the name of good will d. Following governmental regulations
e
. Julie is responsive for her company's military veteran mentor program. She will have to operate the _____environment a. Political b. General c. Economic d. Task e. Internal
c
. People in the US, Israel, and Ireland are likely to question their supervisors. This is referred to as a ________ organization a. Aggressive goal behavior b. Collective c. Power tolerant d. Individualistic e. Power respect
d
. The News Corporation, Smile Train, Delta Airlines and Gucci are all examples of a. Centralized units of operation b. Corporations c. Managerial hierarchies d. Organizations e. Bureaucracies
e
. Two US companies Cargill and Archer Daniels Midland purchase 25% of the world cocoa supply from farmers in west Africa. These companies use a. Global sourcing b. Exporting c. Joint venture d. Direct investment e. Importing
b
. Which of the following buyers would have the greatest ability to influence suppliers? a. Department store influencing fashion designers b. Government negotiating the purchase of a helicopter for its army c. Student ordering pizza d. Student selecting college
e
. Which of the following is the least intence level of international business strategy? a. Global sourcing b. Joint venture c. Importing/ exporting strategy d. Direct investment e. Licensing
b
. Which of the following statements about middle managers is False? a. Middle managers coordinate supervisors work b. The number of middle managers is increasing in most organizations c. Middle managers serve as a bridge between upper and lower levels d. Middle managers implement top policies e. Middle managers can also be classified according to functional area
a
. ____ refers to the nature of the competitive relationship between dominant firms in the industry a. Competitive rivalry b. Threat of increased regulation c. Threat of new entrants d. Power of suppliers e. Power of buyers
b
19. We can identify four distinct levels of international activity that differentiate organizations a. True b. False
a
28. The progression of firms through various levels of internationalization from exporting to licensing onto direct foreign investment is referred to as the: a. Uppsala model b. Global progression model c. Standard progression model d. Mexico city model
b
31. A US recording company that wanted to take advantage of the fact that European teens love everything American would find it difficult to get its music played on French radio stations. French radio stations are required to play at least 40% French a. Cultural b. Political legal c. Natural d. Technological
c
A ________ business transcends national boundaries and is not committed to a single home country a. Domestic b. International c. Global d. Intercontinental e. multinational
d
A law firm actually billed the mother of an employee who almost died 20.000 for work that was required to settle sons pending case. The organization considers itself more important than the individual. This example is a. Contingency b. Industrial psychology c. Behavioral d. Classical e. Human resource
d
A manufacturer of recyclable plastic containers is operating in an environment that is relatively free of uncertainty. This means that the manufacturer is operating in a ___ environment. a. Simple and complex b. Dynamic and complex c. Stable and complex d. Simple and stable e. Dynamic and simple
d
Abercrombie is expanding its international operations. It needs to consider all of the following challenges except a. Government regulation b. Property ownership rights c. Infrastructure d. Stagnant work environment e. Cultural differences
e
Advertising for Abercrombie and Fitch uses overt sexuality to sell clothes. Ads for Abercrombie, the pre teen sizes, are moderately less sexual and products include swim wear w/ padding in the chest. Many people object to this advertising. This is example of the relationship of the a. Employee to the environment b. Firm to competitors c. Firm to the employee d. Employee to firm e. Firm to environment
a
All of the following issues stem from how employees treat the organization EXCEPT: a. Wages and working conditions b. Misappropriation of organizational resources c. Secrecy and confidentiality d. Employee honesty e. Conflicts of interest
c
As applied to social responsibility, what function of management do things such as social audits represent? a. Leading b. Organizing c. Controlling d. Planning e. Directing
b
Awarding funds of gifts to individuals is called philanthropic giving a. True b. False
a
Coca cola is based out of Atlanta but reaches into hundereds of different countries. The product is logally packaged but the cola inside is essentially the same throughout the world. Coca cola is edging closer to being a ____ business. a. Global b. Intercontinental c. International d. Domestic e. Multinational
c
Competitive rivalry would be exemplified by a. All of these choices b. Union strikes c. Price wars d. Strategic alliance e. Mergers
a
Contributions of the behavior management perspective include all of the following except" a. Challenged the complexity of individual behavior and made predictions of that behavior b. Challenged the view that employees are tools c. Focused managerial attention on motivation and group dynamic process d. Provided important insights into motivation and group dynamics e. Furthered the belief that employees are valuable resources
b
Customers turning away from mcdonalds because their food has become disgusting to current tastes is an example of what kind of change in company's general environment? a. Economic change b. Socio cultural change c. International driven change d. Health concerns change e. Political change
a
Google CEO Larry page launched google+ with the concept of letting people group those they interact with into different social circles which distinguished it from face book. Making the distinction from the competitor was a ____ form of management. a. Leader b. Monitor c. Entrepreneur d. Developer e. Planner
b
Hugh potential/high growth economies have been relatively underdelveloped and immature and, until recently, were characterized by weak industry, weak currency, and relatively wealthy consumers. a. True b. False
d
In the NFL stadiums are a ____ resource a. human b. international c. financial d. physical e. information
a
Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of? a. Environmental protection regulation b. Legislative intervention c. Fair labor practice d. Safety and health regulation e. Consumer protection regulation
d
Managers success is typically ___________ a. Based on how skilled the manager is at the technical elements of the job b. How closely the manager supervises the employees c. Dependent on how hard the manager works d. Dependent of others work performance
e
Maslow Hierarchy has been criticized by current research because a. Triangles are too limiting for sophisticated theory b. Mallows original ordering was incorrect, security needs are less important than esteem needs c. Individuals do not need to complete the needs at a particular level in order to achieve satisfaction in a higher level d. Physiological needs change as people age e. Both c and d
c
McAfee announced the detection of electronic spying by a foreign Olympic committee before the Beijing Olympics this is part of the __________ environment of the IOC a. Economic b. Sociocultural c. Technological d. Legal e. Political
b
Most countries have pure systems of private ownership or pure systems of public ownership a. True b. False
a
New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a _____ stance toward social responsibility? a. Obstructionist b. Reactive c. Proactive d. Participative e. accommodative
E
News corporation is alleged to have tapped phones and bribed police in the UK to get leads on stories. It failed ____ a. Philanthropic giving b. Ethical compliance c. Rational compliance d. Evaluative compliance e. Legal compliance
b
Organizations that take an obstructionist approach to social responsibility meet their basic legal obligations but nothing more. a. True b. False
b
Rest stops in New Jersey have burger king restaurants. The NJ transit authority and burger king use a(n) ____________strategy. a. Outsourcing b. Strategic alliance c. Direct investment d. Licensing e. Importing/exporting
a
Target selected 42 schools to receive new libraries. This is an example of which area of social responsibility a. General social welfare b. Organizational stakeholders c. The external political legal environment d. The external cultural environment e. The natural environment
b
Task environments are the same from organization to organization because each company functions in the same global environment. a. True b. false
e
The NFL and team owners allow shirts, hats, blankets and many other products to be sold with team logos on them, the teams and league get a percentage of the sales. The teams have chosen to use a _____ strategy to generate more income a. Joint venture b. Direct investment c. Global involvement d. Exporting e. Licensing
e
The ____ stresses the importance of environmental influences on the organization a. Concept of synergy b. Quantative management theory c. Human relations movement d. Behavioral management theory e. Open system concept
e
The countries in the BRICS include all of the following except a. China b. Brazil c. India d. Russia e. South korea
d
The fact that managers use four classes of resources or inputs to perform organizational processes suggest that management is a. Output oriented b. Inefficient process c. Conversion process d. Resource based e. Not using environment wisely
a
The gecko in the Geico commercials is playing the _______role a. Spokesperson b. Disseminator c. Liaison d. Entrepreneur e. Figurehead
a
The highest degree of social responsibility that an organization can exhibit is referred to as the proactive stance a. True b. False
a
The legal political environment is important factor of managing in a foreign environment a. True b. False
d
The north American free trade agreement eliminated all of the following except a. Tariffs on traded commodities b. The need for import licensing c. Customs user fees d. Chinas roll as US trading power
a
The owner of RBJ a small family owned business that manufactures and markets fruit spreads has hired a new worker to cook the fruit used to make the spreads. The cooking process requires a large pressure cooker which must be closely monitored while in a ( didn't finish question) a. Leader b. Monitor c. Entrepreneur d. Developer e. Planner
b
The physical work environment is becoming increasingly closed requiring people to work from home a. True b. false
b
The principle reason for the formation of a regional trading alliance in Europe was to reassert members' economic positions against the strength of the US and_______ a. Canada b. Japan c. Mexico d. Russia
a
To be a successful manager, good interpersonal skills are essential a. True b. False
e
Topics in the field of orgizational behavior include all except which of the following? a. Organizational politics b. Job satisfaction c. Leadership d. Stress e. Operations
a
Trees are a part of a country's a. Economic environment b. Political legal environment c. Infrastructure d. Socio cultural e. Technological
a
Under the Sarbanes- Oxley Act, whistleblowers in the US who report suspected corporate violations of laws now have broad protection from reprisals and retaliation a. True b. False
a
Wal-mart is the largest retailer in the world. It successfully pressures suppliers to lower prices. Wal-Mart uses a. Direct influence b. An organic organization design c. Socially responsibility d. A mechanic organization design
b
When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of stores. Target is an example of the ___ stance. a. Obstructionist b. Defensive c. Reactive d. Proactive e. Accommodative
b
When Kate Middleton started wearing panty hoses, sales in the UK increased 85%. That is an example of which environment? a. Technological b. Sociocultural c. Task d. Economic e. Political legal
a
When the monitor role is combined with the ______ role, the manager emerges as a vital link in the organizational chain of communication a. Disseminator b. Entrepreneur c. Figurehead d. Liaison e. leader
d
Which approach provides managers with clear, objective measurable evaluation of effectiveness? a. Internal processes approach b. Goal approach c. Systems research approach d. None of these choices e. Strategic constituencies approach
d
Which of the following countries does not have a mature market economy? a. Sweden b. Korea c. Spain d. Iran e. Germany
b
Which of the following countries is not part of Pacific Asia? a. China b. India c. Australia d. The Philippines e. South Korea
b
Which of the following organizations would most likely to face a dynamic/complex environment a. Tyson food b. Merck c. Whirlpool d. Oracle e. Jcpenny
c
Which of the following statements best describes the human relations view of management? a. Highly paid workers will be more productive b. Minorities and women are equally productive to white males c. Happy workers are productive workers d. Groups are not as productive as the number of individuals working individually e. Us productivity exceeds that of any other country
d
Which of the following statements is NOT one of the arguments offered in favor of social responsibility? a. Business is a partner in society with the government and the general population. b. Business should fix the problems it creates. c. Corporations have many of the same obligations and privileges as private citizens. d. Business executives are uniquely qualified to make decisions such as these. e. Businesses have resources needed to solve some social problems.
a
______ is a cultural measure of the degree to which people will tolerate risk and unconventional behavior. a. Uncertainty avoidance b. Achievement c. Power distance d. Nurturing
d
in Florida a vacationer could choose from over 200 time share resorts. In Vermont the choice is limited to 15. A resort in Vermont has a. the competitive advantage b. the threat of new entrants c. the power of buyers d. the power of suppliers e. competitive rivalry
b
industry conditions are an example of an organizations general environment a. true b. false
b
the management skills required for success in the not for profit sector are essentially the same as for profit sector a. true b. false
b
which of the following skills are more important at lower levels of management as these managers are dealing directly with employees doing the organizations work a. human b. technical c. empirical d. conceptual
a
which two roles when combined make the manager a vital link in the organizations communication system a. monitor and disseminator b. figurehead and disseminator c. spokesperson and figurehead d. spokesperson and monitor e. disseminator and liaison
