MGMT 371 Chapter 12: Managing Human Resources

________ is a system that rewards employees for the job skills they can demonstrate.

Skill-based pay

________ is a system in which an individual's compensation is contingent on performance.

Variable pay

In a multiperson comparison, ________.

employees are rated in comparison to others in a work group

In the HRM process, ________ are the steps in ensuring that competent employees have been identified and selected.

human resource planning, recruitment, and selection

Decruitment is ________.

reducing an organization's workforce

In the HRM process, only ________ takes place AFTER employees have been identified and chosen.

orientation

In a ________, the evaluator utilizes feedback from supervisors, employees, and coworkers.

360-degree appraisal

________ is a written statement of the minimum qualifications a person must possess to perform a given job successfully.

A job specification

_________ uses instruments or devices to collect, store, analyze, and report individual or group performance.

Electronic performance monitoring

_______ is an example of a traditional training method.

Mentoring

________ is introducing a new employee to his or her job and the organization.

Orientation

Which of the following is NOT one of the seven suggested elements that a company can do to protect itself against harassment claims?

Posting anti-discrimination signage

________ refers to locating, identifying, and attracting capable applicants.

Recruitment

________ are groups of nominated or elected employees who must be consulted when management makes decisions involving personnel.

Work councils

A job description is ________.

a written statement that describes a job

A job analysis is ________.

an assessment that defines jobs and the behaviors necessary to perform them

In a written essay, ________.

an evaluator writes a description of an employee's strengths and weaknesses, past performance, and potential, and provides suggestions for improvement

Affirmative action refers to ________.

an organizational program that enhances the status of members of protected groups

Career development is ________.

considered the final activity in the HRM process

In a ________, the evaluator focuses on critical behaviors that separate effective and ineffective performance.

critical incident

The term ________ refers to an organization that represents workers and seeks to protect their interests through collective bargaining.

labor union

________ is defined as any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment, performance, or work environment.

sexual harassment