MGMT Final Exam
Which of the following situations, if mutually exclusive, can we expect to provide the most benefit in terms of supporting ethical behavior and reporting in a corporate department?
A manager who has an open door policy to discuss ethical issues
A reverse discrimination lawsuit occurs when _____ happens?
A member of a majority group claims discrimination
How does the text define philanthropy?
Donation of money or property to assist a non profit org for people in need funding of property
Which of the following can organizations reasonably expect to happen if it implements an EMS (environment management) plan? *
A supplier chain that adheres to strict environmental standards
Climate change is defined as a long term change in the Earths___?
Average atmospheric temperature
How is embezzlement related to theft and fraud?
Embezzlement involved in a subset of theft and fraud that occurs specifically between an employee and an employer
How does a team problem solving process differ from the pinch theory reconciliation process? *
Emphasizes clarification of problem up front
Bullying affects organizational performance by causing what?
Higher absenteeism
Which of the following is a core weakness in the web based ethics training system?
A lack of nuance or creative thinking
Which of the following qualify as social entrepreneurship?
A hybrid business model that seeks to drive social change
Which of the following examples constitutes embezzlement?
A bank teller pockets a few dollars drawn during each shift worked
The primary reason a manager is given power is to ____?
Achieve organizational objectives
Which of the following is most characteristic of a fully engaged employee at work with respect to Maslow's hierarchy of needs?
Achievement of physiological and safety needs
What is an example of ethics based initiative that can be evaluated through employee performance?
Affirmative action goals
How does the text define employee engagement?
An emotional bond or attachment an employee has to the work task organization or its members
What is employee silence?
An employee witnesses ethical misconduct but does not discuss it with anyone involved or anyone who has authority to address the problem.
Where are most sweatshops located?
Asia and central and south america
Linking employee performance appraisal results to merit raises and promotions, but only result in greater ethical behavior if what component is present?
Company's culture is ethical in nature
Which of the following is one of the 4 core ethical principles that the international ombudsman association code of ethics suggest an ombudsman must have? (ombudsman is somebody inside the company whose job is to listen to conflict and ethical complaints and help resolve the situation)
Confidentiality
What is the first step a whistleblower should take before choosing to report on a company's misdeeds?
Consult an attorney
What's the best way to remedy a problem in which employees don't recognize that the manager is ethical, although the manager who does not realize they are acting unethically?
Create employee feedback system for ethical receptions or issues
Which of the following statements about ethical or unethical behavior of management is accurate?
Employees want to see honesty of a manager above all other attributes
What is the strongest positive influence on organizational justice?
Ethical leadership
What is an example of a permanent dimension factor of diversity?
Ethnicity
Which of the following is a characteristic of superior ethics training?
Flattening of the power relationship between management and non management
The equal pay act of 1963 was passed primarily to deal with discrimination based on what factor?
Gender
Which is one of the greatest challenges current business leaders must address?
Global sustainability
48. Which of the following statements about global warming and greenhouse gases is accurate?
Greenhouse gasses are necessary for life on earth
The purpose of the Anti-bribery convention is to ____
Have developed nations criminalize the payment of bribes in developing countries
How does the text define organizational trust?
Having a positive attitude about another member of the organization being fair and would not taking advantage of ones own vulnerability in a risky situation
An American business manager makes a bribe to a foreign government official, in a host country where such a bribe is not illegal, What would happen?
If caught the manager may end up in american jail. Because the bribe breaks american law even though it did not happen in american soil
When an American company pays bribes to the government in a host country, where is the most damage done?
In host countries, where bribes reinforce and grow unethical behavior
What 2 components were essential to global warming, as predicted by meteorologist John Soil?
Industrialization and C02 emissions
An employee witnesses a coworker make fun of another person's clothing. The target of the insult was clearly hurt by it, but both parties went on with their workday and decided to not talk again... what should the employee that witnessed the incident do?
Intervene and negotiate a solution *
What is a specific benefit of having an ethics assist line?
It allows anonymous reporting of ethics issues
Which of the following is true about walmart?
It is the largest private use of company electricity
How does the text define fairness?
Making decisions according to the rules not based by personal biases
How does the text define renewable energy
Natural processes continuously replaced by nature at higher rate than they are consumed
What is a likely type of information shared in open book management?
Profit reports
What is the practical purpose of using a diversity wheel in the workplace?
Provides an overview of dimensions of diversity present and active in the workplace
What is the first step in enhancing the moral consciousness of employees, which of itself is an initial part of the ethical decision making process?
Raising moral awareness and sensitivity
Which of the following conditions should be met according to most twin device before whistleblowing
Serious harm is involved
Diversity training should enhance moral wellness, knowledge and skills, for addressing diversity issues and is best achieved through which method?
Social face to face interactions and exercises
Which of the following statements about employee empowerment is accurate?
Specific workplace criteria should not be imposed between an employee and a chance at empowerment
What do good employee performance appraisals have in common with the manager evaluations balanced scorecard approach? (looking at a balance vs scorecard system
Take the holistic approach
Which of the following organizations can assist a country seeking to negotiate a trade agreement or settle a trade dispute?
The world trade organization
In which of the following ways do adversarials differ from fence settlers? (adversaries are against everything and fence saddles are the ones who jump off or on the bandwagon)
They generally do just enough to keep from being fired
What common purpose is served by the false claims act, the tax relief and healthcare act and the dodd frank act?
They provide whistleblowers with financial compensation
Which of the following statements about fraud detection is accurate?
Tips are the most common form of fraud protection
A company in a country with an emissions trading system, will hit its government mandated emissions limit before the allotted year is finished. What ethical action is open to it?
Try to purchase extra emission for a low carbon company
What is an example of an ill conceived goal, the type that can generate unethical behavior in employees?
Unrealistic profit expectations
Which of the following might be an example of the glass ceiling at work?
Upper management at the company is all men, where as middle management is a mix of men and women
What type of situation requires an ethical leadership style?
When an organization's culture is ethically compromised
What kind of question would be asked to assess land and property community impacts?
Would Land purchase and sourcing of food commodities make housing and food scarce or too expensive for locals
Which of the following is an example of distributive justice?
promotions are granted in a fair and consistent way
