MGMT review

Systems monitoring and helping behaviors are examples of _ processes

Action processes

The creative team of a fashion house is racing against a deadline to come up with the spring collections

Affect management

Which three specific factors have been found to account for a team's ability to make effective decisions?

Decision infirmity, staff validity, and hierarchical sensitivity

The type of power derived from a person's skills or knowledge on which others depend is _ power

Expert power

To influence others using _ leaders must have insight into the kinds of things that are important to the target.

Inspirational appeals

The three types of organizational power are _ power

Legitimate power, reward power, and coercive power

Teamwork processes have a _ effect on team performance and a _ effect on team commitment

Moderate positive, strong positive

_ Is most critical in situations in which the complexity of work is high or when tasks require members to combine their knowledge, skills, and efforts to solve the problems.

Process gain

When others have a desire to identify and be associated with a person, that person possesses _ power

Referent power

When someone has control over the resources another person wants _ power exists

Reward power

_ activities refer to things team members do to obtain information about technology, competitors, or the broader marketplace.

Scout

The marketing team of A.T. International was asked to develop the marketing strategy for the European Market...

Staff validity

A leader helps complete a task, provides required resources, or removes obstacles that make task completion difficult under the influence tactic known as

collaboration

The conflict resolution style that occurs most often when one party has high levels of organizational power to settle the conflict is

competing

Motivating and confidence building, conflict management, and affect management are types of _ processes

interpersonal

There are four factors that affect the strength of a person's ability to use power to influence others. Which of the following answer options is not one of the four factors?

legitimacy

_ is the ability to influence the behavior of others and to resist unwanted influence in return

power

Organizational factors that are the most likely to increase politics are those that raise the level of _ in the environment.

uncertainty