MGT 201 UTK Ch 16 Review

These theories focus on what motivates people.

Content theories

This approach involves four key elements: (1) giving employees information about the company (2) making sure employees have the skills they need (3) allowing employees to make significant decision (4) rewarding employees based on company performance.

Empowerment

This theory suggests that people are motivated when they believe that their input-outcome ratios are fair compared with other people's input-outcome ratios.

Equity theory

Teachers who believe that they can change the world one child at a time are high on this dimension.

Task significance

The job characteristics model is most effective when people have _____ needs

higher-level

Managers who use financial incentives to reinforce behavior can expect:

• To satisfy the employees' lower-level needs • To see a temporary increase in the rewarded behaviors

_____ is a process used to change behaviors

Behavior modification

This technique for eliminating negative behaviors depends on the idea that if a behavior is not rewarded in any way, it will eventually go away.

Extinction

The student who knows almost immediately how well he or she did on a test is high on this dimension, but the employee who hasn't talked to his or her boss for a year is probably low.

Feedback

This principle suggests that when people can't meet a need at a particular level, they try to meet a need at a lower level.

Frustration-regression principle

_____ refers to a consequence that causes the behavior to change.

Reward

You are trying to convince a group of volunteers to show up at the library for their scheduled hours of work. Unfortunately, people tend to come in late on a regular basis, and this makes it difficult to get the books back on the shelves in a timely manner. You decide to give the volunteers _____. Anyone who is on time for two weeks gets a $5 gift card from Starbucks. Soon, all of the volunteers are showing up for their shifts right on time.

a positive reinforcer