MGT- 210 - Chapter 6 Quiz

Typically, _____ are used to assess cognitive outcomes.

"pencil-and-paper" tests.

_____ refers to the process of collecting the outcomes needed to determine whether training is effective.

Training evaluation.

Which of the following statements best differentiates formative evaluation from summative evaluation?

Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training.

_____ refers to the ease with which training outcomes can be collected.

Practicality.

It is estimated that 15% of organizations collect data on which of the following training outcomes?

ROI.

It is estimated that 35% of organizations collect data on which of the following training outcomes?

Results.

Return on investment (ROI) analysis is best suited for training programs that are _____.

Significant financial investments.

Formative evaluation involves collecting data about a training program from trainees mainly through _____.

Their opinions and feelings about the program.

Which of the following statements is NOT true regarding a Net Promoter Score (NPS)?

Trainees are categorized into detractors, permissives, and promotors.

Appropriate training outcomes need to discriminate, meaning that _____.

Trainees' performance on the outcome should actually reflect true differences in performance.

In the context of big data, _____ refers to the large number of sources and types of data.

Variety.

In the context of big data, _____ refers to the huge amount of data that is being generated and the speed with which it must be evaluated, captured, and made useful.

Velocity.

_____ relate to trainees' attitudes toward training content and motivation to transfer.

Affective outcomes.

Front-line supervisors are likely most concerned with which training outcomes?

Behavior and skill-based outcomes.

_____ relate(s) to whether trainees are using training content back on the job.

Behavior and skill-based outcomes.

_____ refers to whether performance on the outcome reflects true differences in performance.

Discrimination.

Which of the following is an affective learning outcome?

Greater appreciation of diversity.

Which of the following statements is true of random assignment?

It assigns employees to a training program without considering their individual differences.

Which of the following statements is true of Solomon four-group evaluation design?

It combines both pre-test/post-test comparison group and post-test-only/control group designs.

The evaluation process ideally begins with _____.

conducting a needs analysis.