MGT 3325 Process Design Terminology Quiz
This is an example of a product-focused operation
Auto assembly line
Products are moved from task to task in groups
Batch flow
This process type is characterized by very low WIP and single-piece flow
Cell
The process type is the most efficient but the least flexible
Continuous flow
Breaking work into a set of tasks which can be assigned to people or machines
Division of labor
Knowledge that is easy to write down and transfer
Explicit
A combination of one or more process types in one system, commonly found in practice
Hybrid system
As operations are divided into smaller tasks, workers end up with jobs that vary in length
Imbalance of work
The cost of learning generally _______________ with larger more complex tasks
Increases
The imbalance of work cost usually _____________ as subdivision of work increases
Increases
The wage cost of skill generally _______________ with larger and more complex tasks
Increases
This is an example of a process-focused operation
Job shop
Worker skill would be highest in a
Job shop
Products move through process steps by varying routes
Jumbled flow
A fully automated process has a high level of
Proceduralization
As level of process knowledge increases, this becomes more appropriate
Proceduralization
A way of organizing work into departments by similar skills, activities, and technologies
Process-focused
Work can be organized into two types of operations: Product-focused
Process-focused
Quality control at low stages of knowledge involves controlling the ________________.
Product
A group of products manufactured in a similar way
Product family
Work is organized by product family or customer type
Product-focused
Happens when workers fall behind on a machine-paced line
Quality problems
Products are passed one at a time from worker to worker
Single-piece flow
Knowledge that is difficult to write down or transfer
Tacit
The cost of a skilled worker's time
Wage cost of skill
