MGT 340
Attribution
How people explain the causes of their own as well as other people's behaviors and achievements is called
Workplace bullying
What term refers to a repeated mistreatment of another employee through verbal abuse?
person-vocation fit
What term refers to the fit between an individual's abilities, values, and personality, and her profession?
intention
The ________ component of an attitude guides an individual's behavior in a situation.
Affect
The _________ component of an attitude is derived from feelings that an individual has about another person
risk propensity
A supervisor who is comfortable taking a gamble on new products has high
Thinkers
According to the Myers-Briggs inventory, _________ value fairness and decides things impersonally based on objective criteria and logic.
Introverts
According to the Myers-Briggs inventory, ____________ need quiet time to recharge their batteries.
cognitive
After working in a fast-food restaurant for three years to pay for college tuition, Amanda vowed to never work in a restaurant again. But after graduation the only job offer she received was as a manager at a local restaurant. If Amanda accepts the job, it may result in _________ dissonance.
important to employees and should be a concern for organizations.
An employee's work-life relationships are ________
Improving the nature of the work itself
As a manager, if you want to increase your subordinates' job satisfaction, focus first on ____________
Important to them
Employees who find intrinsic value in their work are doing what is
All of these are correct
Engagement is enhanced when employees
an internal locus of control
George believes he was promoted and given a raise based upon his hard work on the job. George has _______
Show empathy
If you have the ability to sense and understand how others feel, even without being told, you have the ability to.
Neuroticisms
Individuals who score high in _________ tend to exhibit unpleasant emotions, such as anger and anxiety.
self-awareness
John has always met his goal of selling ten cars each month, but he wants to try a new sales technique this month. He decides to try the new approach on the first few customers, and then reassess whether to continue with the technique. John is exhibiting his
Translators
Linguistic intelligence would be most important for people in which of the following jobs?
in different ways, but they assume that everyone perceives things in the same way.
People tend to perceive things __________________
Type A
People who are impatient and ambitious are said to have what personality type?
Internal
People with an ___________ locus of control tend to be more socially integrated at work and they report more favorable relationships with their supervisors.
Myers-Briggs
The __________________ indicator is among the most popular personality selection instruments used today in business.
Intrapersonal
Which of Gardner's multiple intelligence's refers to self-awareness?
Agreeableness
Which of the "Big Five" personality dimensions is associated with being good-natured and forgiving?
Terminal
Which of the following types of value reflects one's long-term life goals?
Realistic job previews
_____________ provide both potentially positive and negative information to job candidates.
Affectivity
______________ is a general tendency of an individual to experience a particular mood or
Employee engagement
_______________________ is defined as a heightened emotional and intellectual connection that an employee has for his or her job, organization, manager, or coworkers that, in turn, influences him or her to apply additional discretionary effort to his or her work
Conscientiousness
_________________________ refers to the extent to which people can be counted on to get things done.
Challenging work
An example of an intrinsic work value is
Employee's interests
Managers should be aware of which of the following to be most effective?