MGT 363 Ch. 7

_____ best prepares team members to step in and take the place of a member who may temporarily leave the team.

Cross training

Which of the following is the first stage of an experiential learning training program?

Gain conceptual knowledge and theory

_____ learning focuses on well-defined competencies typically trained via lecture and online methods.

Guided competency

Which of the following is a presentation method of training?

Lecture

Which of the following training methods is best suited for attitudinal learning outcomes?

Role play

Which of the following methods allows employees to take responsibility for all aspects of learning, including when it is conducted and who will be involved in it?

Self-directed learning

Which of the following statements is true of business games?

Several alternative courses of action are available to trainees.

Which of the following statements is most true of on-the-job training (OJT)?

Skills learned through OJT are easily transferred to the job.

_____ focuses on context-dependent knowledge and skills learned via social media and informal interactions through others.

Social contextual learning

_____ refers to the training that a team manager receives that focuses on ways to resolve conflict within the team.

Team leader training

hich of the following statements is true?

There is considerable overlap between learning outcomes across the training methods.

Which of the following is not characteristic of case studies?

They allow trainees to act out skills.

Six Sigma and Kaizen, black belt training programs, involve principles of _____.

action learning

Vicarious reinforcement is most relevant to _____.

behavior modeling

Lecture as a presentation method _____.

can be easily employed with large groups of trainees

Development of effective self-directed learning typically begins with _____.

conducting a job analysis to identify the tasks that must be covered

A case study _____.

is a description about how employees or an organization dealt with a difficult situation

If companies have a limited budget for developing new training methods, the most appropriate hands-on training method would be _____.

on-the-job training (OJT)

The first and the most important step in choosing a training method is to identify the _____.

type of learning outcome

_____ involves training teams how to share information and make decisions.

Coordination training

_____ is an example of a context-based learning method that is guided by companies.

A simulation

_____ is a group-building method that may include customers and addresses problems such as how to change the business and develop global leaders.

Action learning

Which of the following training methods involve assisting a certified tradesperson at a work site?

Apprenticeships

Which of the following requires the least amount of participation from trainees?

Audiovisual instruction

_____ is based on the principles of social learning theory.

Behavior modeling