MGT 363 Chapter 8

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Approximately what percentage training hours are delivered online?

30%

Approximately what percentage of large companies deliver a portion of their training online?

50%

________ refers to the latest generation of distance learning that uses satellite technology to broadcast programs to different locations and allows trainees to respond to questions using a keypad.

Interactive distance learning

________ are a support tool that employees can refer to when they have a problem that exceeds their current skill set.

Expert systems

________ refers to learners assessing their progress toward learning.

Self-regulation

Which of the following is true of simulations?

Simulations can safely put employees in situations that would be dangerous in the real world.

________ is a computer-based technology that provides trainees with a three-dimensional learning experience.

Virtual reality

Which of the following statements is true of learning management systems (LMS)?

An LMS helps companies understand the strengths and weaknesses of their employees, including where talent gaps exist.

Which of the following is false regarding MOOCs?

Completion rates are high.

________ allow companies to track the number of employees who have completed courses.

Learning management systems (LMSs)

Which of the following statements is true of technology's influence on training and learning?

New technology gives employees greater control of their own learning.

Which of the following statements is true?

Online instruction and classroom instruction are equally effective when similar instructional methods are used.

Which of the following is NOT true?

Online instruction is more effective than classroom instruction for teaching procedural knowledge.

________ refers to directly translating an instructor-led, face-to-face training program to an online format.

Repurposing

Which of the following is true?

Some trainees may not be motivated to learn through technology.

________ refers to synchronous exchange of audio, video, and text between two or more individuals or groups at two or more locations.

Teleconferencing

Which of the following statements is NOT true regarding blended learning?

Trainees prefer blended learning to classroom instruction.

Which of the following training methods brings digital elements into the physical world to enhance the information and context that people experience?

augmented reality

In a(n) ________ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation.

branching story

Which of the following technologies refers to artificial-intelligence (AI) systems that create an automated, personalized conversation with human users?

chatbots

The use of simulations has been limited by their ________.

high development costs

In a(n) ________ type of simulation, trainees are given a set of business tools and asked to make decisions that will impact the business.

interactive spreadsheet

Which of the following technologies refers to artificial-intelligence (AI) systems that learn? Such systems learn by applying algorithms to data to identify user trends that inform future suggestions and data searches.

machine learning

A(n) ________refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities.

microblog

Which of the following methods has a relatively low development cost?

mobile learning

Which of the following methods is best suited for training facts?

mobile learning

The use of social media as a learning tool may be ineffective in a company that ________.

requires centralized decision making

In comparison to classroom delivery, blended learning has increased ________.

self-directedness of learners

Which of the following refers to trainers, experts, and learners interacting with each other live and in real time?

synchronous communication

To create a positive online learning experience, ________.

there should be prompts to promote self-regulation


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