MGT 4322 Johnson Test 1 review questions LSU
What does the following statement reflect about the organization? "We want our employees to spend their careers with us. We want them to reflect the diversity of our great country. They are our partners, and we will hold them in the highest regard."
Talent Philosophy The system of beliefs about how its employees should be treated
Daisy's Dazed and Confused Fashions realizes every January that they tend to hire more full-time sales staff during the holidays than they need, and then they have to lay a lot of workers off. How could Daisy deal with this issue more proactively?
Using contingent workers If slowdowns are cyclical or happen frequently, using temporary or contingent workers who are the first to be let go when business slows can help to provide a buffer around key permanent workers.
Jenny's Juice is mainly concerned with how little she can pay counter staff and still keep the business running. Jenny views employees as: __________
Assets If applicants and employees are thought of as assets, the staffing focus is on managing costs and controlling the asset.
These are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.
Competencies (An alternative approach to job analysis)
What are the two primary outcomes of a job analysis?
Job Description The written description of the duties and responsibilities of the job. Person Specification The characteristics of someone able to perform the job well.
When an organization gathers job incumbents in a room to discuss the characteristics of successful workers, they are using the _________ job analysis method.
Job Elements Method The use of expert brainstorming sessions to identify the characteristics of successful workers
The 2004 Olympic Dream Team lost to Argentina. Numerous NBA stars were on the team, while relative unknowns made up the Argentinian team, as other countries do not possess basketball talent like the US does and could hardly afford to pay for it either. According to the VRIO framework, why did the USA lose?
Organized to capture value In-fighting, resentment of the coach (Larry Brown) and overall lack of motivation were all reasons why the US could not capitalize on the valuable, rare, and inimitable resources
What is this an example of? CEO--COO-VP
Replacement Chart Visually shows each of the possible successors for a job and summarizes their present performance, promotion readiness, and development needs
This component of recruiting focuses on locating qualified individuals and labor markets from which to recruit
Sourcing Sourcing specialists are responsible for identifying where talent can be found and how best to reach them
Strategic staffing means ________
Staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness
When an organization keeps a record of employees' skills, competencies and qualifications, they are building a __________
Talent Inventory Summarize each employee's skills, competencies, and qualifications
A hospital needs to maintain a ratio of 4 nurses for every 20 patients. The hospital plans to expand to accommodate 1000 new patients next year. How many new nurses will need to be hired?
200 nurses To maintain a ratio of 1:5, the hospital will need to hire 200 nurses to accommodate 1000 patients
How many people does a company have to have to qualify for FMLA?
50 employees
Which of the following, if true, would uphold a company's sustainable competitive advantage in front of rival firms? A) Strategic staffing practices are difficult to imitate B) Staffing practices have maximum substitutability C) The firm should take care not to exploit staffing practices D) Workforce attributes encouraged by staffing practices are commonplace
A) Strategic staffing practices are difficult to imitate
According to the resource-based view of the firm, in order to create value, staffing practices must. A. Enhance the differentiation of the firm's practices B. Maximize the # of applicants who are hired C. Imitate the practices of a competitor
A. Enhance the differentiation of the firm's practices
What is the most recent form of the ADA signed into law
ADAAA - Americans with disabilities Act Amendments Act signed into law 2008
Bob's Burgers asks every applicant where they were born, just so he knows that all his employee's are legal. What should Bob ask instead?
Are you authorized to work in the United States? Per Title VII of the Civil Rights Act, you cannot discriminate based on national origin
Capital Partners includes a box on the application for candidates to include their maiden name. Capital Partners runs background checks on everyone and this information is required to properly conduct the search. What should Capital Partners do to its application to make it less susceptible to EEO complaints?
Ask everyone if they have ever been known by any other name
Ed's Engineering prides itself on its standardized procedures and fool-proof routines for conducting land surveys. Ed believes this allows him to be extremely competitive on price while providing acceptable quality. What is Ed's business strategy?
Cost leadership Strive to be the lowest cost producer for a particular level of product quality (Wal-Mart, Del, FedEx). Competitive advantage is based on operational excellence
Shannon is a supervisor at Vegan 4 Life. Shannon keeps a journal of all the significant job events (positive or negative) encountered by sales staff in her department and she relies on this to help HR complete a job analysis. What technique is Shannon using?
Critical Incidents Technique A method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job
Explain disparate impact and disparate treatment
Disparate Treatment Intentional discrimination based on a protected characteristic Disparate Impact Regardless of intent, if an organizational practice has a disproportionate impact on a protected class, it can be illegal
Analyzing how trends in unemployment and debt burdens of new college graduates are likely to influence the labor pool reflects which PESTEL aspect? Political Environmental Economic Socio-cultural
Economic
The PESTEL analysis tool covers all of the following macro level trends, EXCEPT: Political Economic Socio-cultural Technological Educational Legal
Educational
Bosom's Bar and Grill takes applications for servers from anyone that is interested. However, they mostly receive applications from women, and, only young women in their twenties seem to be on staff. Which anti-discrimination law should Bosom's be most concerned about?
If there is disparate impact on males, this could be a concern for compliance with Title VII of the Civil Rights Act
Taylor's has a philosophy that values employee retention and loyalty. As such, when new positions open up, Taylor's focuses on which recruiting source: _________
Internal Sourcing Promotion from within is achieved through sound internal sourcing strategies
Naomi really loves teaching. She loves building relationships with her students, the autonomy to design her own lessons, and the feeling she gets when her students master key concepts. Naomi most likely values the _________ rewards of the job.
Intrinsic Rewards Nonmonetary rewards derived from the work itself and from the organization's culture
Hiring employees that will demonstrate acceptable technical skills at year 1 is an example of what kind of goal?
Outcome goal (as opposed to process goal)
Uber recently learned that lawmakers are considering eliminating a key tax break its drivers use to deduct vehicle expenses. Uber has been paying attention to which PESTEL force: ________
Political Proposed changes to legislation, tax laws or policy, or general political instability in a country an organization operates in reflects the Political force
According to the resource-based view of the firm, in order to create value, staffing practices must ________
Produce a sustainable competitive advantage through enhancing the differentiation of a firm's products or services
Customers have always remarked on the attractive design and ease of use of Apple, Inc.'s products. What is Apple's competitive advantage based on?
Product or Service Innovation Apple is able to get customers to pay more for the perception of superior quality and cutting-edge products they offer
Alliance Inc. sends a survey out to all customer service representatives and asks them to generate a list of 50 to 200 tasks grouped into categories reflecting the job's major functions. Which job analysis approach is Alliance using?
Task Inventory Approach Asking job experts to generate a list of job relevant tasks (approx. 50-200) that are reflective of the major dimensions of the job
Understanding how advances in artificial intelligence impact the credentials of information technology personnel reflects the following aspect of PESTEL Economic Legal Technological Socio-cultural
Technological
The American Association of Law Professors has been really worried about the rise of online legal sites that offer generic legal forms that in the past were the bread and butter of contract lawyers. They are worried about this PESTEL force_______
Technological The rise of disruptive or breakthrough technologies (i.e., automation, artificial intelligence, etc.) that change way business is conducted
What is the primary limitation of all forecasting techniques?
They rely on historical patterns and activity levels
This is a quantitative technique that can be used to analyze a firm's internal labor market and labor supply
Transition Analysis
Grey Industries identifies all the positions that feed into the Line Manager role, and estimates how many Line Managers will be promoted, demoted, transferred, or will leave the firm to identify how many Line Managers they will have next year. Grey Industries has conducted a:
Transition Analysis A quantitative technique used to analyze internal labor markets and forecast internal labor supply
Strategically evaluating the company's current lines of business, new businesses it will be getting into, businesses it will be leaving, and the gaps between the current skills in the organization and the skills it will need to execute its business strategy is ________
Workforce Planning Predicting an organization's future employment needs and assessing its current employees and the labor market to meet those needs. This is done by understanding the business strategy
