MGT Chapter 3 online quiz

A company with a______________ actively defines and teaches organizational values, beliefs, and attitudes

consistent organizational culture

The rate of_________influences the speed at which companies and industries evolve

environmental change

A company's____________will be high when resources are scarce and many aspects of the environment are changing at once

environmental complexity

AN insurance commissioner has a difficult job. He or she is responsible for creating the rules that protect consumers and the public interest. this type of__________governs all of the insurance companies in a particular state

organizational culture

An__________determines "how we do things around here based on shared values, beliefs, and attitudes

organizational culture

Nestle, Cadbury and Hershey's have all been affected by__________organized by advocacy groups wanting people to stop buying chocolate because cocoa plantations use child labor

product boycotts

companies with high________ reply on a very small number of people or companies to supply them with resources

supplier dependence

When transforming input to output, ________must be embraced to fulfill its potential to improve products and efficiency

technology

Managers operate under conditions of high______when environments are complex and resources are scare

uncertainty

In your company, people talk about making deliveries, even on days when the weather so bad that the post office didn't deliver mail, as a way of emphasizing the value of customer service A. Hero B. Story C. Artifact

B. Story

At your local auto repair shop, people talk about Owen, the legendary auto mechanic who stripped an entire car to find an electrical problem A. Hero B. Story C. Artifact

A. Hero

A manager's policy of letting employees have every Friday afternoon off during the summer A. Internal environment B. General environment C. Specific environment

A. Internal environment

Recycline's slogan for its Preserve brand also serves as a vision for the organization: "Nothing wasted. Everything gained." A. Consistency B. Clear mission C. Employee involvement D. Adaptibility

B. Clear mission

Your manager has a bigger office than you do to show that your company values rank and position within the organization A. Hero B. Story C. Artifact

C. Artifact

At Recycline, interns have the opportunity to propose and lead one major project. A. Consistency B. Clear mission C. Employee involvement D. Adaptibility

C. Employee involvement

For Caterpillar, a heavy equipment company, an unanticipated jump in the price its suppliers charge for steel A. Internal environment B. General environment C. Specific environment

C. Specific environment