MIS 10, 11, 12, TG3

_________, __________ & __________ is an extended ERP module.

-E-business -Business intelligence -Customer relationship management

Each department or functional area within an organization has its own collection of application programs or _____

CRM

Which of the following does NOT help with managing supply chain information?

CRM

________ commerce refers to the intersection of messaging apps and shopping; that is, the trend toward interacting with business through messaging and chat apps.

Conversational

________ is the marketing of additional related products to customers based on a previous purchase.

Cross-selling

______ is an extended ERP module.

Customer relationship management

______________ can perform two basic operations: 1) identifying previously unknown patters, and 2) predicting trends and behaviors.

Data mining

__________ is a capability of dashboards that gives the user the ability to go to details at several levels by a series of menus or by clicking on a portion of the screen that can be expanded.

Drill down

_______ are designed to correct a lack of communication among ________.

ERP;FAIS

Which of the following cloud computing characteristics allows organizations to share resources?

Encompasses the characteristics of grid computing.

_____________ computing makes scalability easy.

Grid

_______________ computing pools various hardware and software components to create a single IT environment with shared resources.

Grid

______ is a cloud-based ERP system.

IaaS

______ delivers the precise number of parts to be assembled into a finished product at precisely the right time.

JIT

______________ analytics examines recent and historical data to detect patterns and predict future outcomes and trends.

Predictive

__________ analytics answers the question "what should we do".

Prescriptive

___________ clouds are IT infrastructures that can be accessed only by a single entity of by an exclusive group of related entities that share the same purpose and requirements, such as all of the business units within a single organization.

Private

Which of the following cloud computing characteristics gives customers elasticity and flexibility because it allows customers to access needed computing resources automatically?

Providing on-demand self-service

Which of the following cloud computing characteristics represents the "pay-as-you-go" concept?

Providing on-demand self-service.

____________ cloud services may be free or offered on a pay-per-usage model.

Public

_________ is an advantage of cloud-based ERP systems.

Recovery

___________ reports are produced at scheduled intervals.

Routine

The vendor manages the most with _______-.

SaaS

______________ decisions are partially routine an partially complex.

Semistructured

__________ links business partners over ____________ by providing them access to certain areas of each other's corporate __________.

The internet; extranets; intranets

__________ computing allows service providers to make computing resources and infrastructure management available to customers as needed and then charges them for its specific usage rather than a flat rate.

Utility

_______________ occurs when the supplier, rather than the retailer, manages the entire inventory process for a particular product or group of products.

Vertical integration

_____________ analysis attempts to predict the impact of changes in the assumptions (input data) on the proposed solution.

What-if

Private clouds provide IT activities and applications as a service over __________.

an intranet

Verification/testing of the proposed solution and picking an option occur in the _________ phase of the IDC.

choice

You would use OLAP and DSS as statistical procedures for __________ analytics.

descriptive

Validations of the model and answering the question "what are my options" occur in the ___________ phase of the IDC.

design

GIS is a computer-based system for capturing, integration, manipulating, and displaying data using ___________.

digitized maps

The pull model is also called the _________________ which means the production process begins with a _______________.

make-to-order; customer order

The concept of ________ is also know as utility computing or _________.

on-demand; SaaS

EDI increases _________.

productivity

With the _______ approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firm.

vanilla