MIS 111 Exam 2
_________________________ is a communication standard that enables business partners to exchange routine documents electronically. 1) VMI 2) EDI (electronic data interchange) 3) JIT 4) ERP
2) EDI
________________________ process involves customer requests and receiving payments. 1) production 2) purchasing 3) fulfillment 4) procurement
3) fulfillment
The procurement process originates in the ____________________ department and ends in the ___________________ department. 1) sales; accounting 2) accounting; warehouse 3) warehouse; accounting 4) accounting; sales
3) warehouse; accounting
Which of the following is a core ERP (enterprise resource planning) module? 1) Supply chain management 2) Customer relationship management 3) E-business 4) HR management
4) HR management
________ is a business strategy in which a company purchases its ________ suppliers to ensure that its essential supplies are available as soon as the company needs them. 1) VMI; downstream 2) VMI; upstream 3) Vertical integration; downstream 4) Vertical integration; upstream
4) Vertical integration; upstream
According to a February 1, 2016 Michigan State University report, approximately what percentage of Americans consider the environment when they shop? 52% 71% 83% 26%
71%
________ are designed to correct a lack of communication among _________. 1) ERP; FAIS (financial and accounting info syst) 2) FAIS; ERP 3) FAIS; TPS 4) ERP; TPS
1) ERP; FAIS
________ delivers the precise number of parts to be assembled into a finished product at precisely the right time. 1) JIT 2) VMI 3) Vertical integration 4) The bullwhip effect
1) JIT
Sourcing or procurement occurs in the ____________ component of the supply chain. 1) Upstream 2) Downstream 3) Internal 4) Intraorganizational
1) Upstream
Sensors, RFID tags, meters, GPS, and other devices are used to collect supply chain information. These are all examples of __________. 1) source data automation 2) OLTP 3) OLAP 4) batch processing
1) source data automation
Which of Thomas Freidman's "flatteners" related to technologies related to how content can be digitized and therefore shaped, manipulated, and transmitted; how processes can be done at high speed with total ease; and how mobile can be done anywhere and anytime by anyone; and can be done by anyone? Supply-chaining Informing Uploading "The Steroids"
"The Steroids"
Which of the following is an extended ERP module? a. Business intelligence b. Financial management c. HR management d. Operations management
a. Business intelligence
Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem? a) Data isolation b) Data inconsistency c) Data devaluation d) Data compression e) Data validation
b) Data inconsistency
A graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as_______________: a. A Model of Efficiency b. An Entity Relationship Diagram c. An Enterprise Resource Design d. A Throughput Analysis e. An Artificial Database Scheme
b. An Entity Relationship Diagram
ERP ___________ systems also benefit businesses by generating forecasting analyses of product consumption based on critical variables such as geographical area, season, day of the week, and type of customer a. AI b. CRM c. DSS d. SCM
b. CRM
The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process? a. Transaction processing system b. Operational CRM c. Knowledge management cycle d. Economic globalization e. Just-in-time Inventory Management
c. Knowledge management cycle
According to IT's About Business 5.3, ________ are/is an example of open data from governments used in the Ebola fight in Africa. text messages social media census data voice calls
census data
Selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what? a) $0.50 b) $2.50 c) $4.00 d) $7.00 e) $12.00
d) $7.00
The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? a) Disseminate b) Publish c) Refine d) Store e) Create
e) Create
You want to spend a maximum of $100,000 on your first house. You need to use a(n) _____ analysis to figure out the location and size of those types of homes. sensitivity affinity goal-seeking what-if
goal-seeking
Data ___________ means all applications are able to access the same data, which is ___________ by databases. isolation; minimized independence; maximized isolation; maximized independence; minimized
independence; maximized
Data ________ refers primarily to problems with the media on which the data are stored. degradation clickstreaming rot scattering
rot
Considering the nature of decisions, the long-range goals and policies for growth and resource allocation is financial planning. strategic planning. operational control. management control.
strategic planning.
According to IT's About Business 6.3, Raytheon engineers sit with potential clients in a CAVE ________ to explore 3D models together. videopresence telepresence teleconference videoconference
videoconference
What is the name of a highly popular crowdsourcing Internet marketplace enabling individuals and businesses (known as Requesters) to coordinate the use of human intelligence to perform tasks that computers are currently unable to do? Azure Web Services Amazon Mechanical Turk Google Answers Bing Collaborative Interpreter
Amazon Mechanical Turk
What Data Mining method is similar to the approach used by IS Case-based reasoning? Association Clustering Classification Forecasting
Association
Translating a product manual from one language to another is an example of what type of knowledge management conversion? a) Explicit to Explicit b) Tacit to Tacit c) Tacit to Explicit d) Explicit to Tacit
Explicit to Explicit
What term did Thomas Friedman's use to describe the impact of globalization where individual countries must sacrifice some degree of economic sovereignty to global institutions (such as capital markets and multinational corporations)? The Lexus and the Olive Tree Golden Straightjacket The World Is Flat Golden Arches Theory
Golden Straightjacket
What is the collective name for a set of open source programs and procedures, such as MapReduce and Yarn, that commonly provide the "backbone" of their big data operations? Cognos Sybase Terradata Hadoop
Hadoop
Which of the following is not typically considered a challenge of implementing a KMS (knowledge management system)? Having knowledge-based business problems Maintaining and updating the knowledge Being willing to invest the resources to create a KMS Getting employees to share tacit information
Having knowledge-based business problems
________ is an advantage of telecommuting for employers. Less visibility Promotion time Increased productivity Connection with co-workers
Increased productivity
When analyzing the performance of students in MIS 111 on Exam 1, which of the following would not be appropriate as a useful "dimension" in an OLAP data cube? Class section Academic major Class standing Individual email addresses
Individual email addresses
In the decision process, problem identification and classification occur during which phase? Implementation Choice Design Intelligence
Intelligence
What is the one key rule in designing a Presnetation Keep is simple Use Color well Use appropriate charts Use high-quality graphics
Keep is simple
___________ is NOT a problem associated with expert systems. Transferring knowledge from the human to the system Liability Making recommendations Automating a complex reasoning process
Making recommendations
Which rule of thumb must you follow? The 6 x 6 rule the No more than 20 slides rule The 10 20 30 rule the 2-3 minutes per slide rule None of the rules of thumb are absolute musts the 7 x 7 rule
None of the rules of thumb are absolute musts
What Leadership in Energy and Environmental Design (LEED) certification was the building where our classroom is located, Environment and Natural Resources 2, awarded by the U.S. Green Building Council? Certified Silver Gold Platinum
Platinum
Which phase of of PowerPoint Presentations do professionals spend the most time on? Practicing Planning Designing Presenting
Practicing
______ analytics require _______ analytics. Predictive; prescriptive Descriptive; prescriptive Descriptive; predictive Prescriptive; predictive
Prescriptive; predictive
CODASYL, the Conference/Committee on Data Systems Languages, is remembered almost entirely for two activities: its work on the development of the COBOL language and its activities in standardizing database interfaces. We've learned about the pioneers of databases (Chen and Codd) today, who is credited for developing FLOW-MATIC, which evoled into the COBOL, the widely used business programming language? Rear Admiral Grace Murray Hopper Ada Lovelace Dennis Richie Niklaus Wirth Charles Babbage
Rear Admiral Grace Murray Hopper
In a decision matrix, a "weighting" allows what additional information to be included in the analysis? Cost of capital Order of analysis Relative importance Number of employees on the project team
Relative importance
Who was the founding director of the Arizona Telemedicine Program? Ana Maria Lopez, M.D., M.P.H. Richard A. McNeely, M.A. Ronald S. Weinstein, M.D. John Po, M.D., Ph.D.
Ronald S. Weinstein, M.D.
What is the most important rule in presenting? keep it short move around Show your passion make eye contact
Show your passion
A Mekko, or Marimekko or market map chart, which paints a picture of the overall market and helps to drive discussions about growth opportunities or acquisitions by showing the relationship between each segment or bar to the total. A Mekko chart is similar to what other type of chart discussed in class? Scatter Plot Donut Chart Stacked Bar Chart Surface Chart
Stacked Bar Chart
When Planning the presentation, what is the number one rule? Know your audience Have a clear structure Start with the end in mind Have the best content
Start with the end in mind
What term describes individuals with tactic knowledge about a particular domain? Community Leaders Expert Systems Knowledge Guides Subject-matter Experts
Subject-matter Experts
Smart Campus - As part of their Smart Campus research, what MIS researcher is using CatCard data (digital traces) to analytize students' routines and relationships to predict student retention, or their likelihood of returning to campus after their freshman year? Sudha Ram Jay Nunamaker Joe Valacich Hsinchen Chen
Sudha Ram
Originally spun out of Stanford University as a research project, what big data tool started out by offering visualization techniques for exploring and analyzing relational databases and data cubes and has expanded to include Big Data research? PowerBI VMware Tableau Oracle
Tableau
________ is the cumulative store of subjective or experiential learning. Explicit knowledge Explicit information Tacit information Tacit knowledge
Tacit knowledge
_______________ is knowledge that is generally imprecise, costly to transfer, and difficult to formalize or codify. Data Tacit knowledge Information Explicit knowledge
Tacit knowledge
How does telemedicine improve the delivery of medical care in rural communities? a) Telemedicine allows patients to make a preliminary self-diagnosis online b) Telemedicine prevents physicians from making errors during surgery c) Telemedicine reduces the need for patients to travel to physician's offices d) "Telemedicine Avatars" can perform routine procedures without the physician e) Telemedicine will allow a physician to meet with multiple patients at the same time
Telemedicine reduces the need for patients to travel to physician's offices
Thomas Friedman was quoted as saying, "We're in the middle of 3 accelerations; the market, mother nature, and Moore's law. Moore's law says the power of microchips will double every 24 months, mother nature is climate change, biodiversity loss and population, and the market is digital globalization." What is Moore's Law? The bandwidth of the internet grows at least three times faster than computer power The theoretical maximum information transfer rate of communicatiions channel The number of transistors in a dense integrated circuit doubles about every two years The effect of a telecommunications network is proportional to the square of the number of connected users of the system
The number of transistors in a dense integrated circuit doubles about every two years
Before paying an invoice in the procurement process, the accounting team checks that the purchase order, the goods receipt document (bill-of-lading), and the vendor's invoice all match. What is the term that is used to describe this auditing process? Order fulfillment Cross-department process Batch processing Three-way Match
Three-way Match
The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human. Turing Terminator SkyNet Google
Turing
Long term weather predictions are generally considered what type of problem? Physical Unstructured Optimal Structured
Unstructured
When applying for advanced standing in the Eller College of Management, the process of selecting your major would be best described as having what characteristics of a decision? Semi-structured and Operational Unstructured and Strategic Structured and Operational Structured and Management
Unstructured and Strategic
If the search column for a VLOOKUP contains a duplicate value, which value will be returned? VLOOKUP will return both values VLOOKUP will return an error (#DUPLICATE), since the search column must be unique VLOOKUP will return a value based on the the first match VLOOKUP will return a value based on the the last match
VLOOKUP will return a value based on the the first match
In the case study presented in class, Nestle's Digital Acceleration Team training program focuses on developing skills in all of the following business issues, except: Engaging Inspiring and Transforming Validating Listening
Validating
When you check your credit score for incorrect information, you're responding to which of the "4 V's" discussed for "big data" in the financial reporting business sector? Variety Veracity Velocity Volume
Veracity
What type of chart would be typically be used to show how the an initial value is affected by intermediate values -- either positive or negative -- and resulted in the composition of a final value? Histogram Charts Sunburst Charts Waterfall Charts Surface Charts
Waterfall Charts
Which of the following is *NOT* a behavioral issue for meetings? Hidden Agendas Misunderstandings Wrong people Domination
Wrong people
Of the items used that identify you uniquely at the University of Arizona, which one can be used as a primary key (unique identifier) outside the University? Your UA CatCard Number Your UA StudentID Your UA NetID Your UA email address
Your UA email address
Selecting an EPEAT compliant technology in place of traditional technology is an example of what order sustainability effect? a) 1st Order - Creation and Use b) 2nd Order - Application Substitution c) 3rd Order - Long-term Structural Change d) 4th Order- Transference e) 5th Order - Value Proposition
a) 1st Order - Creation and Use
Using telepresence to change from in-person meeting to online (virtual meetings), would be an example of what order sustainability effect? a) 2nd Order (application) b) 1st Order (existence) c) 3rd Order (structural change)
a) 2nd Order (application)
Substituting face-to-face meetings with telecommuting and online distance learning are examples of how technology produces what order sustainability effect? a) 2nd Order - Application Substitution b) 1st Order - Creation and Use c) 3rd Order - Long-term Structural Change d) 4th Order- Transference e) 5th Order - Value Proposition
a) 2nd Order - Application Substitution
A "Fishbone" process analysis diagram is also known as: a) A cause-and-effect diagram b) A correlation graph c) A cross-functional flowchart d) An organization chart e) A numerical analysis diagram
a) A cause-and-effect diagram
Your ABP "ticker symbol" is similar to what database concept? a) A key b) A table c) A record d) A field e) An ERD
a) A key
All of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what? a) Actor b) Root Cause c) Decision Model d) Organization e) Entity
a) Actor
LEED refers to the efficiency of? a) Buildings b) Cars c) Desktop Computers d) Data Centers e) Aircraft
a) Buildings
What term was used to describe when large variations in demand occur in the supply chain even when consumer demand is constant? a) Bullwhip Effect b) Six Sigma c) CFAR Cycle d) SCOR Demand e) SMED Effect
a) Bullwhip Effect
A cause and effect diagram, also known as a fishbone diagram, informs what type of decision? a) Causality b) Feasibility c) Budgeting d) Scheduling
a) Causality
What type of data mining analysis identifies patterns in the data based on demographic characteristics (e.g., sex, age, race, income, education)? a) Classification b) Association c) Clustering d) Forecasting e) Sequencing
a) Classification
Identifying patterns in data based on common temporal (time) or spatial (geographic) traits is based on what type of data mining analysis? a) Clustering b) Association c) Sequencing d) Forecasting e) Classification
a) Clustering
What common term was used with both human-computer interaction and In a database entity relationship diagram as a way of limiting choices by the user and also specifying the minimum and maximum possible values that may exist for a relationship between two entities, respectively? a) Constraint b) Entity Class c) Diagram d) Relationship e) Attribute
a) Constraint
Why is shortage gaming the most difficult of the bullwhip effects for a company to manage? a) Customer deception b) Information latency c) Inaccurate prices d) Product obsolescence
a) Customer deception
What type of data mining presents information graphically so that users are able to identify patterns in the underlying data? a) Data Visualization b) Case-based Reasoning c) Neural Networks d) Rule Induction e) Nearest-neighbor Techniques
a) Data Visualization
In a business process diagram, a diamond shape is used to indicate what action? a) Decision b) Starting Point c) Ending Point d) User task
a) Decision
What technique allows alternatives with independent contributions with similar overall business values to be identified and evaluated? a) Decision Matrices b) Bullwhip Effect c) Ishakowa Diagram d) Neural Network e) Master Production Schedule
a) Decision Matrices
Setting the criteria for making a choice and searching for alternatives typically occurs in what phase? a) Design b) Intelligence c) Choice d) Execution e) Transactional
a) Design
What type of innovations are intended to be incompatible with existing standards and value chain, and must develop markets de novo (latin for "from the beginning")? a) Disruptive Innovation b) Application Innovation c) Platform Innovation d) Product Innovation e) Profit Innovation
a) Disruptive Innovation
In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance? a) Effectiveness b) Efficiency c) Mapping d) Productivity e) Modeling
a) Effectiveness
The law enforcement data used by the COPLINK system is primarily focused on managing what type of knowledge? a) Explicit b) Sticky c) Tacit d) Feasible e) Open
a) Explicit
What database term describes the ERD attributes that are all associated with one ERD entity, such as an StudentID, that collectively compose a record? a) Fields b) Characters c) Keys d) Tables e) Files
a) Fields
Related to the concepts of globalization, what computer "law" states that the bandwidth (speed) of data networks will double approximately every 24 months? a) Gilder's Law b) Moore's Law c) Metcalf's Law d) Ohm's Law e) Kepler's Law
a) Gilder's Law
Which of the charts that you prepared for ABP-2 that is also called a Magic Quadrant, is commonly used in consulting and by businesses for the comparison of alternatives? a) I^2 (I-squared) Diagram b) Root Cause Diagram c) Cross-functional Diagram d) Bar Chart Diagram e) ans
a) I^2 (I-squared) Diagram
If your sales team shows a customer's name as "Johnny Smith", but your shipping department knows the customer as "John A. Smith", what type of data problem does this issue represent? a) Inconsistency b) Security c) Redundancy d) Isolation
a) Inconsistency
What type of inventory demand is based on the forecasted need for finished products? a) Independent b) Customer c) Dependent d) Required e) Shortage
a) Independent
In Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through actions that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by: a) Individuals b) International treaties c) Social media d) Financial markets e) Political parties
a) Individuals
Data collection and the identification and statement of the problem occurs in what phase of decision making? a) Intelligence b) Choice c) Design d) Execution e) Transactional
a) Intelligence
Business metrics that describe the performance of critical business activities are known as: a) Key performance indicators b) Residual risk assessments c) Business continuity plans d) Business intelligence analyses e) Decision trees
a) Key performance indicators
COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). What term is used to describe the type of information system that is commonly used to maintain collection of experiential, reflective and solutions-oriented information? a) Knowledge management b) Group decision support sytems c) Crowdsourcing d) Telepresence e) Spiderweb Mapping
a) Knowledge management
Related to the concepts of globalization, what computer "law" states that value of the internet is related to the number of connections (users)? a) Metcalf's Law b) Gilder's Law c) Moore's Law d) Ohm's Law e) Kepler's Law
a) Metcalf's Law
Related to the concepts of globalization, what computer "law" states that the density of transistors will double approximately every 18 months? a) Moore's Law b) Metcalf's Law c) Gilder's Law d) Ohm's Law e) Kepler's Law
a) Moore's Law
Allocating resources based on the frequency of past incidents in an area would be an example of using what predictive Data Mining strategy? a) Nearest neighbor b) Case-based reasoning c) Neural Networks d) Rule Induction
a) Nearest neighbor
What term means users that cannot change or update the data in data warehouses or data marts? a) Nonvolatile b) Integrated c) Organized d) Consistent e) Relational
a) Nonvolatile
Explicit, or "leaky" knowledge, is based on information that is: a) Objective and rational b) Subjective and cognitive c) Informally communicated with an organization d) Dependent on an employee's experience e) Customized by each user
a) Objective and rational
Although globalization has been underway for many centuries, digitization, networking, and connectiveness have dramatically increased what? a) Pace of Change b) Number of "Olive Tree" products and services c) Data Redundancy d) Revenue per Employee e) Worker Productivity
a) Pace of Change
The specific steps you must perform to earn AP credit in MIS 111 is what dimension the MIS Design Perspective? a) Process b) People c) Technology d) Management e) Financial
a) Process
The use of CPFAR would improve a company in all of the following ways, except what? a) Process effectiveness b) Process overhead c) Process efficiency d) Process accuracy e) Process latency
a) Process effectiveness
What type of decision is based on explicit knowledge and involves analysis using an algorithm and measured data? a) Quantitative b) Qualitative c) Managerial d) Operational e) Collaborative
a) Quantitative
Dr. Jay Nunamaker, founding chair of the MIS Department, describes MIS as a discipline focused on "Solving Real Problems" for who? a) Real People b) Financial Analysts c) UA Faculty d) UA Students e) Society at Large
a) Real People
A group of fields all associated with one identifier, such as an SSN, can best be described using what database term? a) Record b) Character c) Key d) Table e) File
a) Record
How does using two-sided printing improve energy efficiency? a) Reduces energy usage by about half b) Increases energy costs by about 10% c) Makes no impact on energy efficiency d) Reduces energy usage by more than 90% e) It is not possible to measure a printer's energy efficiency
a) Reduces energy usage by about half
Which of the following Intelligent Systems predictive outcome strategies uses decision trees? a) Rule Induction b) Neural Computing c) Nearest-neighbor d) Case-based reasoning
a) Rule Induction
As discussed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base? a) Sears, Roebuck & Co. b) Ebay.com c) Overstock.com d) Wal-Mart e) BigLots!
a) Sears, Roebuck & Co.
Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? a) Shortage Gaming b) Outsourcing c) Price Promotions d) Batch Purchasing e) Forecasting/Trend Analysis
a) Shortage Gaming
In the video case for Nestle, data-driven decisions were primarily based on visualizations of information from what source? a) Social Media Platforms b) Investment Analyst Forecasts c) Financial Performance Reports d) Cost and Production Schedules
a) Social Media Platforms
Donut Charts are difficult to read, Microsoft recommends what as an alternative? a) Stacked Column or Bar Charts b) Scatter Charts c) Pie Charts d) Cake Charts
a) Stacked Column or Bar Charts
Identifying majors with specific language and mathematics requirements using the Degree Search selection filters help you solve what type of business problem? a) Structured b) Economic c) Fuzzy d) Strategic e) Unstructured
a) Structured
Creating a business process that can be franchised is an example of what type of knowledge management conversion? a) Tacit to Explicit b) Tacit to Tacit c) Explicit to Tacit d) Explicit to Explicit
a) Tacit to Explicit
Telemedicine's approach is similar to what other collaborative business process? a) Telepresence b) Crowdsourcing c) Workflow d) Group systems e) Knowledge Management
a) Telepresence
Which of the following does a Fishbone Diagram typically not inform you about a problem? a) The cost of correcting a problem with a process b) Identifies the major categories of a problem c) Identifies many of the root causes of problems d) Helps guide the process improvement process e) Organizes the problems associated with a process by the major categories
a) The cost of correcting a problem with a process
The big advantage of bubble charts over scatter charts is? a) They add another dimension b) They are more colorful c) They allow negative values on the Y axis d) There is no advantage
a) They add another dimension
A Stacked Area chart is good for showing relative contributions of different series to a total over time, but they have one big limitation, which is? a) They can't show negative values b) They can only include 3 series c) One series can be hidden behind another series d) They can only show four points in time e) They tend to lack color and not draw the eye
a) They can't show negative values
Pie charts have several limitations, including all of the following except? a) They have limited color and don't draw the eye and attention b) They can only show one series c) They cannot show negative values d) When two or more items are close in value it can be hard to determine which is larger e) Values near zero may not show up and be hidden
a) They have limited color and don't draw the eye and attention
Treemap Charts largest advantage over bar or column charts is? a) They show individual values relative to the sum of the series as well as other values b) They allow multiple series to be displayed c) They allow time series data to be displayed d) There is no actual advantage
a) They show individual values relative to the sum of the series as well as other values
In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items? a) Time b) Cost c) Importance d) Frequency e) Skill level
a) Time
Hierarchical Diagrams are commonly used for all of the following except? a) Time series data b) Organizational Charts c) Project Task Decomposition d) Bill of Materials
a) Time series data
In the root cause analysis video case, what was the solution to preventing the marble from crumbling at the Jefferson Memorial? a) Turning the lights on one hour after sunset b) Spraying pesticides at dusk to kill the spiders c) Using netting to block the birds from entering d) Using a milder cleaning solution for marble
a) Turning the lights on one hour after sunset
Information being represented in multiple forms, such as narrative text, numeric values, and multi-media formats, relates to what challenge for managing Big Data? a) Variety b) Veracity c) Volume d) Velocity
a) Variety
The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), veracity (the accuracy of the information) and what other characteristic? a) Variety (integrating data from multiples sources) b) Vagueness (using data without a clear definition) c) Valuation (using data that has significant economic value) d) Visual (using data that can be displayed graphically) e) Vertical (using data related only to one market)
a) Variety (integrating data from multiples sources)
According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner? a) VoIP and web conferencing b) Telecommuting c) Telemedicine d) eFax e) email
a) VoIP and web conferencing
Telepresence systems seamlessly integrate _____ and _____. a) contextual awareness; content management b) content awareness; hardware c) sentiment analysis; contextual software d) Ethernet; WiFi
a) contextual awareness; content management
Data ___________ means all applications are able to access the same data, which is ___________ by databases. a) independence; maximized b) independence; minimized c) isolation; maximized d) isolation; minimized
a) independence; maximized
What is the Elevator Test? Being able to present the main point in 30 seconds Being more engaging then people standing in elevators Ensuring you speak clearly enough to be heard over noisy elevators Being engaging enough to keep someone engaged on an elevator
Being able to present the main point in 30 seconds
What term is used to describe the most successful solutions or problem-solving methods for achieving a business objective? Decision support Best practices Agility Bottom line
Best practices
__________________ are/is the most effective and efficient way of doing things, readily available to a wide range of employees. Best practices Intellectual capital Knowledge management Knowledge management systems
Best practices
What implementation approach mixes and matches core ERP modules as well as other extended ERP modules from different software providers to best fit their unique internal processes and value chains? Custom approach Vanilla approach Software-as-a-service approach Best-of-breed approach
Best-of-breed approach
Which of the following is NOT a problem associated with Big Data? Big Data can be structured, unstructured, or semi-structured. Big Data can come from untrusted sources. Big Data changes. Big Data lacks inaccurate, incomplete, incorrect, duplicate, or erroneous.
Big Data can be structured, unstructured, or semi-structured.
What type of chart essentially adds a third dimension, such as frequency or quantity, to scatter plots? Bubble Charts Donut Charts Treemap Charts Stacked Area Charts
Bubble Charts
What is the name of the system used by Raytheon that allows technical blueprints to come to life so engineers engineers and customers can make quick changes to technical specifications and adjust equipment according to their needs using the "the common language of visualization." CAVE Glip Slack Jive
CAVE
What are the equivalent concepts in Excel to the following database terms: Field, Record, and a Table, respectively? Reference, Slice, Workbook Formula, Worksheet, Workbook Cell, Row, Worksheet Cell, Range, Worksheet
Cell, Row, Worksheet
Analysis Methods - Which of the following types of analysis would be used to produce the Clery report*, which is a public annual security report (ASR) that includes statistics of campus crime for the preceding 3 calendar years identifying the crimes committed in physical (geographic) proximity to a college campus as an effort to improve campus safety? * The "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" (Clery Act), is a federal law that requires institutions of higher education in the United States to disclose campus security information including crime statistics for the campus and surrounding areas. Sequencing Classification Cluster Forecasting
Cluster
What approach to knowledge management would best describe the Eller FlexLabs? Community of Practice Best Practices Knowledge conversion Knowledge FAQ
Community of Practice
Which of the following decisions would *not* be a quantitative decision? Approving a person's loan based on total debt and their age Return on Investment Analysis Comparing project objectives with corporate objectives Price-to-Earnings Stock Analysis
Comparing project objectives with corporate objectives
_____________ is the ability of information systems to identify objects, scenes, and activities in images. Natural language processing Natural image processing Computer vision Speech recognition
Computer vision
What MS Excel function could be used to implement IS Rule Induction? IF Statements Pivot Table Slicers Table Filters Conditional Formatting
Conditional Formatting
Which of the following is NOT a disadvantage of web-based call centers located overseas? Cost Security Communication Control
Cost
Which of the following is NOT a reason some US companies are moving their call center operations back to the US? Cost Security Control Communication
Cost
In the Video Case on Decision Matrices, what is the goal of weighting decision matrices? a. Prioritize the most important quantitative decision criteria b. Prioritize the most important qualitative decision criteria c. Prioritize the most important productivity decision criteria d. Determine which portion of the decision will be made based on the matrix e. Determine the quality of the data feeding the decision
a. Prioritize the most important quantitative decision criteria
The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)? a. Value Generation b. Cost reduction c. Increased Security d. Meeting legal requirements e. Increasing customer satisfaction
a. Value Generation
What term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain? a) Supply Chain Operations Reference (SCOR) Model b) Bullwhip effect c) Just-In-Time Orders d) Reverse Auctions e) Single-Minute Exchange of Dies (SMED)
b) Bullwhip effect
An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: a) Converting explicit knowledge into tacit knowledge b) Converting tacit knowledge into explicit knowledge c) Creating a community of practice d) A time-delayed response e) Dependent demand
b) Converting tacit knowledge into explicit knowledge
Selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect? a) Use of government regulation to eliminate wasteful products b) Creation, Use and Disposal of a product c) Substitution by using alternative methods d) Impacts of long term structural change e) Increased awareness through the use of metrics
b) Creation, Use and Disposal of a product
___________ support local control, whereas ____________ support central control. a) Data marts; data dictionaries b) Data marts; data warehouses c) Data warehouses; data dictionaries d) Data warehouses; data marts
b) Data marts; data warehouses
In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? a) Choice Phase b) Design Phase c) Functional Phase d) Intelligence Phase e) Operational Phase
b) Design Phase
A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a: a) Planning Horizon b) Digital dashboard c) Expert system d) Neural network e) Geographic information system
b) Digital dashboard
3. With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? a) Entity Attribute b) Entity Class c) Entity Key d) Entity Model e) Entity Table
b) Entity Class
The terms "contextual," "relevant," and "actionable" are commonly related to what term? a) Information b) Knowledge c) Repository d) Alignment e) Relationship
b) Knowledge
What is NOT a factor contributing to the Bullwhip Effect? a) Shortage Gaming b) Outsourcing c) Price Promotions d) Batch Purchasing e) Forecasting/Trend Analysis
b) Outsourcing
Internet-enabled globalization does the following: a) Forces new suppliers to distribute products using traditional distribution networks b) Removes geography as a barrier to relationships c) Creates barriers that protect "olive tree" products d) Forces competitors to share sales information and product pricing
b) Removes geography as a barrier to relationships
What type of problem has an optimal solution can be reached through single set of steps based on an algorithm? a) Strategic b) Structured c) Management d) Collaborative e) Unstructured
b) Structured
Subjective knowledge that is based an individual's experiences is known as what? a) Refined knowledge b) Tacit knowledge c) Technical knowledge d) Explicit knowledge e) Procedural knowledge
b) Tacit knowledge
WebMD is a(n) _________ that allows doctors to ___________. a) ERP; diagnose diseases b) expert; diagnose diseases c) ERP; perform long-distance surgery d) expert; perform long-distance surgery
b) expert; diagnose diseases
ERP address information silos by _____________. a) correcting a lack of communication between TPSs b) integrating functional areas c) reducing the amount of information presented d) simplifying system creation
b) integrating functional areas
. In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? a) A field b) A form c) A record d) A list e) A deposit
c) A record
What is an example of a decision that a Team Spiderweb diagram could be used to inform? a) Estimating the cost of staffing b) Assigning project development tasks c) Choosing a change leader d) Evaluating market feasibility e) Setting software development priorities
c) Choosing a change leader
Which of the following is NOT a disadvantage of web-based call centers located overseas? a) Communication b) Control c) Cost d) Security
c) Cost
What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? a) Neural network b) Click stream c) Data cube d) Executive dashboard e) Decision support system
c) Data cube
Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? a) Batch b) Drill-down c) Exception d) Ad hoc e) Annual
c) Exception
What process improvement tool is used to identify factors that lead to an undesirable outcome? a) Tug-o-war diagram b) Gantt Chart c) Ishikawa diagram d) PERT chart e) Cross-functional diagram
c) Ishikawa diagram
What % of people like to purchase products from companies that protect the environment? a) More than 10% b) More than 35% c) More than 50% d) More than 75%
c) More than 50%
What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)? a) Simplification b) Variable c) Projection d) Context e) Function
c) Projection
When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item with a desired outcome relative to the total number of rows recorded? a) Projection b) Visualization c) Support d) Metadata e) Induction
c) Support
What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings? a) Teleportation b) Twitter c) Telepresence d) Crowdsourcing e) Six Sigma
c) Telepresence
When you use Google Drive to work on a document with a classmate, this is considered _________. a) crowdsourcing b) teleconferencing c) virtual collaboration d) workflow
c) virtual collaboration
Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? a) Best practices community b) Knowledge management cycle c) Intellectual capital community d) Community of practice e) Click-stream analysis
d) Community of practice
What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products? a) Executive dashboards b) Click-stream analysis c) Capacity planning d) Crowdsourcing e) Six Sigma
d) Crowdsourcing
Concerns over using data to illegally discriminate against an individual or group, reaching wrong conclusions due to data contamination, and violating intellectual property (ownership of information) protections were legal and ethical issues discussed in relation to what topic discussed during this module? a) Telemedicine b) Crowdsourcing c) Click-stream analysis d) Data mining e) Project management
d) Data mining
ERP systems are an evolution of _____________. a) AI b) CRM c) DSS d) FAIS
d) FAIS
Pioneered at the University of Arizona, what decision support technology as developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? a) Data Mining b) Communities of practice c) Executive Dashboard d) Group Decision Support Systems e) Crowdsourcing
d) Group Decision Support Systems
In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess? a) It is an entity class b) It solves a structured problem c) It is always displayed visually d) It is actionable e) It is consistent
d) It is actionable
What type of business systems have the capability to place automatic requests to buy products from vendors in real time? a) AI (Artificial Intelligence) b) CRM (Customer Relationship Management) c) DSS (Decision Support System) d) SCM (Supply Chain Management)
d) SCM (Supply Chain Management)
In the Software Development Lifecycle Process (SDLC), in what SDLC stage is it the most costly to make changes to the system requirements a) Systems Design b) Systems Programming c) Systems Testing d) Systems Operation and Maintenance e) Systems Implementation
d) Systems Operation and Maintenance
What type of diagram helps a company assess the factors that inhibit change and encourage maintaining the status quo? a) Cross-functional diagram b) Ishikawa diagram c) Team spiderweb d) Tug-o-war diagram e) Inter-relationship graph
d) Tug-o-war diagram
Which of the following is the correct order of the traditional System Development Life Cycle (SDLC)? a) analysis, investigation, design, programming and testing, implementation, operation and maintenance b) analysis, investigation, design, implementation, programming and testing, operation and maintenance c) investigation, analysis, design, implementation, programming and testing, operation and maintenance d) investigation, analysis, design, programming and testing, implementation, operation and maintenance
d) investigation, analysis, design, programming and testing, implementation, operation and maintenance
Telepresence is a version of ____________. a) email b) a portal c) unified communication d) videoconferencing
d) videoconferencing
According to the Video Case on Decision Matrices, what factors should be used when making a decision?a. Only Quantitative factors b. Only Qualitative Factors c. Only Productivity Factors d. Quantitative and Qualitative Factors e. Qualitative, Quantitative, and Productivity Factors
d. Quantitative and Qualitative Factors
On a cross-functional diagram, what term is used to identify the tasks associated with a specific individual or process? a) Execution thread b) Work Sociogram c) Inter-relationship Digraph d) Critical path e) Swim lane
e) Swim lane
Data warehouses is a repository of _________ data, used primarily by _______ companies. real-time; small historical; small real-time; large historical; large
historical; large
ERP address information silos by _____________. 1) integrating functional areas 2) simplifying system creation 3) reducing the amount of information presented 4) correcting a lack of communication between TPSs
integrating functional areas
Intellectual capital is also called __________. information wisdom knowledge data
knowledge
Information about data sources; database, table, and column names; refresh schedules; and data-usage measures are collectively define what issue about the information in a data warehouse. cost governance quality metadata
metadata
Targeted marketing relies on _________ analytical information. useful descriptive predictive prescriptive
predictive
Database systems minimize ________. redundancy integrity independence security
redundancy
A data ________ is a repository of historical data that are organized by subject to support decision makers in the organization . shop store warehouse table
warehouse
When you exchange documents with your co-workers through organization-approved methods, this is considered __________. virtual collaboration teleconferencing workflow crowdsourcing
workflow
When Dr. Sudha Ram used CatCard data (digital traces) as part of her research to analyze students' routines and relationships to predict student retention. What knowledge management term would you use to classify the CatCard transactional data? Explicit data Sticky data Tacit data Feasible data
Explicit data
What is the process of identifying metrics that are outside of acceptable tolerance levels? Exception Reporting Visualization Classification Drill Down
Exception Reporting
In the Ruby Tuesday's sales analysis case, analyzing historical data about the sales dimensions of products categories, sales regions, and months of the year would be best using which of the following approaches we've previously discussed? Data Cubes Knowledge Management Communities of Practice Visualization
Data Cubes
What information-related issues does using a relational database model solve? Data Redundancy Data Isolation Data Integrity
Data Redundancy
___________ support local control, whereas ____________ support central control. Data marts; data warehouses Data warehouses; data dictionaries Data marts; data dictionaries Data warehouses; data marts
Data marts; data warehouses
Google's translation app uses ________ and ___________ has the ability to translate printed text such as menus in a live view through your phone's camera. Computer texting, Image recognition Speech recognition, Expert systems Computer vision, Natural language processing Deep learning technology, Natural language processing
Deep learning technology, Natural language processing
Which of the following is a characteristic of natural intelligence? Limited use of sensory experiences Difficult and expensive to duplicate and disseminate knowledge Low creativity Reasoning is only good in narrow, focused, and stable domains
Difficult and expensive to duplicate and disseminate knowledge
Which of the following is an informational role? Entrepreneur Disseminator Disturbance handler Figurehead
Disseminator
What type of chart allows you to plot data using two y-axes and a shared x-axis, visualizing a correlation or the lack thereof between the two y-axes data sets? Funnel Chart Box and Whisker Chart Radar Chart Dual Axis Chart
Dual Axis Chart
____________ is one process used for data integration. SQL ETL SAP EDI
ETL (extract, transform, load)
One of the impacts of Globalization is the the Economics of Distance (Transportation Costs) has been replaced by what? Economies of Time Economies of Attention Economies of Margin Cost Economies of Relationships
Economies of Attention
