MIS 111 Test 3

What is NOT a factor contributing to the Bullwhip Effect? A. Outsourcing B. Shortage Gaming C. Price Promotions D. Batch Purchasing E. Forecasting/Trend Analysis

A. Outsourcing

In the video case about Dr. Chiu's Smartrek application, which of the following was not an incentive used to encourage driver participation? A. Ability to find other people for carpooling B. Possibility of avoiding traffic congestion C. Ability to earn points for charity D. Ability to help the community E. Ability to earn prizes and gift

A. Ability to find other people for carpooling

What short-range wireless technology is commonly used to connect smartphones with hands-free headsets for telephone calls and listening to music? A. Bluetooth B. WiMax C. Wavelength D. Spectrum E. Photon

A. Bluetooth

Which web hosting option is generally considered the most scalable and flexible, but still requires software and server technical expertise?" A. Cloud hosting vendors, such as Amazon Web Services B. Commercial hosting vendors, such as GoDaddy C. Internal hosting provided by a company itself D. Private hosting on a personal computer or home-based server E. Absolute addressing URL hosting vendors, such as IMG-based tags

A. Cloud hosting vendors, such as Amazon Web Services

In a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described using what database term? A. Constraint B. Entity Class C. Diagram D. Relationship E. Attribute

A. Constraint

Which of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text? A. Converting the non-textual information makes the content more perceivable B. Converting the non-textual information makes the content more operable C. Converting the non-textual information makes the content more understandable D. Converting the non-textual information makes the content more robust E. Converting the non-textual information makes the content more confidential

A. Converting the non-textual information makes the content more perceivable

In the "Thoughtful Design" video case, what dimension of HCI design did Don Norman describe as it related to the example using a salt and pepper shaker? A. Crucial distinction B. Visibility C. Causality D. Consistency E. Metaphors

A. Crucial distinction

In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance? A. Effectiveness B. Efficiency C. Mapping D. Productivity E. Modeling

A. Effectiveness

In the Avnet Tech Trends video case, shutting off personal computer at night is an excellent example of what order of environmental sustainability? A. First order issues related to existence B. Zero order social and behavioral contracts C. Second order issues related to application substitution D. Third order issues related to socio-economic structural changes E. Obsolescence- and disposal- related forth order issues

A. First order issues related to existence

Which of the information layers in the Internet of Things model focuses on the sensors that actually collect the data? A. Generation Layer B. Transmission Layer C. Processing Layer D. Application Layer E. Metadata Layer

A. Generation Layer

The SMED (single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what? A. Have a more agile manufacturing process B. Offer customers cars using new colors C. Lay off workers due to automation D. Replace defective parts more quickly E. Eliminate the need for MRP scheduling

A. Have a more agile manufacturing process

In the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made? A. Instead of calling a place, calls to cellular telephones were associated with a person B. Calling a cellular telephone required the assistance of an operator C. A new system of telephone numbers were required to call cellular phones D. Cellular telephones could only call telephones within the local calling area E. Cellular telephones improved the sound quality that customers experiences

A. Instead of calling a place, calls to cellular telephones were associated with a person

COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). Upon what information system technology is this system's design based? A. Knowledge management B. Group decision support systems C. Crowdsourcing D. Telepresence E. Spiderweb Mapping

A. Knowledge management

Which of the following issues related to wireless communication would NOT be a problem for an RFID (Radio Frequency Identification) system? A. Line-of-sight B. Monitoring C. Attenuation D. Interference E. Multi-path

A. Line-of-sight

In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following? A. Local Tier-3 ISPs B. Location of the content provider's servers C. Protocols used for Layer-1 transmission D. Backbone Tier-1 ISPs E. Regional Tier-2 ISPs

A. Local Tier-3 ISPs

An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following high-speed, commercial wireless network technologies? A. Microwave B. 802.11 Wi-Fi C. Bluetooth D. 3G Cellular E. Broadcast Radio

A. Microwave

In a packet-switched data communication network, which of the following is true: A. Packets can be lost or become corrupted between the sender and receiver B. All packets from a sender follow the same path through the network to the receiver C. All packets always follow the shortest path (fewest hops) through the network D. All packets from a sender always arrive at the receiver in same order they were sent E. The path packets follow in the network can never be changed if a data link fails

A. Packets can be lost or become corrupted between the sender and receiver

What category of location-based services would best describe products such as "locate my child" and "emergency/roadside assistance"? A. Personal Security B. Mobile Resource Management C. Entertainment D. Information Services E. Social Networking

A. Personal Security

When printing a document, which of the following strategies would result in the most significant energy savings? A. Printing a document on both sides of the paper (duplex printing) B. Using wireless communication to increase data transmission speed C. Printing a document in monochrome (black and white) D. Printing a document with smaller fonts E. Adding an energy meter to a printer

A. Printing a document on both sides of the paper (duplex printing)

In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does "http://" define? A. Protocol B. Browser C. Domain D. Resource E. Server

A. Protocol

What IOT technology discussed in class could be used to improve inventory management? A. RFID Tags B. Geotagging C. Product Metadata D. Crowdsourcing E. Folksonomies

A. RFID Tags

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what analogy in the real world did he use to describe TCP? A. Sending information taped to post cards B. Sending information using radio transmitters C. Sending information using secret messages D. Sending information encoded with barcodes E. Sending information using the sematic web

A. Sending information taped to post cards

Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? A. Shortage Gaming B. Outsourcing C. Price Promotions D. Batch Purchasing E. Forecasting/Trend Analysis

A. Shortage Gaming

The University of Arizona Green Fund is an example of what type of sustainability program? A. Student engagement B. Faculty scholarship C. Campus operations D. Administrative leadership E. Facilities planning

A. Student engagement

Applications such as "find a friend" (FourSquare), driving directions (Smartrek), roadside assistance (OnStar), and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what? A. The location of the requester B. The identity of the requester C. The time the request was made D. The age of the requester E. The number of people making requests

A. The location of the requester

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets? A. The message might get lost and not delivered B. The message might get changed in route C. The message might not get sent D. The message might be illegible E. The message might be in the wrong language

A. The message might get lost and not delivered

As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur? A. The signal strength is lost due to attenuation B. The signal blocked by strong encryption C. The signal cannot be received due to interference D. The signal is blocked due to right-of-way restrictions E. The maximum packet hop count is exceeded

A. The signal strength is lost due to attenuation

What common function do "HTTP", "TCP" and "IP" share? A. They all define internet-based protocols B. They all are website domains C. They all are used to define the (omitted words were "...economic cost of sending data") D. They are abbreviations for physical media E. They are common computer viruses

A. They all define internet-based protocols

In the Video Case from IBM Analytics "Better Business Outcomes - This is data" video case, what are the four V's? A. Veracity, Variety, Volume, Velocity B. Valuable, Veracity, Variety, Volume C. Vast, Variety, Veracity, Velocity D. Vibrant, Variety, Veracity, Volume E. Vertical, Volume, Veracity, Velocity

A. Veracity, Variety, Volume, Velocity

In our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue? A. Website Value Proposition B. Information privacy C. Six Sigma Certification D. Spatial frequency reuse E. Information Transparency

A. Website Value Proposition

As confirmed by our in-class poll, what is the most likely action an owner will take with their old computer or telephone after purchasing a new device? A. Sell it B. Store it C. Recycle it D. Discard it E. Donate it

B. Store it

A graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as _______________: A. A Model of Efficiency B. An Entity Relationship Diagram C. An Enterprise Resource Design D. A Throughput Analysis E. An Artificial Database Scheme

B. An Entity Relationship Diagram

What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity? A. Classification B. Clustering C. Association D. Sequencing E. Forecasting

B. Clustering

An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: A. Converting explicit knowledge into tacit knowledge B. Converting tacit knowledge into explicit knowledge C. Creating a community of practice D. A time-delayed response E. Dependent demand

B. Converting tacit knowledge into explicit knowledge

Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem? A. Data isolation B. Data inconsistency C. Data devaluation D. Data compression E. Data validation

B. Data inconsistency

In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? A. Choice Phase B. Design Phase C. Functional Phase D. Intelligence Phase E. Operational Phase

B. Design Phase

A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a: A. Planning Horizon B. Digital dashboard C. Expert system D. Neural network E. Geographic information system

B. Digital dashboard

According to our guest speaker who spoke on managing the development of Eller websites, what is the most important skill a business person working with technology should have? A. Understanding cost management B. Effective communication skills C. Ability to work under pressure D. Knowledge of content management systems E. Ability to work independently

B. Effective communication skills

With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? A. Entity Attribute B. Entity Class C. Entity Key D. Entity Model E. Entity Table

B. Entity Class

From a user's perspective, perceived affordances would include actual perceptible design affordances and what other category of perceptual affordances? A. Correct rejection of design characteristics that are not affordances B. False or fake design affordances C. Hidden design affordances D. Design mitigation affordances E. Accessible affordances

B. False or fake design affordances

Satellites used for data communications that appear to be stationary from a fixed location on earth are placed in what type of orbit? A. Polar orbit B. Geosynchronous orbit C. Mid-earth orbit D. Elliptical orbit E. Commercial orbit

B. Geosynchronous orbit

The benefits of using RFID from what category (driver) include Tracking, Tracing, Control and Authentication? A. Value Generation B. Increased Security C. Cost reduction D. Meeting legal requirements E. Increasing customer satisfaction

B. Increased Security

Operating unregulated WiFi networks, clickers, Bluetooth headsets, cordless telephones, and microwave ovens using the same 2.4GHz ISM frequency range in close proximity to one another might result in what problem? A. Attenuation B. Interference C. Multi-path D. Line-of-sight E. Right-of-way

B. Interference

The terms "contextual," "relevant," and "actionable" are commonly related to what term? A. Information B. Knowledge C. Repository D. Alignment E. Relationship

B. Knowledge

In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following? A. Backbone Tier-1 ISPs B. Local Tier-3 ISPs C. Regional Tier-2 ISPs D. Location of the content provider's servers E. Protocols used for Layer-1 transmission

B. Local Tier-3 ISPs

In the video case describing the use of RFID, the use of RFID was focused on improving inventory accuracy, reduce theft, and improve sales margins in what industry? A. Health care equipment B. Retail Sales of Clothing and Apparel C. Pet care and grooming services D. Electronics and technology E. Automobile parts and services

B. Retail Sales of Clothing and Apparel

In the Thoughtful Design video case, Don Norman explained cultural perceptions in design through the use of what common, everyday item? A. Opening and closing a door B. Salt and pepper shakers C. A shopping cart D. The signs on restroom doors E. Trash and cigarette waste containers

B. Salt and pepper shakers

What is the most likely action an owner of a personal computer will take when disposing of an obsolete computer? A. Sell it B. Store it C. Recycle it D. Discard it E. Donate it

B. Store it

Subjective knowledge that is based an individual's experiences is known as what? A. Refined knowledge B. Tacit knowledge C. Technical knowledge D. Explicit knowledge E. Procedural knowledge

B. Tacit knowledge

Which of the following concepts, connecting identity, metadata, and relationships, was discussed as being most closely associated with the emerging field of mobile commerce? A. The Metaweb B. The Sematic Web C. Syndication D. Web services E. The Taxonomy Web

B. The Sematic Web

In the "Nestlé & The Digital Acceleration Team" video case, the focus of the Nestlé initiative was focused on enhancing their brands through which social media platforms? A. Youtube, Facebook, Pinterest B. Twitter, Youtube, Facebook C. Instagram, WhatsApp, Tumblr D. Pinterest, Google+, Linkedin E. Facebook, Pinterest, Tumblr

B. Twitter, Youtube, Facebook

Universal or accessible design should be viewed as a subset of what larger design issue? A. Affordances B. Usability C. Constraints D. Metaphors E. Distinctions

B. Usability

In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? A. A field B. A form C. A record D. A list E. A deposit

C. A record

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? A. Neural network B. Click stream C. Data cube D. Executive dashboard E. Decision support system

C. Data cube

What type of analysis evaluates the trade-offs with respect to making a decision on whether to purchase a new computer vs. continuing running older, less efficient computers? A. Management analysis B. Process analysis C. Economic analysis D. Impact analysis E. Cognitive analysis

C. Economic analysis

The term used to define the degree to which a goal is achieved is: A. Productivity B. Efficiency C. Effectiveness D. Enhancement E. Expectations

C. Effectiveness

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? A. Batch B. Drill-down C. Exception D. Ad hoc E. Annual

C. Exception

In class, we discussed how digital photos now include "metatdata" (embedded information along with the photo). Metadata about the latitude and longitude of where a photo was taken in the digital image file is known as what? A. Hashtagging B. Posting C. Geotagging D. Bookmarking E. Stalking

C. Geotagging

In the McGinn model of design, the most common category of design elements would be related to what factor in the McGinn model? A. Context B. Culture C. Human Sensory D. Group E. Individual

C. Human Sensory

What term best describes when consumers are able to use their smartphones to obtain information about a company's competitor's product pricing, features, customer reviews and availability while shopping in their company's brink-and mortar store? A. Crucial distinctions B. Accessibility C. Information transparency D. Interference E. Multi-path

C. Information transparency

The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process? A. Transaction processing system B. Operational CRM C. Knowledge management cycle D. Economic globalization E. Just-in-time Inventory Management

C. Knowledge management cycle

What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)? A. Simplification B. Variable C. Projection D. Context E. Function

C. Projection

With respect to your digital identity, your right of freedom of speech ultimately must be balanced with what competing right? A. Right to Self-Incrimination B. Right to Anonymity C. Right to Reputation D. Right to Freedom of the Press E. Right to Unreasonable Search and Seizure

C. Right to Reputation

When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item relative to the total number of rows? A. Projection B. Visualization C. Support D. Metadata E. Induction

C. Support

A class that is delivered online but where all of the students must "attend" the class online at the same time is know as what type of class? A. Hybrid B. Asynchronous C. Synchronous D. Interdisciplinary E. Open-source

C. Synchronous

Which of the following tasks would not be a step the SCOR (supply chain operations reference) model? A. Deliver B. Source C. Test D. Plan E. Make

C. Test

Assume you need to put a sign that says "PUSH" on a door handle to explain the correct way to operate the door. The "PUSH" sign helps a user understand what aspect of usability? A. The sign explains a perceptible affordance B. The sign explains a correct rejection C. The sign explains a false affordance D. The sign explains a hidden affordance E. The sign explains a consistent affordance

C. The sign explains a false affordance

Which of the information layers in the Internet of Things model focuses on the communication networks that connect the sensors that actually collect the data? A. Processing Layer B. Generation Layer C. Transmission Layer D. Application Layer E. Metadata Layer

C. Transmission Layer

The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)? A. Increased Security B. Cost reduction C. Value Generation D. Meeting legal requirements E. Increasing customer satisfaction

C. Value Generation

Physical properties (shape, texture, color, etc.) of an object that allow someone to use an object correctly without the need for labels or instructions are known as: A. Constraints B. Distinctions C. Feedback D. Affordances E. Models

D. Affordances

Using the location of a device, the identity of the user, and information about the object itself, what technology offers context-aware interactions with devices? A. Smart Worlds B. Artificial Intelligence C. Autonomic Computing D. Augmented Reality E. Temporal Computing

D. Augmented Reality

Which of the following is not a benefit that big data analysis can offer over small volume human coded data? A. Big data analysis can provide a composite view of complex environments B. Big data analysis is not prone to human biases C. Big data analysis can handle very large datasets D. Big data analysis is less messy and noisy in terms of data cleanliness E. Big data analysis is often faster than assembling a vast team of human experts

D. Big data analysis is less messy and noisy in terms of data cleanliness

Named after the King of Denmark, what short-range wireless communication technology was developed as an alternative to data cables? A. Spectrum B. WiMax C. Wavelength D. Bluetooth E. Photon

D. Bluetooth

Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? A. Best practices community B. Knowledge management cycle C. Intellectual capital community D. Community of practice E. Click-stream analysis

D. Community of practice

In the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales? a. Sales data helped develop a product "recommender" system like Amazon's b. More accurate calculation of sales commissions c. Restocking levels were determined based on sales forecasts d. Customers were classified according into a status level and market segment e. Sales channels were selected for customers based on responses to promotion

D. Customers were classified according into a status level and market segment

Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic? A. Telemedicine B. Crowdsourcing C. Click-stream analysis D. Data mining E. Project management

D. Data mining

In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does ".edu" define? A. Resource B. Browser C. Protocol D. Domain E. Server

D. Domain

What category of location-based services would best describe products such as "location- based gaming", "social networking," and "find a friend"? A. Personal Security B. Mobile Resource Management C. Information Services D. Entertainment E. Social Networking

D. Entertainment

What technology was developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? A. Data Mining B. Communities of practice C. Executive Dashboard D. Group Decision Support Systems E. Crowdsourcing

D. Group Decision Support Systems

The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature? A. Analytical CRM B. Reintermiediation C. Disintermediation D. Parallel Discussions E. Six Sigma

D. Parallel Discussions

In the "ThinkTank 2.0 Demo Video" Video Case, what fundamentally drove the accelerated capture of Brainstorming ideas as compared to traditional Brainstorming methodologies? A. Participants entered their ideas by typing them B. Participants entered their ideas by speaking into voice recognition software on their mobile phones C. Participants entered ideas by texting them in D. Participants entered their ideas simultaneously, in parallel with each other E. Participants entered their ideas using Facebook

D. Participants entered their ideas simultaneously, in parallel with each other

What technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways? A. SCOR B. MRP-II C. Infrared D. RFID E. CFAR

D. RFID

What IOT technology discussed in class could be used to identify shoppers and allow products to "introduce" (recommend) themselves to a shopper? A. Crowdsourcing B. Geotagging C. Product Metadata D. RFID Tags E. Folksonomies

D. RFID Tags

An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following commonly used wireless technologies? A. 3G Cellular B. 802.11 Wi-Fi C. Bluetooth D. Satellite E. Broadcast Radio

D. Satellite

Assume you need to put a sign that says "PUSH" on a door to explain the correct way to operate the door. The "PUSH" sign helps a user understand what aspect of usability? A. The sign explains a hidden affordance B. The sign explains a perceptible affordance C. The sign explains a correct rejection D. The sign explains a false affordance E. The sign explains a consistent affordance

D. The sign explains a false affordance

With respect to a product's design, who forms (determines) the "mental model" of a system's user interface? A. The designers of the product B. The company's senior management C. The writers of the product's instructional manual D. The users of the product E. The government regulators overseeing the industry

D. The users of the product

A feature of an object that limits possible (often incorrect) uses of a device is known as: A. False causality B. A visible metaphor C. A conceptual distinction D. An affordance E. A constraint

E. A constraint

Using an icon with characteristics that are familiar to a user, such as a shopping cart, to suggests the correct usage is known as: A. An affordance B. False causality C. A constraint D. A conceptual distinction E. A visible metaphor

E. A visible metaphor

Which of the following would motivate businesses to create accessible eCommerce websites for their customers? A. The website is likely easier for all users to navigate B. Usable designs are often better designs C. To capitalize on a larger base of potential customers D. To comply with ADA and Section 508 of the Rehabilitation Act E. All (A-D) of the above

E. All (A-D) of the above

The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? A. Disseminate B. Publish C. Refine D. Store E. Create

E. Create

In the management of the Eller College of Management's website, which of the following is considered as the highest priority in the website transformation process? A. Consistent design and navigation B. Enhance interactive components C. Timely and easy updates D. Usability on desktop and mobile E. Defined audience

E. Defined audience

For companies managing their supply chain business processes using CFAR (Collaborative Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following? A. Feasibility B. Quality C. Effectiveness D. Agility E. Efficiency

E. Efficiency

Distance learning is similar to what other concept discussed during the semester that also focuses on leveraging the flexibility of time, geography, and access? A. Data mining B. Entrepreneurship C. Business ethics D. Accessible design E. Globalization

E. Globalization

In the "Don Norman: Thoughtful Design" Video Case, what did he say was the most important part / thing to take into account when creating a good and thoughtful design? A. Simplicity B. Flexibility C. How will it works D. How the designer thinks it should work E. How the user thinks it should work

E. How the user thinks it should work

Within the realm of management information systems and health, what is one way to obtain better decisions? A. Make the same decisions for both the population and patient level B. Use proprietary legacy systems C. Start with claims and financial data and then focus on clinical diagnostics D. Ignore actionable data E. Leverage organizational knowledge

E. Leverage organizational knowledge

What term is used to describe the information collected describing the action (i.e., location, time, place, etc.) as opposed to the data itself? A. Accommodations B. Hashtagging C. Entities D. Packets E. Metadata

E. Metadata

What term is used to describe the ethically-questionable practice of consumers buying products online after examining them in brick-and-mortar stores? A. Non-repudiation B. P-commerce C. Semantic Web D. Hybrid Business E. Showrooming

E. Showrooming

As discussed by Jack Welch, which of the following supply chain performance improvement techniques focuses on reducing variation and improving quality? A. Bullwhip Effect B. CFAR - Collaborative Forecasting and Replenishment C. SCOR - Supply Chain Operations Reference D. Lean Manufacturing E. Six Sigma

E. Six Sigma

In the Video Case from IBM Analytics "Better Business Outcomes - This is data" video case, what is analytics at its base? What are we fundamentally trying to accomplish with analytics? A. Capture large volumes of Data B. Understand the Past C. Forecasts of the Future D. Address a CEO's biggest business Challenge E. Understanding Patterns

E. Understanding Patterns

Universal or assessable design should be viewed as a subset of what larger design issue? A. Distinctions B. Affordances C. Constraints D. Metaphors E. Usability

E. Usability