MIS 320 - Final (Chapters 1-12)

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Data center is expected to increase by ________ percent by 2016

400

At the client level, ________ percent of PCs use some form of the Microsoft Windows operating system

90

Which of the following refers to the purchase or sale of goods and services over the Internet?

E-commerce

Which of the following is an example of a key force in a firm's broader, less immediate environment?

Economic Trends

Which of the following types of systems could be used to enable different firms to work collaboratively on a product?

Extranet

You have been hired by Inspiration Inc. to help improve its profit margin. Inspiration Inc. is a business communications consulting firm that services many clients in different industries throughout the world. The firm provides its clients with customized written recommendations about how to best use the client's existing resources to improve the client's internal communications. The company has approximately 100 consultants, all of whom are located in its central headquarters in Chicago. What system do you recommend to improve Inspiration Inc.'s business processes and increase its profit margin? Correct!

Extranet, to enable quick collaboration via the internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed.

A NOS must reside on a dedicated server computer in order to manage a network.

FALSE

A grouping of characters into a word, a group of words, or a complete number is called a record.

FALSE

A hub is a networking device that is used to filter and forward data to specified destinations on the network

FALSE

A mainframe is a type of legacy workstation.

FALSE

An ISP is a commercial organization that owns a region of transcontinental high-speed backbone networks carrying the bulk of Internet traffic.

FALSE

Central large mainframe computing has largely replaced client/server computing.

FALSE

Circuit switching makes much more efficient use of the communications capacity of a network than does packet switching.

FALSE

Every business process is tied to one specific functional area.

FALSE

In linking databases to the web, the role of the application server is to host the DBMS.

FALSE

Most MISs use sophisticated mathematical models or statistical techniques.

FALSE

Most back-end databases are able to interpret HTML commands.

FALSE

TCP/IP was developed in the 1950s.

FALSE

________ describes the practices and technologies used to minimize the environmental effects of manufacturing and managing computing devices.

Green computing

All of the following are features of smartwatches except a(n) _______.

Gyrometer

What is the first step you should take in managing data for a firm?

Identify the data needed to run the business.

Which of the following statements is not true about cloud computing?

It removes the concern about data and system security for businesses.

Which of the following statements about Plan International's new human resources system, as described in the chapter case, is not true?

It took six months to implement a working system at Plan International's international headquarters.

As discussed in the chapter case, what is the primary reason why Spacebook failed?

It was designed and developed without taking the organization's culture into consideration.

________ is an operating system-independent, processor-independent, object-oriented programming language that has become a leading interactive programming environment for the web.

Java

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

SCM System

In order to manage their relationship with an outsourcer or technology service provider, firms need a contract that includes a(n) ______.

SLA

All of the following are tools or technologies for extracting information from unstructured data sets except ______.

SQL queries

A DBMS is special software for creating, storing, organizing, and accessing data from a database.

TRUE

A business is a formal organization created to sell services or products at a profit.

TRUE

A foreign key is a field that links to a separate table.

TRUE

A physical view shows data as it is organized on the storage media.

TRUE

A private cloud is operated for the benefit of a single organization but may be managed by a third party and located off premises.

TRUE

A software package for a mainframe usually requires a programmer to install it.

TRUE

An MIS typically uses data supplied by a TPS.

TRUE

Coaxial cable is similar to that used for cable television and consists of thickly insulated copper wire.

TRUE

End users are representatives of departments outside of the information systems group for whom applications are developed.

TRUE

Hadoop can process large quantities of any type of data, including video and Twitter feeds.

TRUE

In a firm hierarchy, responsibility and accountability is concentrated at the top.

TRUE

In blogging, a trackback is a list of entries in other blogs that refer to a post in the first blog.

TRUE

In cloud computing, rapid elasticity refers to the ability of computing resources to be quickly obtained, increased, or decreased to meet demand.

TRUE

In-memory computing relies on a computer's main memory for storing data.

TRUE

Knowledge management systems and customer relationship management systems are both types of enterprise applications.

TRUE

Nanotechnology uses individual atoms and molecules to create computer chips and other devices that are thousands of times smaller than current technologies permit.

TRUE

Operational-level manufacturing systems provide transaction-level information that enable monitoring of the daily activities of a business.

TRUE

Redundant data often stems from the use of different codes to identify the same data in a firm's various information systems.

TRUE

SOA is a set of self-contained web services that communicate with each other to create a working software application.

TRUE

Software localization refers to the entire process of converting software to operate in a second language.

TRUE

Supply chain management systems are more externally oriented than enterprise systems.

TRUE

Systems integration means ensuring the legacy systems work with new elements of the infrastructure.

TRUE

The Domain Name System (DNS) converts domain names to IP addresses.

TRUE

The primary goal of social business is to deepen interactions with employees and customers.

TRUE

Web 3.0 is a collaborative effort to add a layer of meaning to the existing web in order to reduce the amount of human involvement in searching for and processing web information.

TRUE

Web browsers are the primary interface for accessing the Internet.

TRUE

Web mining is the discovery of useful patterns on the web.

TRUE

Web services can exchange information between two different systems regardless of the operating system or programming languages on which the systems are based.

TRUE

Which of the following statements about client/server computing is not true?

The bulk of processing occurs on the client

ZipRealty, which combines Google Maps with real estate data, is an example of _______.

a mashup

Linux is ______.

an example of open-source software

A characteristic or quality describing an entity is called a(n) ______.

attribute

Virtualization ______.

can boost server utilization rate to 70% or higher

The select operation ______.

creates a subset consisting of all records in the file that meet stated criteria

The confusion created by ________ makes it difficult for companies to create customer relationship management, supply chain management, or enterprise systems that integrate data from different sources.

data redundancy

A(n) ________ is a dedicated computer in a client/server environment that hosts a DBMS.

database server

DBMS typically include report-generating tools in order to ______.

display data in an easier-to-read format

The use of multiple computers linked by a communications network for processing is called ______.

distributed processing

What is the most important benefit of an enterprise application?

enabling business functions and departments to share information

A schematic of the entire database that describes the relationships in a database is called a(n) ______.

entity-relationship diagram

In terms of the data relationships found by data mining, sequences refers to ______.

events linked over time

Data mining is a tool for allowing users to _______.

find hidden relationship in data.

The most basic business database is comprised of ______.

five tables; for customers, employees, suppliers, parts, and sales

From your reading of the chapter-opening case study discussing ABB's use of enterprise social networking, which of the following statements best expresses ABB's experience?

implementing yammer improved employee productivity and collaboration.

Supply chain management systems are considered to be a(n) ________ because they automate the flow of information across company boundaries.

interorganizational system

Producing a bill of materials is a responsibility of the ________ function.

manufacturing and production

The process of streamlining data to minimize redundancy and awkward many-to-many relationships is called _____

normalization

Which of the following is an interorganizational business process?

ordering raw materials

What are the relationships that the relational database is named for?

relationship between entities

Links coming out of an online document are a sign of _______.

richness or variety of topics covered

In a table for customers, the information about a single customer would reside in a single ______.

row

In a relational database, the three basic operations used to develop useful sets of data are ______.

select, project, and join

The primary storage technologies are ______.

storage networks, magnetic tape, magnetic disk, and optimal disk

Each of the following is required for successful collaboration, except _______.

strong hierarchy

________ systems integrate and share information from suppliers, manufacturers, distributors, and logistics companies.

supply chain management

Which of the following best illustrates the relationship between entities and attributes?

the entity CUSTOMER with the attribute ADDRESS

Which of the following can typically access a company's intranet?

the firm's employees

An analyst asked to perform a TCO analysis for a system would need to take into account all of the following factors except _______.

the minimum response time for processing business transactions

A computerized system that performs and records the daily activities necessary to conduct business is classified as a(n) _______.

transaction processing system

In a relational database, a record is also called a(n) ______.

tuple

A data ________ stores current and historical data of potential interest to decision makers throughout the company.

warehouse

Which of the following would you use to find patterns in user interaction data recorded by web servers?

web usage mining

A wiki is a type of collaborative _______.

website

Which of the following would be primarily responsible for enterprise-wide governance and usage of information to maximize the value of an organization's data?

CDO

The business case for using grid computing involves all of the following except ______.

Centralized maintenance

Which of the following systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance?

DSS

________ support making decisions that are unique, rapidly changing, and not easily specified in advance.

DSS

Which of the following is an interactive, multiuser operating system developed by Bell Laboratories in 1969 to be highly supportive of communications and networking?

UNIX

The toy manufacturer you work for wants to exchange data with a chain of toy stores in order to improve its distribution and speed to market. The toy stores use different software than your firm. Which of the following tools or technologies presents the best solution?

Web services

What would be a reason for using a workstation rather than a personal computer?

When you need more powerful computational abilities

Which of the following is an example of a legacy system?

Transaction processing system running on a mainframe.


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