MIS chapter 1
Benefits of being an informed user
1. Understanding what's behind apps 2. Able to enhance quality of organization's apps 3. You will be able to help recommend or even select IT apps for organization 4. You will be up to date of both new techs and rapid developments of existing techs 5. You will understand how using IT can improve you organization's performance and teamwork and your own productivity
Business Intelligence system
An information system that provides computer-based support for complex, non-routine decisions, primarily for middle managers and knowledge workers
Information
Data that have been organized so that they have meaning and value to the recipient.
Supply chain
The flow of materials, information, money, and services from suppliers of raw materials through factories and warehouses to the end customers.
Procedures
The set of instructions for combining hardware, software, database and network components in order to process information and generate the desired output.
Business analyst
focuses on designing solution to business problems; interfaces closely with users to demonstrate how IT can be used innovatively
emerging technologies manager
forecasts technology trends; evaluates and experiments with new technologies
Information Centre Manager
Manages ID services such as help desk, hot lines, training, and consulting
Systems manager
Manages a particular exiting system
IS director
Manages all systems throughout the organization and the day-to-day operations of the entire IS organization
Webmaster
Manages the organization'd world wide website
Computer-Based Information System
An information system that uses computer technology to perform some or all of its intended tasks
Programming manager
Coordinates all applications programming efforts
IT Components
Hardware, software, databases and networks.
CIO
Highest-ranking IS manager; is responsible for all strategic planning in the organization
Interorganizational Information Systems (IOS)
ISs that connect two or more organizations
IT Infrastructure
IT components plus IT services.
IT platform
An underlying system formed by the IT components of hardware, software, networks (wireline and wireless) and databases.
Knowledge
Data and/or information that have been organized and processed to convey understanding, experience, acumulated learning and expertise as they apply to a current problem or activity.
Data
Elementary description of things, events, activities, ant transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.
Functional Area Information Systems (FAISs)
ISs that support a particular functional area withing the organization.
Office Automated Systems (OASs)
Information systems that typically support the clerical staff, lower and middle managers and knowledge workers.
Systems Analyst
Interfaces between users and programmers; determines information requirements and technical specifications for new applications.
IT services.
Services performed by IT personnel-Using IT components-such as developing ISs, Overseeing security and risk, and managing data
Digital nomad
Someone who has location independence and frequently work as knowledge workers
Operations Manager
Supervises the day-to-day operations of the data and/or computer centre
Expert systems
Systems that attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge and expertise within a specific domain.
Systems programmer
creates the computer code for developing new systems software or maintaining existing systems software.
Web designer
creates the world wide websites and pages
Project manager
manages a particular new systems development project
Network manager
manages and coordinates the organization's voice and data networks
Auditing or computer security manager
manages the ethical and legal use of information systems and evaluates the quality of effectiveness of such systems
Database administrator
manages the organization's database and oversees the use of database management software
Database
A collection of related files or tables containing data
Application
A computer program designed to support a specific task or a business process
Network
A connecting system that permits different computers to share resources.
Hardware
A device such as a processor, monitor, keyboard, or printer. Together these devices accept, process, and display data and information.
Software
A program or collection of programs that enable the hardware to process data.
Transaction Processing System (TPS)
A system that supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data.
E-commerce
A type of inter-organizational information system that enables organizations to conduct B2B and B2C transactions
Application Development Manager
Coordinates and manages new systems development projects.
Applications programmer
Creates the computer code for developing new applications or maintaining existing applications
Informed user
Person knowledgeable about information systems and information technology
Knowledge Worker
Professional employees who are experts in a particular subject are and create information and knowledge, which they integrate into the business.
Dashboards
Provides rapid access to timely information and direct access to structured information in the form of reports. It supports all managers of the organization
Ergonomics
Science of adapting machines and work environments to people; focuses on creating an environments that is safe, well lit, and comfortable
ERP systems
Tightly integrates the functional area ISs via a common database.
