MIS: Chapter 11: DSM

__________ is a right.

Effective training

__________ is a responsibility, not a right

Applying software patches and fixes

Which of the following describes the development group?

Manages the process of creating new information systems as well as maintaining existing ones

Determining the effect of the implementation of new information systems is associated with which of the following groups of an IS department?

Technology group

Robert is a computer expert who works for Innovator's Inc., a software company in Houston. He was hired exclusively to repair the computer equipment and networks within the company, in case of any crisis. This is an example of a __________ job position in an information systems industry.

computer technician's

The __________ group manages the computing infrastructure, including individual computers, in-house server farms, networks, and communications media for an organization's IS department.

operations

Which of the following best defines a steering committee?

A committee made up of a group of senior managers from the major business functions who work with the CIO to set the IS priorities and decide among major IS projects and alternatives

Which of the following are functions associated with the development group of an IS department?

Adapting existing information systems to support new features and functions

Which of the following describes the chief technology officer (CTO)?

Advises the CIO, executive group, and project managers on emerging technologies

Which of the following is a best practice when using information systems?

Aligning information technology with business goals and objectives

Which of the following is NOT a component of planning the use of IS/IT?

Designing and writing computer programs

Identify the function of the technology office in an IS department.

Determining the effect of the implementation of new information systems

Which of the following is NOT an alternative of outsourcing?

Downsizing

Which of the following is true of outsourcing?

Downsizing

Jordan and Cameron are software developers at Crane Inc., a software development firm. They are developing an information system for another company based in the United States. Jordan and Cameron develop software code during the day. Before leaving the office, Jordan and Cameron upload the code that they have developed to cloud storage. Their counterparts in another country download the code and test it for bugs, and upload the debugged code to cloud storage. When Jordan and Cameron return to work in the morning, they have debugged code waiting on the cloud storage. Which of the following indicates that Crane is involved in offshore outsourcing?

Jordan and Cameron's counterparts working on testing the code in another country

Which of the following is NOT a risk of outsourcing?

Lack of alternatives

Negotiating the costs of hiring another organization to perform a service is a function of which of the following groups of an IS department?

Outsourcing relations group

Identify the function of the data administration group of an IS department.

Protecting information assets of the company

Which of the following is true of offshore outsourcing?

Wage inflation in other countries leads to an erosion in the advantages of outsourcing.

The __________ reports to the chief information officer according to the reporting relationships.

chief technology officer

With respect to the job positions in the information systems industry, advising the CIO, executive group, and project managers on emerging technologies is the responsibility of the ________.

chief technology officer

Protecting information assets of the company is the function of the __________ of an IS department.

data administration group

Companies choose to outsource business activities because __________.

of the need to control costs and free up internal resources

The chief information officer is the __________.

principal manager title of the IS department

In information systems projects, the information systems steering committee is ________.

responsible for systems development and operation

Successful firms that align information systems to their business objectives __________.

understand how information technology works and what its use is