MIS Chapter 13
Objects are grouped into hierarchies, and hierarchies into classes.
False
TQM describes the measurement of quality as 3.4 defects per million.
False
CASE tools automate _____.
(D) All of the above
Management should control the development of end-user applications by _______.
(D) Both B and C
_______development focuses on rapid delivery of working software by breaking a large project into a series of small sub-projects that are completed in short periods of time using iteration and continuous feedback.
(A) Agile
The process of creating workable information systems in a very short period of time is called _____.
(A) RAD
To understand and define the contents of data flows and data store, system builders use ______.
(A) a data dictionary
Which type of fourth-generation language tool contains preprogrammed modules that can be used to create entire applications.
(C) application generators
Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed _____.
(C) maintenance
In object-oriented development ______.
(C) processing logic resides within objects.
The four kinds of structural organizational changes enabled by IT, in order from least to most risky, are ______.
C) automation, rationalization, reengineering, and paradigm shift.
In automation ______.
D) employees are enabled to perform their tasks more efficiently.
A primary benefit of offshore outsourcing is that this can substantially reduce hidden costs.
False
In some forms of outsourcing, a company hires an external vendor to create the software for its system, but operates the software on its own computers.
True
Object-oriented development is more incremental than traditional structured development.
True
Prototyping is more iterative than the conventional lifestyle.
True
The most common form of IT-enabled organizational change is automation.
True
The system is not in production until conversation is complete.
True
Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate information systems is the goal of ______.
(A) business process management
Fourth-generation tools cannot replace conventional development tools because they ______.
(A) cannot handle large numbers of transactions or extensive procedural logic.
An entire information system is broken down into its subsystems by using ______.
(A) high-level data flow diagrams
To show each level of a system's design, its relationship to other levels, and its place in the overall design structure, structured methodologies use ______.
(A) structure charts
In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in the nest stage begun?
(A) traditional
System design specifications that address the category of database design issues will include specifications for ______.
(A) transaction volume and speed requirements.
______ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise and optimize its numerous business processes.
(B) Business Process Management
In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related?
(B) Degree is a superclass to Mathematics and Physics.
As a technical project manager you have decided to propose implementing a prototyping methodology for a small Web-based design project. What is the order of steps you will follow in this project?
(B) Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype.
Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?
(B) JAD
Which process develops a detailed description of the functions that a new information system must perform?
(B) Requirements analysis
Groups of objects are assembled into software components for comon functions, which can be combined into large-scale business applications, in which type of software development?
(B) component-based development
A systems building approach in which the system is developed as successive versions, each version reflecting requirements more accurately, is described to be ______.
(B) iterative
In the direct cutover conversion strategy, the new system _____.
(B) replaces the old one at an appointed time.
Systems design ______.
(B) shows how the new system will fulfill the information requirements.
In what stage of systems development are design specifications created?
(B) systems design
System testing ______.
(B) tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.
Compared to the use of proprietary components, services promise to be less expensive and less difficult to implement because of _______.
(B) the use of universal standards
Determining methods for feedback and error handling would be defined by which category of system design specifications?
(B) user interface
Which type of fourth-generation language tools are end-users most likely to work with?
(C) PC software tools and query langauges
In a parallel conversion strategy, the new system _____.
(C) and the old are run together.
Object-oriented modeling is based on the concepts of _____.
(C) class and inheritance.
Object-oriented development could potentially reduce the time and cost of writing software because _____.
(C) objects are reusable
An upscale organic foods grocery chain is implementing an information system that enable it to add same-day home delivery of groceries to its customers. This is an example of _______.
(C) paradigm shift
Unit testing ______.
(C) tests each program separately.
What is the greatest barrier to successful business process change?
(D) Organizational change
The idea that the achievement of quality control is an end in itself describes a main concept of ______.
(D) TQM
The entire system-building effort is driven by _____.
(D) User information requirements
In the traditional systems development life cycle, end users ______.
(D) are limit to providing information requirements and reviewing the technical staff's work.
Transferring data from a legacy system to the new system would be defined by which category of system design specifications?
(D) conversion
The primary tool for representing a system's component processes and the flow of data between them is the _____.
(D) data flow diagram
You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project?
(D) prototyping
Acceptance testing ______.
(D) provides the final certification that the system is ready to be used in a production setting.
When systems are created rapidly, without a formal development methodology ______.
(D) testing and documentation may be inadequate.
The oldest method for building information systems is ______.
(D) the systems development life cycle
Categories of tools for BPM include all of the following EXCEPT ______.
(D) tools to test the security of business processes.
In order, what are the first three steps in BPM?
A) (1) identifying processes for change, (2) analyzing existing processes, (3) designing the new process.
Business processes are analyzed, simplified, and redesigned in _______.
A) Business process redesign.
What is the primary driving factor in forms to select domestic outsourcing firms to build system solutions?
A) to take advantage of technical skills the firm does not have.
A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of ______.
B) rationalization of procedures.
A structure chart is a bottom-up chart, showing each level of design, its relationship to other levels, and its place in the overall design structure.
False
Documentation reveals how well the system has met its original objectives.
False
One advantage of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements.
False
Rationalization of procedures describes a radical thinking of the business models.
False
Systems development activities always take place in sequential order.
False
The oldest method of building information systems is prototyping.
False
Thorough testing is not required if, during the programming stage, the design documents are sufficiently detailed.
False
A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.
True
A problem with prototyping is that the systems constructed using this method may not be able to handle large quantities of data in a production environment.
True
CASE tolls facilitate the creation of clear documentation and the coordination of team development efforts.
True
End-user-development systems can be completed more rapidly than those developed through the conventional systems lifecycle.
True
Failure to address properly the organizational changes surrounding the introduction of a new system can cause the demise of an otherwise good system.
True
