MIS Chapter 13

18) Firms generally do not outsource the conception, systems analysis, and design of IT systems to offshore firms. True False

True

19) Cloud computing is a form of outsourcing. True False

True

4) Automation is the most common form of IT-enabled organizational change. True False

True

14) Data flow diagrams are only used to depict higher-level processes. True False

False

15) Objects are grouped into hierarchies, and hierarchies into classes. True False

False

5) Business process redesign involves a radical rethinking of the business model. True False

False

16) Which of the following statements about prototyping is not true? A) Prototyping is least useful when there is some uncertainty about requirements or design solutions. B) Prototyping is often used for designing an information system's end-user interface. C) Prototyping replaces unplanned rework with planned iteration, with each version more accurately reflecting users' requirements. D) Sometimes a prototype is adopted as the production version of a system. E) The process of developing a prototype can be broken down into four steps.

A) Prototyping is least useful when there is some uncertainty about requirements or design solutions.

2) A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of: A) automation. B) business process redesign. C) paradigm shift. D) TQM. E) Six Sigma.

A) automation.

1) In automation: A) employees are enabled to perform their tasks more efficiently. B) more manual steps are required. C) business processes are added. D) new products are explored first. E) business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks.

A) employees are enabled to perform their tasks more efficiently.

13) In object-oriented development: A) processing logic resides within objects. B) data and processes are separated. C) the class is used as the basic unit of systems analysis and design. D) an object is a collection of data that is acted on by external processes. E) a strict, step-by-step development process is essential.

A) processing logic resides within objects.

7) System testing: A) tests the information requirements of a system. B) tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned. C) tests each program separately. D) includes all the preparations for the series of tests to be performed on the system. E) provides the final certification that the system is ready to be used in a production setting.

B) tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.

17) Which of the following statements about outsourcing is not true? A) Many offshore outsourcing firms offer world-class technology assets and skills B) Firms often outsource daily operation of IT systems. C) Hidden costs can increase the total cost of an offshore outsourcing project by an extra 15 to 57 percent. D) Domestic outsourcing is much more cost-driven than offshore outsourcing. E) Wage inflation outside the United States has recently eroded some of the advantages of offshore

D) Domestic outsourcing is much more cost-driven than offshore outsourcing.

12) Which of the following is used to show each level of a system's design, its relationship to other levels, and its place in the overall design structure? A) User documentation B) Gantt and PERT charts C) Process specifications D) Structure charts E) Data flow diagrams

D) Structure charts

8) Acceptance testing: A) tests the conversion of legacy data to the new system. B) includes all the preparations for the series of tests to be performed on the system. C) tests the functioning of the system as a whole. D) provides the final certification that the system is ready to be used in a production setting. E) tests each program separately in the system.

D) provides the final certification that the system is ready to be used in a production setting.

9) A(n) ________ is the model or blueprint for an information system solution and consists of all the specifications that will deliver the functions identified during systems analysis. A) request for proposal B) data flow diagram C) information requirements document D) systems design document E) feasibility study

D) systems design document

6) Unit testing: A) provides the final certification that the system is ready to be used in a production setting. B) includes all the preparations for the series of tests to be performed on the system. C) tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned. D) tests each program separately. E) involves testing the entire system with real-world data.

D) tests each program separately.

20) ________ development focuses on rapid delivery of working software by breaking a large project into a series of small subprojects that are completed in short periods of time using iteration, continuous feedback and ongoing user development. A) Low-code B) DevOps C) No-code D) Traditional systems life cycle E) Agile

E) Agile

11) Which of the following statements about systems development is not true? A) Systems development is a structured kind of problem solving. B) Some systems development activities may take place simultaneously. C) Maintenance is considered to be a systems development activity. D) Some systems development activities may need to be repeated. E) Systems development activities must always take place in a defined sequential order.

E) Systems development activities must always take place in a defined sequential order.

10) During the ________ stage of system development, systems tests are evaluated by users and reviewed by management. A) conversion B) programming C) systems analysis and design D) implementation E) acceptance testing

E) acceptance testing

3) An upscale restaurant supply business is implementing an information system that will enable it to add same-day home delivery of groceries to consumers. This is an example of: A) TQM. B) automation. C) business process redesign. D) rationalization of procedures. E) paradigm shift.

E) paradigm shift.