MIS Exam #1

Which of the following is NOT one of the nonroutine cognitive skills needed today​ (according to Robert​ Reich)? A.) Ability to speculate B.) Abstract reasoning C.) Ability to experiment D.) Collaboration E.) Systems thinking

A.) Ability to speculate

Which of the following statements about software is​ true? A.) Buying software means you own a license to use the software. B.) It is perfectly fine for an organization to buy one copy of a software product and copy it on to all its computers. C.) Operating systems for clients and servers is identical. D.) Organizations make a lot of money selling licenses to open source software. E.) Buying software means you own the software code.

A.) Buying software means you own a license to use the software.

PowerCruise, a holiday cruise​ firm, recently offered its existing customers an extension of two years in their membership without any additional charges. By doing​ this, which competitive strategy is PowerCruise​ implementing? A.) Lock in customers B.) Enhance services C.) Create barriers to entry D.) Create new services E.) Differentiate services

A.) Lock in customers

Which of the following is true regarding employee use of mobile systems at​ work? A.) Most companies have avoided setting official​ mobile-use policies. B.) There is little risk of data loss when employees use their own devices for work. C.) The vast majority of organizations encourage employees to bring their own devices. D.) Organizations expect employee use of mobile systems to increase expenses. E.) Employers are very concerned about the loss of employee productivity.

A.) Most companies have avoided setting official​ mobile-use policies.

Which of the following is a standard for subscribing to content​ sources? A.) Real simple syndication B.) Knowledge discovery in databases C.) Online analytical processing D.) EDI application E.) Data transfer protocol

A.) Real simple syndication

If an artificial intelligence passes the​ ________test, it can engage in a conversation that is indistinguishable from a conversation with an actual human. A.) Turing B.) Intelligence C.) Intelligent Quotient D.) Conversational E.) Fuzzy Logic

A.) Turing

When a task that had been performed manually by a human is now performed by the computer side of an information​ system, we say the task has been​ ________. A.) automated B.) enhanced C.) optimized D.) augmented E.) accelerated

A.) automated

If eHermes is evaluating the likelihood that its large corporate clients might demand a greater share of​ profits, it is considering which competitive​ force? A.) bargaining power of customers B.) threat of new entrants C.) threat of substitutions D.) industry rivalry E.) bargaining power of suppliers

A.) bargaining power of customers

To be considered high​ quality, data must have all of the following characteristics except​ _______. A.) competitiveness B.) timeliness C.) accuracy D.) relevancy E.) worth its cost

A.) competitiveness

When a car rental company chooses to offer inexpensive rental prices to its customers by renting base​ model, older​ cars, it is pursuing​ a(n) ____________ competitive strategy. A.) cost leader B.) cost follower C.) cost distribution D.) industry attack E.) differentiation

A.) cost leader

The components of the​ five-component model that actually do things​ are: A.) hardware and people. B.) software and data. C.) hardware and data. D.) software and procedures. E.) hardware and software.

A.) hardware and people.

The​ "speed of​ business" is likely to accelerate over the next ten years for all the following​ reasons, EXCEPT​ __________. A.) models of business strategy are likely to rapidly change B.) the pace of integration of new technology is increasing C.) social media sites enable the rapid spread of new ideas or innovations D.) companies are constantly on the alert for changes in their business environment E.) technology-based products have become easier to deploy

A.) models of business strategy are likely to rapidly change

The program that controls the computing​ devices resources is termed the​ _________. A.) operating system B.)controller C.) firmware D.) application system E.) main memory

A.) operating system

surprising significant benefit from adopting automated labor is​ __________. A.) reduced costs from fraudulent employee behavior B.) more scheduling headaches C.) less absenteeism D.) increased training costs E.) fewer excessive work breaks

A.) reduced costs from fraudulent employee behavior

AI research is striving to create machines that can complete all the same tasks that humans can. This goal is termed​ __________. A.) strong AI B.) comprehensive AI C.) superintelligence D.) human AI E.) strict AI

A.) strong AI

Users in motion require all of the following cloud resources EXCEPT A.) wireless connectivity B.) data sources C.) Web sites D.) email service E.) application code

A.) wireless connectivity

The technology of 3D printing may influence the strength of the competitive forces faced by a drone manufacturer by​ _________. A. lowering the likelihood of substitutes B. reducing the power of their suppliers Your answer is correct. C. decreasing industry rivalry D. reducing the power of their customers E. raising barriers to entry

B. reducing the power of their suppliers

The​ _________ will allow all the devices in your home to be connected and will enable it to see​ what, how, and when you do things and anticipate your needs. A.) capacity of 3D printing B.) Internet of Things C.) Improvements in​ vertical-market software D.) relaxation of BYOD policies E.) advances in​ self-driving cars

B.) Internet of Things

According to​ _________, the density of storage on magnetic disks is increasing at an exponential rate. A.) Metcalfe's Law B.) Kryder's Law C.) Nielsen's Law D.) Moore's Law E.) Bell's Law

B.) Kryder's Law

Breaking a Big Data collection into​ pieces, applying a large number of simultaneous processors to search the​ pieces, then combining the results is known as​ __________. A.) Reduction Analysis B.) MapReduce. C.) Data Matching D.) Data Mapping E.) Cluster Analysis

B.) MapReduce.

​________ are​ touchscreen-oriented and provide​ context-sensitive, pop-up menus. A.) Horizontal-market applications B.) Modern-style applications C.) Vertical-market applications D.) Open-source applications E.) ​Off-the-shelf applications

B.) Modern-style applications

The field of study that seeks to enable machines to simulate human abilities is known as​ _______. A.) active learning B.) artificial intelligence C.) machine abilities D.) machine decision making E.) automated intelligence

B.) artificial intelligence

Due to the rapid evolution in computing​ technology, all of the following changes are expected in​ 2029, except​ ________. A.) computer technology such as desktops and laptops will have disappeared Your answer is not correct. B.) computers will support fewer applications and services C.) employer's systems will support different employee working styles and locations D.) computers will not look like the computers we have today E.) homes will no longer have TVs hanging on the walls

B.) computers will support fewer applications and services

Over​ time, Amazon has extended the capabilities of its Alexa home assistant product. Amazon is trying to improve its competitive position by​ __________. A.) collecting and storing large amounts of data B.) enhancing products or services C.) lowering operating costs D.) allowing customers to be locked in E.) raising the barriers to entry

B.) enhancing products or services

As outlined by the definition of​ MIS, information systems exist to help organizations achieve their​ ________. A.) target growth rate B.) strategies C.) bottom line D.) market share E.) training plans

B.) strategies

A business acquires a new software​ product, installs it on its​ hardware, and converts the data to be processed by the software. The business is unhappy with the performance of the new software product. A common reason for this problem is​ ______. A.) the network cannot support the data transmissions B.) the people were inadequately trained on how to use the new system C.) the software performs the wrong tasks D.) the hardware is not functional E.) the software is full of errors

B.) the people were inadequately trained on how to use the new system

The software that is used at your​ veterinarian's office to keep track of your​ pet's health​ records, vaccinations, and appointments is a type of​ __________. A.) horizontal market application B.) vertical market application C.) operating system D.)communication protocol E.)server software

B.) vertical market application

Current AI capabilities are focused on completing a single specific​ task, which is known as​ __________. A.) component AI B.) weak AI C.) limited AI D.) partial AI E.) strong AI

B.) weak AI

The amount of money that a customer is willing to pay for a​ resource, product, or service is called the​ _______. A. margin B. bottom line C. value Your answer is correct. D. differentiation factor E. cost measure

C. value

The statement that​ "a new computer class forms roughly each decade establishing a new​ industry" is recognized as​ _______ Law. A.) Metcalfe's B.) Moore's C.) Bell's ​D.) Nielsen's E.) Kryder's

C.) Bell's

​________ involves searching for patterns and relationships among data. A.) Data processing B.) Knowledge management C.) Data mining D.) Data marting E.) Data warehousing

C.) Data mining

_________ reflects the fact that as more digital devices are connected to a​ network, the network becomes more valuable. A.) Moore's Law B.) ​Kryder's Law C.) Metcalfe's Law D.) Nielsen's Law E.) Bell's Law

C.) Metcalfe's Law

Which support activity in the value chain model is concerned with the processes of finding​ vendors, setting up contracts with those​ vendors, and negotiating prices from those​ vendors? A.) Infrastructure B.) Technology C.) Procurement D.) Outbound logistics E.) Inbound logistics

C.) Procurement

Which of the following is not typically included as a data source for business​ intelligence? A.) Employee knowledge B.) Purchased data C.) Rumors D.) Social data E.) Operational databases

C.) Rumors

Which of the following is likely to occur in the​ future? A.) Future jobs will require less technical skills. B.) Students no longer need to cultivate personal creativity and​ problem-solving skills. C.) Your car knows exactly when to​ self-start so​ it's warm when you get in. D.) Workers will still need to go in to work to access data. E.) Web applications will disappear.

C.) Your car knows exactly when to​ self-start so​ it's warm when you get in.

A machine learning system focused on classifying email as spam or legitimate uses​ __________ in its work. A.) computer vision B.) data mining C.) algorithms D.) spatial models E.) forecasting

C.) algorithms

Current 3D printing technology​ __________. A.) is unable to create objects with much strength B.) is unlikely to affect existing industries significantly C.) can print in an array of materials D.) is basically focused on toy manufacturing E.) is limited to plastic materials

C.) can print in an array of materials

When an organization invests in information systems to help cut operational expenses to the lowest possible​ level, it is pursuing the​ _________ competitive strategy. A.) cost distribution B.) service differentiation C.) cost leader D.) cost minimizer E.) product differentiation

C.) cost leader

A(n) __________ is a facility for managing an​ organization's business intelligence data. A.) data inventory B.) transaction facility C.) data warehouse D.) data distributor E.) operational database

C.) data warehouse

An organization has identified a new business process that will revolutionize its industry. To obtain the software that will be needed to support this business​ process, it will be necessary for the organization to​ __________. A.) buy a​ one-of-a-kind application off the shelf B.) buy a horizontal application off the shelf and customize it C.) develop a​ one-of-a-kind application using custom development D.) buy a horizontal application off the shelf E.) abandon the idea since no software exists

C.) develop a​ one-of-a-kind application using custom development

The​ _________ is used to evaluate industry characteristics and determine the potential level and sustainability of industry profitability. A.) value chain model B.) universal competition model C.) five forces model D.) industry assessment model E.) profitability strength model

C.) five forces model

Which primary activity in the value chain model is concerned with the​ receiving, handling, and storage of raw materials and other input​ resources? A.) sales and marketing B.) operations C.) inbound logistics. D.) outbound logistics E.) customer support

C.) inbound logistics.

After an​ analysis, you are told that it will cost​ $100,000 to modify an information system so that it captures several new facts about your customers. Knowing those additional facts will help you to increase sales by an estimated​ $500 per year. You conclude that the information provided by this​ data: A.) is inaccurate. B.) is irrelevant. C.) is not worth its cost. D.) is not timely. E.) is more than sufficient.

C.) is not worth its cost.

Open-source software is​ __________. A.) one-of-a-kind software B.) tightly controlled and difficult to obtain C.) licensed through the GNU general public license agreement D.) limited only to operating systems software E.) not licensed

C.) licensed through the GNU general public license agreement

A​ _________ is a program that is written to use a particular operating system. A.) client B.) Web application C.) native application D.) smart device E.) Web browser

C.) native application

Native applications are typically developed using​ __________ programming languages and are produced by professional programmers. A.) linear oriented B.) firmware C.) object-oriented D.) operating system E.) old-fashioned

C.) object-oriented

Components of an information system consist of all of the​ following, except​ ________. A.) data B.) people C.) organizational environment D.) procedures to follow E.) hardware and software

C.) organizational environment

A collection of devices designed to process requests from multiple computers and users is known as a​ __________. A.) laptop B.) tablet C.) server farm D.) personal computer E.) server

C.) server farm

The challenges associated with content management systems include all of the following EXCEPT​ __________. A.) complex interrelationships in the content B.) need to support multiple languages C.) small size of the content databases D.) frequent change in the content E.) short content​ "shelf-life"

C.) small size of the content databases

Throughout your​ career, you must​ ______ in a​ system's development in order to create an information system that meets your needs. A.) perform oversight B.) take an indirect role C.) take an active role D.) take a passive role E.) fill out a survey

C.) take an active role

The current mismatch between​ employers' demand for technical skills and the technical skills available from employees is called the​ ______. A.) tech skill puzzle B.) employee skill imbalance C.) technology skills gap D.) tech job divide E.) employee/employer skill chasm

C.) technology skills gap

A future concern about unsupervised data mining applications is​ __________. A.) they will be too expensive to run B.) they will be unlikely to exist due to high storage costs C.) the machines that are running the analysis will possess and create information for themselves D.) they will lack sufficient data to be useful E.) they will be ineffective due to poor data mining techniques

C.) the machines that are running the analysis will possess and create information for themselves

A native application is sometimes referred to as​ a(n) __________. A.) zero-client application B.) grid application C.) thick-client application D.) cloud service E.) enterprise program

C.) thick-client application

When a drone manufacturer decides to shift from producing and selling​ high-quality, high-end drones to producing drones at the lowest possible​ cost, it is changing its​ _________. A. industry structure B. rivalry position C. industry attack profile D. competitive strategy Your answer is correct. E. industry response

D. competitive strategy

​__________ is the nonroutine cognitive skill dealing with the ability to make and manipulate models. A.) Systems thinking B.) Ethics C.) Ability to experiment D.) Abstract reasoning E.) Collaboration

D.) Abstract reasoning

Which of the following is NOT a capability of mobile device management​ (MDM) software? A.) Install and update software. B.) Restoring a device. C.) Perform a​ back-up of the device. D.) Automate sending of text messages on behalf of the user. E.) Reporting usage of the device.

D.) Automate sending of text messages on behalf of the user.

A(n) _________ produces dynamic​ reports, supports​ alerts/RSS functionality, and supports user subscriptions. A.) file server B.) email server C.) SharePoint server D.) BI server E.) Web server

D.) BI server

Which of the components of the​ five-component model is easier to change compared to​ software? A.) People B.) Data C.) Procedures D.) Hardware E.) Software

D.) Hardware

Which of the following is the correct sequence of​ concepts? A.) Business​ processes; information​ systems; industry​ structure; competitive​ strategy; value chains B.) Information​ systems; industry​ structure; competitive​ strategy; value​ chains; business processes C.) Value​ chains; business​ processes; industry​ structure; competitive​ strategy; information systems D.) Industry​ structure; competitive​ strategy; value​ chains; business​ processes; information systems E.) Business​ processes; value​ chains; competitive​ strategy; industry​ structure; information systems

D.) Industry​ structure; competitive​ strategy; value​ chains; business​ processes; information systems

​_________ is defined as knowledge derived from data. A.) Problem solving B.) Insight C.) Decision making D.) Information E.) Judgement

D.) Information

​_________ is best defined as the management and use of information systems that help organizations achieve their strategies. A.) CS​ (Computer Systems) B.) IT​ (Information Technology) C.) CIT​ (Computer Information​ Technology) D.) MIS​ (Management Information​ Systems) E.) IS​ (Information Science)

D.) MIS​ (Management Information​ Systems)

Web applications are characterized by which of the​ following? A.) They can run only on a single type of device. B.) They are expensive to develop and support. C.) They are highly secure and easy to use. D.) They can be run on multiple operating systems without modifications. E.) They can use the unique capabilities of the hardware device.

D.) They can be run on multiple operating systems without modifications.

The most widely used operating system on personal computers today is​ __________. A.) Android B.) iOS C.) Symbian D.) Windows E.) Linux

D.) Windows

A business process is a network of​ ________ that receive inputs and produce outputs. A.) procedures B.) functions C.) systems D.) activities E.) people

D.) activities

__________ uses statistical techniques to identify groups of entities that have similar characteristics. A.) regression analysis B.) market-basket analysis C.) support analysis D.) cluster analysis E.) combined analysis

D.) cluster analysis

An employee at a grocery store chain is studying an analysis of data regarding the purchasing behavior of its​ stores' customers. Based on the​ analysis, the employee will develop customized marketing plans for each store. The grocery store chain is using the analysis for​ __________. A.) reflective action B.) project management C.) problem solving D.) decision making E.) forecasting

D.) decision making

A multilayered neural network​ technique, known as​ ________, has greatly increased the practical usefulness of artificial intelligence. A.) expert systems B.) data mining C.) computer vision D.) deep learning E.) computer-based thinkers

D.) deep learning

Teleperformance​ (teleperformance.com) established a competitive advantage by adopting information security practices that include Safe Harbor​ certification, business continuity​ practices, and compliance with industry data standards. This is an example of​ ________ strategy. A.) innovation B.) segmented cost leadership C.) cost leadership D.) industry-wide differentiation. E.) customer relationship management

D.) industry-wide differentiation.

Potentially, mobile systems can provide​ __________ data to the user. A.) irrelevant B.) too much C.) inappropriate D.) just-in-time E.) someone​ else's

D.) just-in-time

If​ eHermes' supplier of​ self-driving vehicle chassis is able to reduce costs by having better data on both finished goods inventory and raw material​ inventory, it is using​ ________ across business processes to improve process margin. A.) connections B.) relationships C.) functions D.) linkages E.) work teams

D.) linkages

The most significant benefit of replacing human labor with automated labor is​ __________. A.) reduced life insurance costs B.) reduced sick pay costs C.) reduced overtime payments D.) lowered wages and benefit costs E.) reduced disability insurance costs

D.) lowered wages and benefit costs

Storage based on magnetic disks and optical disks is considered​ __________. A.) software B.) volatile memory C.) processing speed D.) nonvolatile memory E.) optical storage

D.) nonvolatile memory

One of the challenges with unsupervised data mining is​ __________. A.) data mining is difficult to do without supervision B.) hypotheses are hard to come up with before the analysis C.) the statistical methods used are complex D.) the analyst must develop explanations for patterns after observing the pattern E.) it is rarely performed

D.) the analyst must develop explanations for patterns after observing the pattern

The advantages of​ self-driving cars include all of the following EXCEPT​ __________. A.) insurance rates will decrease B.) fuel usage will decrease C.) families will only require one vehicle D.) they will be far more expensive to own and operate over time than current automobiles E.) fewer accidents and traffic violations will be incurred

D.) they will be far more expensive to own and operate over time than current automobiles

A significant competitive force faced by eHermes is that of​ _______. A.) threat of substitutions B.) bargaining power of customers C.) bargaining power of suppliers D.) threat of new entrants E.) industry rivalry

D.) threat of new entrants

In​ Porter's value chain​ model, linkages across value activities were recognized as a way to create​ integrated, cross-departmental business systems. As a​ result, many businesses began to focus on creating​ new, more efficient business​ processes, called​ ___________. A. value chain development B. primary activity redesign C. support activity redesign D. integration E. business process design

E. business process design

A typical bike rental company maintains an IS that must support all of the following information EXCEPT​ __________. A. keeping track of bikes available to rent out B. bike service information C. keeping track of customer bike rental information D. customer billing information E. customer medical information for riding safety

E. customer medical information for riding safety

Information systems can help reduce the cost of inbound logistics by all of the​ following, EXCEPT​ __________. A. predicting customer purchase patterns B. selecting and retaining the best suppliers C. better estimating customer demand D. reducing the size of raw materials inventory E. providing better customer service

E. providing better customer service

Which of the following is a proper justification for developing an information​ system? A.) The sheer joy of exploring technology B.) Showing that the company has a social networking presence C.) Incorporating the most recently released tablets and smartphones D.) Avoiding the company​ "falling behind the technology​ curve" E.) Helping people in a business to achieve the goals and objectives of that business

E.) Helping people in a business to achieve the goals and objectives of that business

​________ is an assembly of​ hardware, software,​ data, procedures, and people that produce information. A.) IT​ (Information Technology) B.) CIT​ (Computer Information​ Technology) C.) MIS​ (Management Information​ Systems) D.) CS​ (Computer Systems) E.) IS​ (Information Systems)

E.) IS​ (Information Systems)

We are currently living in the​ __________, an era characterized by the​ production, distribution, and control of information as the primary economic driver. A.) Nerd Age B.) Computer Age C.) Tech Age D.) Cloud Age E.) Information Age

E.) Information Age

Which of the following is NOT a generally accepted definition of​ information? A.) Data processed by​ summing, ordering,​ averaging, grouping,​ comparing, or other similar operations B.) Data presented in a meaningful context C.) Knowledge derived from data D.) A difference that makes a difference E.) Judgement developed from experience

E.) Judgement developed from experience

Smart devices require all the following components EXCEPT​ __________. A.) memory B.) wireless network connectivity C.) a power source D.) microprocessors E.) a printer

E.) a printer

The primary reason that business people must be involved in the development of information systems is that​ ___________. A.) Web developers​ don't understand business processes B.) computer programmers cannot understand the English language C.) database developers know how to organize data but​ don't know how to process the data D.) network technicians are unfamiliar with business E.) business people are the ones who understand business needs and requirements

E.) business people are the ones who understand business needs and requirements

To represent alphabetic characters in computer​ memory, you use a storage unit called​ a(n) __________. A.) element B.) symbol C.) bit D.) factor E.) byte

E.) byte

The component of a computer that selects​ instructions, processes​ them, performs arithmetic and logical​ comparisons, and stores results of operations in memory is known as the​ _______. A.) application software B.) optical drive C.) storage hardware D.) main memory E.) central processing unit​ (CPU)

E.) central processing unit​ (CPU)

Organizations evaluate the five competitive forces at play in their industry and judge the strength and weakness of these forces. Organizations then determine how they intend to respond to these​ forces, leading to selection of the​ _______________. A.) industry response B.) industry attack profile C.) rivalry positioning D.) industry structure E.) competitive strategy

E.) competitive strategy

A software vendor pitches a new sales force automation software product to your​ company's VP of Sales and Marketing. Before purchasing such a​ product, it is essential​ to: A.) carefully select the appropriate operating system for your specific industry. B.) talk to your company programmers. C.) consider what your competition is doing. D.) have a team of designers and developers create a​ one-of-a-kind custom developed software application. E.) consider all five components of the IS.

E.) consider all five components of the IS.

The bicycle parts distributor described in the textbook used a BI system to find candidate parts for the sale of 3D parts designs by using all of the following​ criteria, EXCEPT by​ __________. A.) finding parts simple in design B.) finding parts frequently ordered C.) finding parts purchased by large customers D.) finding parts provided by only certain vendors E.) finding parts ordered in large quantities

E.) finding parts ordered in large quantities

One of the biggest challenges of business process design is​ ________. A.) determining what data is used in the current business process B.) identifying who is involved in the current business process C.) getting people to talk about the current business process D.) drawing the existing business process E.) getting people to work in new ways and follow different procedures

E.) getting people to work in new ways and follow different procedures

An​ organization's competitive strategy ultimately determines the design of the​ organization's ________. A.) network architecture B.) servers C.) training plan D.) physical facilities E.) information systems

E.) information systems

A business intelligence reporting application is likely to employ all of the following basic operations EXCEPT​ __________. A.) summing B.) calculating C.) formatting D.) filtering E.) interpreting

E.) interpreting

A key aspect of a data warehouse is the​ __________ describing the​ data's source,​ format, assumptions and constraints. A.) data extraction program B.) data organizing program C.) megadata D.) data cleansing program E.) metadata

E.) metadata

A major problem with data that is purchased from data vendors is​ __________. A.) nonintegrated data B.) granularity is too small C.) granularity is too large D.) inconsistent data E.) missing values

E.) missing values

A key feature of​ IBM's artificial intelligence named Watson was​ __________. A.) reporting capabilities B.) forecasting C.) business intelligence D.) mental models E.) natural language processing

E.) natural language processing

A financial analyst for a real estate investment firm is responsible for evaluating the financing options for potential property acquisitions. The analyst receives a​ 15-page fact report for each proposed acquisition. Within that​ report, the analyst must search in multiple places for the details of the financing options. For the financial​ analyst's purposes, the report is deficient in​ __________. A.) satisfaction B.) accuracy C.) acceptability D.) timeliness E.) relevancy

E.) relevancy

One vital component of your professional behavior with regard to computing systems today is the creation of​ _________. A.) BYOD policies B.) data validation procedures C.) spyware D.) cyber sleuths E.) strong passwords

E.) strong passwords

Businesses must respond to and adopt technological changes because​ ________. A.) new technology is always better than older technology B.) customers will switch if others are using the new technologies C.) their competitors can get an advantage D.) costs may rise if new technology is not adopted E.) the new technology can affect their business strategy

E.) the new technology can affect their business strategy

To complete a​ project, a user needs to have both Windows and Linux operating systems installed on his computer. This can be accomplished through​ __________.

PC virtualization