MIS EXAM 3

What type of analysis evaluates the trade-offs with respect to making a decision on whether to purchase a new computer vs. continuing running older, less efficient computers? A. Cognitive analysis B. Process analysis C. Management analysis D. Impact analysis E. Economic analysis

A. Economic analysis

An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following high-speed, commercial wireless network technologies? A. Microwave B. 802.11 Wi-Fi C. Bluetooth D. 3G Cellular E. Broadcast Radio

A. Microwave

When displaying a webpage, such as http://www.u.arizona.edu/~wilbur, what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website? A. The "home" directory B. The "public_html" directory C. The "www" directory D. The "web" directory E. The "wilbur" directory

B. The "public+html" directory

Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? A. Best practices community B. Knowledge management cycle C. Intellectual capital community D. Community of practice E. Click-stream analysis

D. Community of Practice

What term is used to describe the ethically-questionable practice of consumers buying products online after examining them in brick-and-mortar stores? A. Non-repudiation B. P-commerce C. Semantic Web D. Hybrid Business E. Showrooming

Showrooming

As confirmed by our in-class poll, what is the most likely action an owner will take with their old computer or telephone after purchasing a new device? A. Sell it B. Store it C. Recycle it D. Discard it E. Donate it

Store it

In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? A. A field B. A form C. A record D. A list E. A deposit

C. A record **

Using an icon with characteristics that are familiar to a user, such as a shopping cart, to suggests the correct usage is known as: A. False causality B. A visible metaphor C. A constraint D. A conceptual distinction E. An affordance

visible metaphor

A feature of an object that limits possible (often incorrect) uses of a device is known as: A. An affordance B. False causality C. A visible metaphor D. A conceptual distinction E. A constraint

A constraint

Using an icon with characteristics that are familiar to a user, such as a shopping cart, to suggests the correct usage is known as: A. A visible metaphor B. False causality C. A constraint D. A conceptual distinction E. An affordance

A. A visible metaphor

Physical properties (shape, texture, color, etc.) of an object that allow someone to use an object correctly without the need for labels or instructions are known as: A. Affordances B. Constraints C. Distinctions D. Feedback E. Models

A. Affordances

What short-range wireless technology is commonly to connect smartphones with hands-free headsets for telephone calls and listening to music? A. Bluetooth B. WiMax C. Wavelength D. Spectrum E. Photon

A. Bluetooth

Which web hosting option is generally considered the most scalable and flexible, but still requires software and server technical expertise?" A. Cloud hosting vendors, such as Amazon Web Services B. Commercial hosting vendors, such as GoDaddy C. Internal hosting provided by a company itself D. Private hosting on a personal computer or home-based server E. Absolute addressing URL hosting vendors, such as IMG-based tags

A. Cloud hosting vendors, such as Amazon Web Services

A feature of an object that limits possible (often incorrect) uses of a device is known as: A. A constraint B. False causality C. A visible metaphor D. A conceptual distinction E. An affordance

A. Constraint

Which of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text? A. Converting the non-textual information makes the content more perceivable B. Converting the non-textual information makes the content more operable C. Converting the non-textual information makes the content more understandable D. Converting the non-textual information makes the content more robust E. Converting the non-textual information makes the content more confidential

A. Converting the non-textual information makes the content more perceivable

Which of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text? A. Converting the non-textual information makes the content more perceivable B. Converting the non-textual information makes the content more operable C. Converting the non-textual information makes the content more understandable D. Converting the non-textual information makes the content more robust E. Converting the non-textual information makes the content more confidential

A. Converting the non-textual information makes the content more perceivable

In the management of the Eller College of Management's website, which of the following is considered as the highest priority in the website transformation process? A. Defined audience B. Consistent design and navigation C. Enhance interactive components D. Timely and easy updates E. Usability on desktop and mobile

A. Defined Audience

In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does ".edu" define? A. Resource B. Browser C. Protocol D. Domain E. Server

A. Domain

Satellites used for data communications that appear to be stationary from a fixed location on earth are placed in what type of orbit? A. Geosynchronous orbit B. Polar orbit C. Mid-earth orbit D. Elliptical orbit E. Commercial orbit

A. Geosynchronous orbit

In the McGinn model of design, the most common category of design elements would be related to what factor in the McGinn model? A. Human Sensory B. Context C. Culture D. Group E. Individual

A. Human Sensory

In the McGinn model of design, the least common category of design elements would be related to what factor in the McGinn model? A. Individual B. Context C. Culture D. Human Sensory E. Group

A. Individual

In the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made? A. Instead of calling a place, calls to cellular telephones were associated with a person B. Calling a cellular telephone required the assistance of an operator C. A new system of telephone numbers were required to call cellular phones D. Cellular telephones could only call telephones within the local calling area E. Cellular telephones improved the sound quality that customers experiences

A. Instead of calling a place, calls to cellular telephones were associated with a person

Operating unregulated WiFi networks, clickers, Bluetooth headsets, cordless telephones, and microwave ovens using the same 2.4GHz ISM frequency range in close proximity to one another might result in what problem? A. Interference B. Attenuation C. Multi-path D. Line-of-sight E. Right-of-way

A. Interference

Business metrics that describe the performance of critical business activities are known as: A. Business continuity plans B. Residual risk assessments C. Key performance indicators D. Business intelligence analyses E. Decision trees

A. Key performance indicators

COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). Upon what information system technology is this system's design based? A. Telepresence B. Group decision support systems C. Crowdsourcing D. Knowledge management E. Spiderweb Mapping

A. Knowledge management

Which of the following issues related to wireless communication would NOT be a problem for an RFID (Radio Frequency Identification) system? A. Multi-path B. Monitoring C. Attenuation D. Interference E. Line-of-sight

A. Line of sight

In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following? A. Local Tier-3 ISPs B. Backbone Tier-1 ISPs C. Regional Tier-2 ISPs D. Location of the content provider's servers E. Protocols used for Layer-1 transmission

A. Local Tier-3 ISPs

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets? A. The message might get lost and not delivered B. The message might get changed in route C. The message might not get sent D. The message might be illegible E. The message might be in the wrong language

A. The message might get lost and not delivered

In a packet-switched data communication network, which of the following is true: A. Packets can be lost or become corrupted between the sender and receiver B. All packets from a sender follow the same path through the network to the receiver C. All packets always follow the shortest path (fewest hops) through the network D. All packets from a sender always arrive at the receiver in same order they were sent E. The path packets follow in the network can never be changed if a data link fails

A. Packets can be lost or become corrupted between the sender and receiver

In a packet-switched data communication network, which of the following is true: A. Packets can be lost or become corrupted between the sender and receiver B. All packets from a sender follow the same path through the network to the receiver C. All packets always follow the shortest path (fewest hops) through the network D. All packets from a sender always arrive at the receiver in same order they were sent E. The path packets follow in the network can never be changed if a data link fails

A. Packets can be lost or become corrupted between the sender and receiver

What technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways? A. RFID B. SCOR C. MRP-II D. Infrared E. CFAR

A. RFID

In the video case describing the use of RFID, the use of RFID was focused on improving inventory accuracy, reduce theft, and improve sales margins in what industry? A. Health care equipment B. Retail Sales of Clothing and Apparel C. Pet care and grooming services D. Electronics and technology E. Automobile parts and services

A. Retail sales of clothing and apparel

In the Thoughtful Design video case, Don Norman explained cultural perceptions in design through the use of what common, everyday item? A. Salt and pepper shakers B. Opening and closing a door C. A shopping cart D. The signs on restroom doors E. Trash and cigarette waste containers

A. Salt and peppers shakers

An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following commonly used wireless technologies? A. Satellite B. 802.11 Wi-Fi C. Bluetooth D. 3G Cellular E. Broadcast Radio

A. Satellite

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what analogy in the real world did he use to describe TCP? A. Sending information encoded with barcodes B. Sending information using radio transmitters C. Sending information using secret messages D. Sending information taped to post cards E. Sending information using the sematic web

A. Sending information taped to post cards

The University of Arizona Green Fund is an example of what type of sustainability program? A. Student engagement B. Faculty scholarship C. Campus operations D. Administrative leadership E. Facilities planning

A. Student engagement

When displaying a webpage, such as http://www.u.arizona.edu/~wilbur, what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website? A. The "public_html" directory B. The "home" directory C. The "www" directory D. The "web" directory E. The "wilbur" directory

A. The "pubic_html" directory

Applications such as "find a friend" (FourSquare), driving directions (Smartrek), roadside assistance (OnStar), and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what? A. The location of the requester B. The identity of the requester C. The time the request was made D. The age of the requester E. The number of people making requests

A. The location of the requester

As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur? A. The signal strength is lost due to attenuation B. The signal blocked by strong encryption C. The signal cannot be received due to interference D. The signal is blocked due to right-of-way restrictions E. The maximum packet hop count is exceeded

A. The signal strength is lost due to attenuation

With respect to a product's design, who forms (determines) the "mental model" of a system's user interface? A. The writers of the product's instructional manual B. The designers of the product C. The company's senior management D. The users of the product

A. The users of the product

What common function do "HTTP", "TCP" and "IP" share? A. They all define internet-based protocols B. They all are website domains C. They all are data encryption methods D. They are abbreviations for physical media E. They are common computer viruses

A. They all define internet-based protocols

Universal or accessible design should be viewed as a subset of what larger design issue? A. Usability B. Affordances C. Constraints D. Metaphors E. Distinctions

A. Usability

In the Video Case from IBM Analytics "Better Business Outcomes - This is data" video case, what are the four V's? A. Valuable, Veracity, Variety, Volume B. Veracity, Variety, Volume, Velocity C. Vast, Variety, Veracity, Velocity D. Vibrant, Variety, Veracity, Volume E. Vertical, Volume, Veracity, Velocity

A. Veracity, Variety, Volume, Velocity

In our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue? A. Website Value Proposition B. Information privacy C. Six Sigma Certification D. Spatial frequency reuse E. Information Transparency

A. Website Value Proposition

In our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue? A. Website Value Proposition B. Information privacy C. Six Sigma Certification D. Spatial frequency reuse E. Information Transparency

A. Website Value proposition

In the video case about Dr. Chiu's Smartrek application, which of the following was not an incentive used to encourage driver participation? A. Ability to find other people for carpooling B. Possibility of avoiding traffic congestion C. Ability to earn points for charity D. Ability to help the community E. Ability to earn prizes and gift

Ability to find other people for carpooling

Using the location of a device, the identity of the user, and information about the object itself, what technology offers context-aware interactions with devices? A. Smart Worlds B. Artificial Intelligence C. Autonomic Computing D. Augmented Reality E. Temporal Computing

Augmented Reality

A graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as _______________: A. A Model of Efficiency B. An Entity Relationship Diagram C. An Enterprise Resource Design D. A Throughput Analysis E. An Artificial Database Scheme

B. An Entity Relationship Diagram **

What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity? A. Classification B. Clustering C. Association D. Sequencing E. Forecasting

B. Clustering **

An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: A. Converting explicit knowledge into tacit knowledge B. Converting tacit knowledge into explicit knowledge C. Creating a community of practice D. A time-delayed response E. Dependent demand

B. Converting tactit knowledge into explicit knowledge

In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? A. Choice Phase B. Design Phase C. Functional Phase D. Intelligence Phase E. Operational Phase

B. Design Phase

A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a: A. Planning Horizon B. Digital dashboard C. Expert system D. Neural network E. Geographic information system

B. Digital Dashboard

According to our guest speaker who spoke on managing the development of Eller websites, what is the most important skill a business person working with technology should have? A. Understanding cost management B. Effective communication skills C. Ability to work under pressure D. Knowledge of content management systems E. Ability to work independently

B. Effective communication skills

With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? A. Entity Attribute B. Entity Class C. Entity Key D. Entity Model E. Entity Table

B. Entity Class

In the Thoughtful Design video case, Don Norman explained cultural perceptions in design through the use of what common, everyday item? A. Opening and closing a door B. Salt and pepper shakers C. A shopping cart D. The signs on restroom doors E. Trash and cigarette waste containers

B. Salt and pepper shakers

The terms "contextual," "relevant," and "actionable" are commonly related to what term? A. Information B. Knowledge C. Repository D. Alignment E. Relationship

B. Knowledge **

What type of problem has an optimal solution that can be reached through a single set of steps based on an algorithm? A. Strategic B. Structured C. Management D. Collaborative E. Unstructured

B. Structured

Subjective knowledge that is based an individual's experiences is known as what? A. Refined knowledge B. Tacit knowledge C. Technical knowledge D. Explicit knowledge E. Procedural knowledge

B. Tacit knowledge **

In the "Nestlé & The Digital Acceleration Team" video case, the focus of the Nestlé initiative was focused on enhancing their brands through which social media platforms? A. Youtube, Facebook, Pinterest B. Twitter, Youtube, Facebook C. Instagram, WhatsApp, Tumblr D. Pinterest, Google+, Linkedin E. Facebook, Pinterest, Tumblr

B. Twitter, youtube, Facebook

Universal or accessible design should be viewed as a subset of what larger design issue? A. Affordances B. Usability C. Constraints D. Metaphors E. Distinctions

B. Usability

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? A. Neural network B. Click stream C. Data cube D. Executive dashboard E. Decision support system

C. Data cube **

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? A. Batch B. Drill-down C. Exception D. Ad hoc E. Annual

C. Exception

The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process? A. Transaction processing system B. Operational CRM C. Knowledge management cycle D. Economic globalization E. Just-in-time Inventory Management

C. Knowledge management cycle

In the "Mesa, Arizona PD - Smarter Policing with IBM i2 COPLINK leads to a safer Mesa" Video Case, information that used to take police days, weeks, or months to access can now be accessed how fast? A. Milliseconds B. Seconds C. Minutes D. Hours E. Days, Weeks, or Months

C. Minutes

What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)? A. Simplification B. Variation C. Context D. Projection E. Function

C. Projection

When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item relative to the total number of rows? A. Projection B. Visualization C. Support D. Metadata E. Induction

C. Support

Assume you need to put a sign that says "PUSH" on a door handle to explain the correct way to operate the door. The "PUSH" sign helps a user understand what aspect of usability? A. The sign explains a perceptible affordance B. The sign explains a correct rejection C. The sign explains a false affordance D. The sign explains a hidden affordance E. The sign explains a consistent affordance

C. This sign explains false affordance

In a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described using what database term? A. Attribute B. Entity Class C. Diagram D. Relationship E. Constraint

Constraint

Which of the following is not a benefit that big data analysis can offer over small volume human coded data? A. Big data analysis can provide a composite view of complex environments B. Big data analysis is not prone to human biases C. Big data analysis can handle very large datasets D. Big data analysis is less messy and noisy in terms of data cleanliness E. Big data analysis is often faster than assembling a vast team of human experts

D. Big Data analysis is less messy and noisy in terms of data cleanliness

Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic? A. Telemedicine B. Crowdsourcing C. Click-stream analysis D. Data mining E. Project management

D. Data mining

What technology was developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? A. Data Mining B. Communities of practice C. Executive Dashboard D. Group Decision Support Systems E. Crowdsourcing

D. Group Decision Support Systems

In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess? A. It is an entity class B. It solves a structured problem C. It is always displayed visually D. It is actionable E. It is consistent

D. It is actionable

The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature? A. Analytical CRM B. Reintermiediation C. Disintermediation D. Parallel Discussions E. Six Sigma

D. Parallel Discussions

In the "ThinkTank 2.0 Demo Video" Video Case, what fundamentally drove the accelerated capture of Brainstorming ideas as compared to traditional Brainstorming methodologies? A. Participants entered their ideas by typing them B. Participants entered their ideas by speaking into voice recognition software on their mobile phones C. Participants entered ideas by texting them in D. Participants entered their ideas simultaneously, in parallel with each other E. Participants entered their ideas using Facebook

D. Partipants entered their ideas simultaneously, in parallel with each other

What technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways? A. SCOR B. MRP-II C. Infrared D. RFID E. CFAR

D. RFID

With respect to a product's design, who forms (determines) the "mental model" of a system's user interface? A. The designers of the product B. The company's senior management C. The writers of the product's instructional manual D. The users of the product E. The government regulators overseeing the industry

D. The users of the product

A feature of an object that limits possible (often incorrect) uses of a device is known as: A. False causality B. A visible metaphor C. A conceptual distinction D. An affordance E. A constraint

E. A constraint

Which of the following would motivate businesses to create accessible eCommerce websites for their customers? A. The website is likely easier for all users to navigate B. Usable designs are often better designs C. To capitalize on a larger base of potential customers D. To comply with ADA and Section 508 of the Rehabilitation Act E. All (A-D) of the above

E. All of the above

When you are managing your marketing with Databases, all of the following except what are kept in the database records? A. Web behavior and Cookies B. Promotion Responses C. Transactions and Purchases D. Customer Communications vie Fax, Phone or Mail E. All of these are kept in the database

E. All of these are kept in the database

The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? A. Disseminate B. Publish C. Refine D. Store E. Create

E. Create

In the management of the Eller College of Management's website, which of the following is considered as the highest priority in the website transformation process? A. Consistent design and navigation B. Enhance interactive components C. Timely and easy updates D. Usability on desktop and mobile E. Defined audience

E. Defined audience

In the "Don Norman: Thoughtful Design" Video Case, what did he say was the most important part / thing to take into account when creating a good and thoughtful design? A. Simplicity B. Flexibility C. How will it works D. How the designer thinks it should work E. How the user thinks it should work

E. How the user thinks it should work

In the McGinn model of design, the least common category of design elements would be related to what factor in the McGinn model? A. Context B. Culture C. Human Sensory D. Group E. Individual

E. Individual

Within the realm of management information systems and health, what is one way to obtain better decisions? A. Make the same decisions for both the population and patient level B. Use proprietary legacy systems C. Start with claims and financial data and then focus on clinical diagnostics D. Ignore actionable data E. Leverage organizational knowledge

E. Leverage organizational knowledge

According to our guest speaker who spoke on managing the development of Eller websites, what is the most important skill a business person working with technology should have? A. Ability to work under pressure B. Understanding cost management C. Effective communication skills D. Knowledge of content management systems E. Ability to work independently

Effective communication skills

What category of location-based services would best describe products such as "location- based gaming", "social networking," and "find a friend"? A. Social Networking B. Mobile Resource Management C. Information Services D. Personal Security E. Entertainment

Entertainment

From a user's perspective, perceived affordances would include actual perceptible design affordances and what other category of perceptual affordances? A. Accessible affordances B. Correct rejection of design characteristics that are not affordances C. Hidden design affordances D. Design mitigation affordances E. False or fake design affordances

False or fake design affordances

In the Avnet Tech Trends video case, shutting off personal computer at night is an excellent example of what order of environmental sustainability? A. Zero order social and behavioral contracts B. First order issues related to existence C. Second order issues related to application substitution D. Third order issues related to socio-economic structural changes E. Obsolescence- and disposal- related forth order issues

First order issues related to existence

What term is used to describe the information collected describing the action (i.e., location, time, place, etc.) as opposed to the data itself? A. Packets B. Hashtagging C. Entities D. Metadata E. Accommodations

Metadata

When printing a document, which of the following strategies would result in the most significant energy savings? A. Adding an energy meter to a printer B. Using wireless communication to increase data transmission speed C. Printing a document in monochrome (black and white) D. Printing a document with smaller fonts E. Printing a document on both sides of the paper (duplex printing)

Printing a document on both sides of the paper (duplex printing)

What IOT technology discussed in class could be used to identify shoppers and allow products to "introduce" (recommend) themselves to a shopper? A. Geotagging B. RFID Tags C. Product Metadata D. Crowdsourcing E. Folksonomies

RFID Tags

Which of the information layers in the Internet of Things model focuses on the communication networks that connect the sensors that actually collect the data? A. Processing Layer B. Generation Layer C. Transmission Layer D. Application Layer E. Metadata Layer

Tranmission Layer

The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)? A. Increased Security B. Cost reduction C. Value Generation D. Meeting legal requirements E. Increasing customer satisfaction

Value Generation

The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic? A. Variety (integrating data from multiples sources) B. Vagueness (using data without a clear definition) C. Valuation (using data that has significant economic value) D. Visual (using data that can be displayed graphically) E. Vertical (using data related only to one market)

a. Variety (integrating data from multiple sources

Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem? A. Data isolation B. Data compression C. Data devaluation D. Data validation E. Data inconsistency

b. Data inconsistency