MIS Quiz 1

What is the estimated growth rate for information systems managers' jobs through 2020?

15%

The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as:

Big Data

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its:

Culture

To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

Customer intimacy

All of the following can be considered managerial responsibilities except:

Designing new information system

The six important business objectives of information system investment include all of the following except:

Employee Morale

Which of the following would not be considered part of the implementation phase of problem solving?

Evaluating a selection of software packages for implementing a new business process.

All of the following are examples of environmental actors in an information system except:

Feedback

Assume you work for a package delivery service in a major metropolitan area and that the business has been losing customers for several years. You have been asked to find a solution to this problem. What is the correct way to proceed?

Identifying the problem, design alternative solutions, choose the best solution, and then implement the solution

Verizon's implementation of a web-based digital dashboard to provide managers with real-time information, such as customer complaints, is an example of:

Improved Decision Making

The three activities in an information system that produce the information organizations use to control operations are:

Input, Processing, and output

Which of the following fields deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?

Management Information Systems

The average number of baseball tickets sold at a particular price is an example of:

Meaningful Information

In 2015, what percent of Internet users will access the web through mobile devices?

More than 60%

Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following?

Operational Efficiency

The six important business objectives of information system investment include

Operational excellence; new products, services, and business models; customer and supplier intimacy; improved decision making; competitive advantage; and survival.

Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the:

Organization Dimension

Which are the three major dimensions of business problem solving?

Organization dimensions, people dimensions, and technology dimensions.

Consider an information system in a moving company that analyzes travel patterns and decides which routes are the most efficient for every van. The need for employees to follow procedures to update this system with arrival and departure times would be considered a(n) ________ dimension of the system.

Organizational

Poor business processes are an example of the ________ dimension of business problems.

Organizational

Legal compliance is an example of the ________ dimension of business problems.

People

You are a new manager at a plumbing supply manufacturer where there are an unusually high number of returns for a new aerator used in the production of high-end faucets. In examining the problem you determine that the primary cause is the improperly designed die cast for the aerator. Which dimension of a business problem does this reflect?

People

Converting raw data into a more meaningful form is called:

Processing

Perhaps the most frequent error in problem solving is:

Rushing to judgement about the nature of a problem

Financial managers work directly with ________ to ensure investments in information systems help achieve corporate goals.

Senior Managers

________ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

Software

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?

Survival

Which business objective were competitors seeking when they rushed to provide ATMs as well after Citibank introduced the first ATMs in New York?

Survival

Inadequate database capacity is an example of the ________ dimension of business problems.

Technology

________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

The World Wide Web

Journalist Thomas Friedman's description of the world as "flat" refers to:

The flattening of economic and cultural advantages of developed countries

Which of the following is a global network that uses universal standards to connect millions of different networks around the world?

The internet

Data management technology consists of:

The software governing the organization of data on physical storage media.

As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?

The specification of procedures for identifying packages with sender and recipient information.

Telepresence is an example of which of the following?

Virtual Meeting

Output:

transfers processed information to the people who will use it or to the activities for which it will be used.