MKT Emp Train Chpt 4

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_____ refers to practicing a task continuously without breaks.

Massed practice

_____ refers to individual control over one's thinking.

Metacognition

In the context of expectancy theory, ensuring that trainees are confident in their ability to learn helps to promote instrumentality beliefs.

false

Learners with a high performance orientation will direct greater attention to learning for the sake of learning.

false

The stimulus generalization approach emphasizes near transfer of training.

false

In the context of expectancy theory, the belief that performing a given action is associated with a particular outcome is called _____.

instrumentality

"Not micromanaging trainees working in groups after the group demonstrates it can remain on task" is an example of _____, in the context of reinforcement theory.

negative reinforcement

The working storage and semantic encoding processes both relate to short-term memory.

true

Which of the following examples best reflects an attitude as a learning outcome?

value work-life balance

Which of the following statements is true?

For training to be effective, both learning and transfer are needed

Making a hamburger at a fast-food restaurant is an example of a closed skill.

true

Which of the following is a disadvantage of communities of practice (COPs)?

Participation is often voluntary, so some employees may not share their knowledge unless the organizational culture supports participation.

_____ refers to the learner's involvement with the training material and assessing their progress toward learning.

Self-regulation

Which of the following statements is true of closed skills?

They refer to skills that are to be identically produced by the trainee on the job.

Which of the following strategies is not appropriate for supporting the transfer of closed skills?

encouraging on-the-job experimentation

"Not allowing trainees to take an extra break because they were disruptive" is an example of _____, in the context of reinforcement theory.

extinction

Divergers use concrete experience and active experimentation. They are good at implementing decisions, carrying out plans, and getting involved in new experiences.

false

Giving a sales presentation is an example of an open skill.

false

Identical elements are maximized when the learning environment matches the trainee as closely as possible.

false

In error management training, trainees are instructed that errors hamper learning and should largely be avoided.

false

Which of the following strategies is least appropriate for supporting the transfer of open skills?

providing detailed checklists for trainees to follow

Which of the following is an example of the internal conditions necessary for learning?

recall of training content

Behavior modeling is a training method that is primarily based on _____.

social learning theory

In the context of expectancy theory, explaining to trainees that they will receive valued rewards if they perform well helps to promote instrumentality beliefs.

true

It is best to include a combination of examples and practice, rather than all practice.

true


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