MNGT 3100 ch. 9

This law requires men and women be paid the same amount of money for doing the same kinds of work

Equal Pay Act

_____ ______ planning is the forecasting of HR needs and the projected matching of individuals with expected vacancies.

Human Resource

A ____ ______ is a summary of the specific tasks, duties, and responsibilities

Job description

A _____ ______ outlines the knowledge, skills, education, physical abilities, and other characteristics needed to perform the job

Job specification

This law protects workers from a variety of hazards, including exposure to toxic chemicals, excessive noise levels, mechanical designers, and unsanitary working conditions

Occupational Safety and Health Act

In this type of interview, the candidate meets with several interviewers who take turns asking questions.

Panel interview

_______ is defined as performing activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied

Recruiting

If a store manager only hires shift supervisors who have four year college degrees, even though experienced cashiers without a four year degree can be excellent supervisors, ______ may be occurring.

discrimination

Sexual Harassment is considered _______

discrimination

Managers can use ____ _____ as a valuable HRM tool, regardless of whether the employee leaves voluntarily or is forced out

exit interviews

With the __________ _________ , the organization and the individual attempt to match the needs, interests, and values that they offer each other.

matching model

A _______ ______ is an in-house training and education facility that offers broad-based learning opportunities.

corporate university

means teaching people broader skills that not only are useful in their present jobs but also prepare them for greater responsibilities in future jobs.

development

may include cognitive ability tests, physical ability tests, personality inventories, and other assessments

employment tests

In the _____ _____, a manager gives an employee the same rating on all dimensions, even if his or her performance is good on some dimensions and poor on others

halo effect

Managers around the world often cite _____ _______ as the top factor in maintaining competitive success

human capital

the economic value of the combined knowledge, experience, skills, and capabilities of employees

human capital

In _____-based pay, compensation is linked to the specific tasks and employee performance

job

refers to the process of determining the value or worth of jobs within an organization through an examination of job content

job evaluation

In this type of interview, the interviewer asks broad, open-ended questions and permits the applicant to talk freely.

nondirective interview

The most common type of training is ___ _____ _____ ______, where an experienced employee is asked to train a new employee.

on-the-job training (OJT)

refers to observing and assessing employee performance, recording the assessment, and providing feedback to the employee

performance appraisal

In ____-based pay systems, employees with higher skill levels receive higher pay than those with lower skill levels.

skill

means learning informally from others by using social media tools

social learning

occurs when a rater places an employee into a class or category based on one or a few traits or characteristics

stereotyping

Sometimes recruiting is referred to as ______ _____

talent acquisition

typically used to refer to teaching people how to perform tasks related to their present jobs

training

Know Strategic Human ResourceManagement chart (slide 6)

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Study Major Federal Laws Related to Human Resource Management chart (slide 13)

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What are the top three factors for maintaining competitive success?

1. human capital 2. customer relationships 3. product and service innovation

uses multiple raters, including self-rating, as a way to increase awareness of strengths and weaknesses and guide employee development

360-degree feedback

refers to all monetary payments and all goods or commodities used in lieu of money to reward employees

compensation

Similar to a product brand, except that its aim is to make the organization seem like a highly desirable place to work

Employer brand

The _____ _______ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

application form

_______ ______ requires that an employer take positive steps to guarantee equal employment opportunities for people within protected groups.

Affirmative action

This innovative HR practice focuses managers on an applicant's job skills and performance rather than educational credentials, appearance, or prior experience

Blind hiring

This law prohibits discrimination on the basis of race, religion, color, sex, or national origin

Civil Rights Act, Title VII

_______ occurs when hiring and promotion decisions are made based on criteria that are not job relevant.

Discrimination

An _______ is an arrangement whereby an intern exchanges free or low-cost labor for the opportunity to explore whether a particular career is appealing or to gain valuable work experience in a particular field.

Internship

______ ______ is a systematic process of gathering and interpreting information about essential duties, tasks, and responsibilities and context of a job.

Job Analysis

____ _____ ______ means tying at least part of compensation to employee effort and performance

Pay-for-performance

______ ______ ______ give applicants all pertinent and realistic information about the job and the organization.

Realistic job previews (RJPs)

In the ______ process, employers assess applicants' characteristics in an attempt to determine the "fit" between the job and applicant characteristics

Selection

Employees are viewed as _____

assets

The _______ _____ ______ _____ method helps overcome errors

behaviorally anchored rating scale (BARS)

This type of interview uses a set of standardized questions that are asked of every applicant so comparisons can easily be made

Structured interview

_____ management has emerged as a central topic of concern not only for human resource managers but for all managers

Talent

_____ and _____ _____ show what other organizations pay incumbents in selected jobs

Wage and salary surveys