mngt ch 5 cengage
The CEO of a company has noticed that a ________ may be in effect, since although equal numbers of women and men are hired, only a small proportion of senior managers are women.
glass ceiling (The pervasive phenomenon of underrepresentation of women in upper management, It is thought to arise from subtle institutional and cultural biases that disproportionately impede women from reaching the highest positions in organizations.)
Which entity relies upon consumer protection legislation as a tool of influence? Which entity relies upon environmental protection legislation as a tool of influence? busi or govt
government
The Accommodative approach is higher or lower than the Defensive approach in degree of social responsibility.
higher
Businesses rely upon __________ committees to solicit and distribute money to the campaigns of the political candidates who are most likely to work in the firm's best interests.
political action
what is a lobbyist
A lobbyist is a person who formally represents the interests and views of an organization or group of organizations to government bodies or representatives.
An organization's culture often begins with the company's what?
founder
Disney invested approximately $4 billion to construct a Disney theme park and resort near Shanghai, China. What considerations were important to Disney in choosing its approach to international business? Check all that apply. No need to adapt products to local preferences Access to foreign markets Control Transportation expense to move product between markets
Access to foreign markets Control
Meet legal and ethical obligations and do more on a case by case basis.
Accommodative
what's the cultural orientation for: high premium on material possessions and money
Aggressive goal behavior
Which of the following has contributed to the increased diversity in the labor force? Changing demographics The minimum wage Age discrimination
Changing demographics
direct investment has what advantage
Control
Which of the following statements about culture are true? Check all that apply. Cultural problems can arise when two companies with different cultures merge. A major way to shape culture is by bringing outsiders into important leadership positions. Simple changes like staging new ceremonies and adopting new slogans cannot alter culture. Only those who supervise others need to understand organizational culture.
Cultural problems can arise when two companies with different cultures merge. A major way to shape culture is by bringing outsiders into important leadership positions.
________ is the set of values, beliefs, behaviors, customs, and attitudes that define what the organization stands for, how it works, and what it values. Slogans are one way to communicate this.
Culture
Do only what is legally required
Defensive approach
categorize that situation in terms of the area of ethical concern for managers it represents: 1) treatment of employees by the organization, 2) treatment of the organization by the employees, and 3) treatment of other agents by the employees and/or the organization - Nina waits tables, and a large part of her earnings comes from tips, which depend on how large the bill is. She falsely tells customers who order less expensive dishes that the kitchen is sold out of those items so that they are limited to more expensive choices.Employee's or Organization's Treatment of Others - When government inspectors show up at his plant, Jackson takes them to an expensive restaurant for lunch and gives them tickets to sold-out sports events.
Employee's or Organization's Treatment of Others
Access to foreign markets // No need to adapt products to local preferences // Low capital investment needed // advantages to which busi appraoch
Import/Export
what's the cultural orientation for: The cultural belief that a person comes before the group
IndividualismA
Which of the following are elected by shareholders to represent their interests? Owners Employees Members of the board of directors Regulators
Members of the board of directors
______________ refers to the myriad differences among people. These differences pose challenges, since a single approach does not work equally well for all employees, customers, and other stakeholders, but they also present opportunities for organizations that are adept in a multicultural environment. Ethnicity is one of the differences covered by the term.
Multiculturalism
categorize that situation in terms of the area of ethical concern for managers it represents: 1) treatment of employees by the organization, 2) treatment of the organization by the employees, and 3) treatment of other agents by the employees and/or the organization - At Zappos, managers are committed to making workers happy. - Although the company is highly profitable, the CEO refuses to offer employees more than bare-bones health insurance.
Organization's Treatment of Employees
what's the cultural orientation for: Respect for the right of someone to hold power
Power respect
Seek opportunities to contribute to society.
Proactive
Corporate leaders may face a variety of ethical dilemmas. Which ethical concern is addressed by the Sarbanes-Oxley Act?
The accuracy of corporate financial disclosures
what's the cultural orientation for: An affinity for change and new opportunities
Uncertainty acceptance
Choosing a new CEO from outside the firm tends to signal _________ in culture.
a change
Which entity relies upon political action committees as a tool of influence? Which entity relies upon lobbying as a tool of influence?busi or govt?
business
what's the competitive force? Corporate jet purchases are made by a small number of affluent individuals with many transportation options. // Walmart makes large purchases from suppliers to stock inventory for its customers. // Lowe's Home Improvement sells to its customers about 50% of the spray paint Rust-Oleum manufactures.
buyers // The example points to the power of buyers. Buyers have more power when they are scarce and when their purchasing power is strong.
"Is it consistent with responsibility to care?" greatest concern is what
caring
For each action, indicate the environmental threat that action was intended to mitigate. Facebook acquired Instagram. AT&T, a cable provider, merged with DirecTV, a satellite provider. Facebook is funding the development of infrastructure that will provide Internet access in developing countries.com
competitors / substitutes / suppliers
what's the competitive force? Teledoc Health now offers 24/7 online medical appointments that are covered by insurance // There are thousands of brands of craft beer. // A Starbucks opened around the corner from the local coffee shop. // Verizon claims to have the largest and most reliable mobile network in the country. // Firms can sign long-term contracts to stabilize prices for orders over time.
competitors // The example refers to a direct source of competitive rivalry in the industry.
what's the competitive force? New app providers come into the market every day. // German airline Lufthansa acquired Air Berlin.PepsiCo monitors shopper data on sales of non-carbonated beverages.
competitors // The example suggests that this industry has a high number of competitors, making competitive rivalry a threat.
Can we expect for deadlines to be respected? Can we expect for deadlines to be respected? Plan Organize Lead Control
control
Vacasa is a vacation rental and property management company headquartered in Portland, Oregon, that has a network of over 25,000 properties across the United States, from New Hampshire to Hawai'i. What level of international activity best describes Vacasa?
domestic
Culture is thought to play a major part in organizational which: effectiveness/efficiency
effectiveness
Renewable energy sources account for 21% of Walmart's electricity worldwide. is this social welfare or environment responsibility?
environment
Though Hatteras Hammocks still manufactures its hammocks by hand in North Carolina, it sells the hammocks online to buyers worldwide. What international business strategy is Hatteras Hammocks using?
exporting
Access to materials and technology // Shared ownership / advantages to which busi appraoch
joint venture
In a disagreement about what is right and what is wrong, if your greatest concern is what, you want to know,"Is it consistent with what is fair?"
justice
What will most motivate employees of different cultural backgrounds? Plan Organize Lead Control
lead
Kirin Brewery, Japan's largest producer of beer, allows the Eagle Brewery in England to manufacture beer to Kirin's specifications and market the beer as Kirin Beer. Kirin Brewery earns a royalty on the beer sold in England. Which approach to international business is Kirin Brewery using?
licensing
A group of managers are addressing ____________ when they decide to grapple with the challenges and opportunities that arise from the various differences among people in the organization's internal and external environments.
multiculturalism
Monsanto, a division of Bayer, is a chemical and biotechnology company that provides seeds, fertilizers, and herbicides to farmers around the world. The company is based in St. Louis, Missouri, but has administrative and sales offices, manufacturing plants, seed production facilities, and research centers around the world. What level of international activity best describes Monsanto?
multinational (This type of business has a worldwide marketplace from which it buys raw materials and where it manufacturers its products, and to which it subsequently sells its products. Though Monsanto works and sells in multiple countries, its home base is in a single country. Therefore, it does not meet the definition of a global business.)
what's the competitive force? Website services such as Wix allow users to easily create professional-looking websites for free. // In 2015 and 2016, respectively, Amazon Handmade and Facebook Marketplace were launched as places where individuals could find buyers for one-of-a-kind items. // The vast size of the population in India and the anticipated increase in smartphone adoption makes it an attractive target for additional smartphone providers.
new entrants // The example suggests the barriers to entry are minimal compared to the market attractiveness, which makes the threat of new entrants more likely
How much authority and span of control should we give our local managers in each country facility? What benefits should we offer expatriates? Plan Organize Lead Control
organize
Plan Organize Lead Control Should we invest in our own manufacturing facility in an emerging market? How strong is the infrastructure in our prospective markets? Should we enter an emerging market?
plan
In a disagreement about what is right and what is wrong, if your greatest concern is what, you want to know,"Does it respect the rights of those involved?"
rights
Making microloans to support the growth of small businesses //. Women account for almost 28% of Walmart's corporate officers, about double the average for Fortune 500 companies. are these social welfare or environment responsibility?
social welfare
what's the competitive force? PepsiCo monitors shopper data on sales of non-carbonated beverages // The local electric company is the only source of electricity in the community.
substitutes
what's the competitive force? Aardvark is the only commercial supplier of paper straws. // The local electric company is the only source of electricity in the community. // Media companies CBS and Viacom merged.
suppliers / The example emphasizes the limited the number of suppliers in the industry. The fewer supply options are available, the higher the power of the suppliers.
In a disagreement about what is right and what is wrong, if your greatest concern is what, you want to know, "Does it optimize the best for all?"
utility
what are the 5 competitive forces?
the threat of new entrants, competitive rivalry, the threat of substitute products, the power of buyers, and the power of suppliers.
Mainstreet Collection imports goods manufactured elsewhere for wholesale to U.S.-based retailers. Which of the following are either advantages or disadvantages that Mainstreet Collection experiences with this business model? Check all that apply. Control Transportation expense to move product between markets Access to foreign markets Capitalize on lower labor costs
transportation expense to move product between markets // Capitalize on lower labor costs Mainstreet Collection imports goods from a country with lower labor costs, thereby allowing it to either sell its goods at lower prices or increased profits, or both. However, importing involves paying more for the transportation of goods and paying taxes and tariffs when the goods across international borders.
categorize that situation in terms of the area of ethical concern for managers it represents: 1) treatment of employees by the organization, 2) treatment of the organization by the employees, and 3) treatment of other agents by the employees and/or the organization - In companies that strive to be first to market with new technology, the risk that employees may divulge trade secrets is great. - Ever since Shelley started working remotely, she spends more of the workday playing video games than doing her job.
Employee's Treatment of Organization
Do as little as possible to solve social or environmental problems.
Obstructionist approach
