Module 5

Select all of the true statements about attitudes Attitudes can range from positive to negative Attitudes represent evaluations, feelings, or opinions about people, places, and objects Attitudes are abstract ideals that guide your behavior across all situations Attitudes are important to study because they impact behavior

Attitudes can range from positive to negative Attitudes represent evaluations, feelings, or opinions about people, places, and objects Attitudes are important to study because they impact behavior

_________________ work behavior harms other employees, the organization, and the organization's stakeholders Citizenship Counterproductive Dissonant

Counterproductive

If I have low levels of job satisfaction, which of the following attitudinal outcomes might result? (Select all that apply) I may be less involved in my job I may start to think about quitting my job I may experience more stress I may be less motivated to perform I may engage in more organizational citizenship behaviors I may increase my job involvement

I may be less involved in my job I may be less motivated to perform I may engage in more organizational citizenship behaviors ?????????

Which of the following represent components of attitudes? (Select all that apply) reflective cognitive behavioral affective

cognitive behavioral affective

When someone experiences psychological discomfort because they simultaneously hold two or more conflicting cognitions, they are experiencing cognitive dissonance employee engagement job satisfaction

cognitive dissonance

The psychological process that arouses interest in doing something and that guides and directs human behavior is called motivation dissonance satisfaction

motivation

Job satisfaction is related to which of the following behaviors? (Select all that apply) organizational citizenship stress counterproductive work behavior job performance turnover withdrawal cognitions

organizational citizenship counterproductive work behavior job performance turnover

If I believe my organization greatly values my contributions and genuinely cares about my well-being, then I have a high degree of job involvement job satisfaction cognitive dissonance perceived organizational support

perceived organizational support

Job involvement is the extent to which an individual is personally involved with his or her work role the extent to which an individual performs helpful, discretionary behaviors at work the extent to which an individual likes his or her job

the extent to which an individual is personally involved with his or her work role

Select all of the true statements regarding organizational citizenship behaviors they are harmful to other employees they are discretionary they are not directly recognized by the formal reward system

they are discretionary they are not directly recognized by the formal reward system

When individuals leave the organization permanently, they are engaging in organizational involvement citizenship turnover

turnover

The abstract ideals that guide thinking and behavior across all situations are known as values commitments attitudes

values