module 5

The 2nd step of BPM involves the use of flow-charts and other tools to examine decision points and inputs. This step is called

process modeling

Decision making management information systems became necessary because ___ Multiple choice question. labor costs made outsourcing more efficient managers should be focused on employee welfare rather than decision making. managers need to be aware of the legal ramifications of their choices. the amount of information available far exceeds any manager's ability to take advantage of this increased information.

the amount of information available far exceeds any manager's ability to take advantage of this increased information.

Place the 5 steps of business process management (BPM) in order with the first step at the top. Position 1 of 5 Examining the design of the process correct toggle button unavailable Examining the design of the process

1. examining the design of the process 2. modeling the process 3. running the process 4. monitoring the process 5. initiating process improvements

The project management (PM) process has 4 phases. Place the phases in order with the first phase at the top.

1. initiation phase 2. the planning phase 3. the executing phase 4. the closure phase

Assisting managers by examining large quantities of data and parsing it into usable information is what makes data __ software so valuable in today's business world.

Analytics

The technology and processes used to gain intelligent, usable information from applicable databases across the Internet is referred to as ___ . Multiple choice question. Customer relationship management (CRM) Big data analytics Project management software Inventory management

Big data analytics

The use of machinery to assist in employee management began during the late 19th century when time clocks with punch __ were developed to track employee work hours.

Cards

Which business management system is focused on helping managers to maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying?

Customer Relationship Management (CRM) System

Select three common features of modern data visualization tools that accompany most business intelligence (BI) systems. Multiple select question. Dashboard presentation Project management tools Search capabilities Scroll-over features

Dashboard presentation Search capabilities Scroll-over features

Select three categories of HR management systems.

Employee benefits administration software Compensation management software Employee evaluation software

The third step in business process management provides managers with real-time (executable) decision making as well as the ability to play the "what-if" game by changing input variables (abstract) decision making. This is called the process __ step.

Execution

Sara, an executive with McMurtry Management, has decided that her organization needs to update its business management system. What three questions should she consider prior to choosing a system? Multiple select question. How will the new system interact with existing systems? Where will the new system be housed? Is the change worth the expense and impact on employee morale? Should the new system include a predictive information system

How will the new system interact with existing systems? Where will the new system be housed? Is the change worth the expense and impact on employee morale?

Today's employees expect to be able to go online and see a record of their compensation and make adjustments such as their tax withholding. Twenty years ago they would have planned to meet with their human resources department representative to make such changes. This is one example of how expectations change as advancements in business __ systems occur. Multiple choice question. Management Virtual Protocol Security

Management

When implementing a new business management system, which option provides managers with the greatest degree of control?

On-Premises Option

Jira and GanttPro are examples of what kind of software?

Project management (PM) system software

Select three popular inventory management systems.

SAP Material Management (SAP MM) Oracle NetSuite QuickBooks Enterprise

When implementing a new business management system, which option provides managers with lowest initial start-up expenses.

Software-as-a-Service (SaaS) Option

Because sales are such a fundamental element of most businesses, all enterprise resource planning (ERP) systems include an integrated _______ relationship management

customer

To maximize a sale force's efficiency and effectiveness, managers use _______ relationship management systems.

customer

Nearly all BI software platforms have a(n) ___, that displays an overview of the data that is presented.

dashboard presentation

The 3 main components of a business management system include a decision-making information system, a predictive information system, and a ___.

database management system

Integrating database management systems (DBMS) with predictive analytics, to give managers a recommended course of action is the focus of ___

decision making management information systems

The first step in business process management examines business activities and breaks them down into their individual components. This is called the process ____ step

design

The 3rd step in business process management provides managers the ability to play the "what-if" game by changing input variables (abstract) decision making. This is the ___ step

process execution

In the fourth step of business process management, managers track the individual components of the process as well as the process as a whole so that the performance of the engine can be measured. This is called the process __ step.

Monitoring

In the early 20th century, Henry __ developed a horizontal bar chart that could be used to visualize a project schedule. Today, his chart is the most widely used tool in project management

Grantt

Jim, an HR director, does not want to change business management systems, even though it brings several advantages and falls within his department budget. What are two reasons why Jim might not want to make the change? Multiple select question. Jim believes the change will create employee stress as they are required to adapt to a new system. Jim does not believe in the usefulness of predictive information systems. The new system uses a database management system (DBMS), and Jim does not like databases. Jim believes changing to the new system will cause a decrease in productivity, at least in the short-term.

Jim believes the change will create employee stress as they are required to adapt to a new system. Jim believes changing to the new system will cause a decrease in productivity, at least in the short-term.