Module 6 Review Questions: Group Performance

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Workflow grouping creates groups that are efficient and save costs.

False

In serial socialization, new members must learn by themselves how to handle a new role.

False, experienced members teach new members

Functional grouping means that groups are formed around shared workflows.

False, functional groups are grouped by tasks

Equity theory requires that outcomes or inputs be equal for equity to exist.

False, it does not require that outcomes or inputs be equal

A power imbalance between a role sender and a role occupant is likely to enhance communication.

False, it impedes communication

Adherence to pivotal norms isn't required for interpersonal relations to persist and work to be performed without major interruption.

False, it is an absolute requirement

In the final stage of group development, maturity, group productivity is undermined by uncertainty and anxiety.

False, members fulfill their roles and work toward attaining group goals

In communication, the medium is the originator of the message.

False, the medium is the carrier of the message

Cooperative group rewards are distributed equitably among the members of a group.

False, they are distributed equally

People who are reciprocally interdependent are less tightly interconnected than are individuals who are interconnected by either pooled or sequential interdependence.

False, they are more tightly interconnected

Pooled interdependence occurs when people draw resources from a shared source and have additional direct contact on a regular basis.

False, they draw resources from a shared source but have little else in common

In collective socialization, recipients go through individualized socialization experiences.

False, they go through the socialization process together

A faultline occurs in a group when multiple dimensions of diversity converge and create a strong set of sub-groups that threaten to break apart and go their own way.

True

A group is a collection of two or more people who interact with one another in a way such that each person influences and is influenced by the others.

True

A large body of research indicates that groups of individuals working together are sometimes less productive than the same number of people working alone.

True

A role characterized as a loose-cannon prototype is one in which emergent elements greatly outnumber the few established elements.

True

A role occupant may experience person-role conflict and have ideas about how the role should be performed that conflict with demands made by other role senders.

True

A role set consists of a collection of people who interact with a role occupant and serve as the source of the norms that influence that person's behaviors.

True

An effective group is able to satisfy immediate demands for performance and member satisfaction, while making provisions for long-term survival learning, and adaptation.

True

Behavioral masking in a group increases the likelihood of social loafing by its members.

True

Conformity occurs when role occupants choose to accept both pivotal and peripheral norms, and is marked by a tendency to try to fit in with others in a loyal but uncreative way.

True

Decentralization increases the productivity of groups performing complex tasks and also increases member satisfaction and perceptions of group potency.

True

Established task elements are the formally prescribed parts of a role that arise because the role occupant is expected to perform a particular job.

True

Functional diversity means that each member of the team differs in terms of their educational background or area of task expertise.

True

Group synergy occurs when the productivity of a group exceeds potential individual contributions.

True

In a conjunctive task, the group's level of performance depends on the resources that the least able group member brings to the task.

True

In an additive task, the sum of the individual team members' contributions equals the team's performance.

True

Jargon maximizes information exchange with a minimum of time and symbols by taking advantage of the shared training and experience of its users.

True

Norms are the expectations that make up roles and give shape to interpersonal relations.

True

Procedural justice means that the methods and procedures used to arrive at decisions that affect the employee negatively are seen as fair.

True

Process loss can result from social loafing, the choice by some members of a group to take advantage of others by decreasing their own contributions to group productivity.

True

Production blocking occurs when people get in each other's way as they try to perform a group task.

True

Role custodianship means that role holders do not question the status quo but instead conform to it.

True

Sequential interdependence is a chain of one-way interactions in which people depend on those individuals who precede them in the chain but are independent of those who follow them.

True

Socialization is the procedure through which people acquire the social knowledge and skills necessary to correctly assume new roles in a group or an organization.

True

Task interdependence refers to the degree to which team members interact cooperatively and work interactively to complete tasks.

True

Teams are a special type of group that possess some degree of skill differentiation, authority differentiation, and temporal stability.

True

The negative difference between what a group actually produces and what it might theoretically produce constitutes process loss.

True

To promote innovation, an organization is better served by a strategy that provides a unique and individualized socialization program for each recipient.

True

When a task is simple and communication networks are centralized, a group's speed and accuracy are both higher.

True


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