MRTS 2342 Management II Final Study Guide
False
400 series stainless steel is of a higher grade than 300 series. (true or false)
False
A 20 gauge casket is thicker than an 18 gauge casket. (true or false)
False
A Plated finish is not created when the base metal is coated by another metal via an electrolytic process that is identified when used in casket construction by the term "deposit" as in copper deposit. (true or false)
Salix
A ________________ casket is constructed from many different wood species (selected hardwoods).
Coffin
A case or receptacle for dead human remains which is anthropidal in shape:
a state casket
A casket which has sides that are vertical, or at right angles to the bottom is called:
Cove
A component part of the casket interior which lines the rim (ogee) and surrounds the cap panel is:
False
A double X casket is two inches wider than the ordinary casket. (True or False)
Mahogany
A fine grained hardwood that is reddish brown in appearance. Very expensive and imported from Central America and Africa.
Crushed Interior
A form of casket interior created by placing the ling material on a metal form, adding weights, steaming the material, and then attaching it to a suitable upholstery (backing) material is:
nickel
A high quality stainless steel casket usually will have the presence of __________, which renders the stainless steel non-magnetic.
True
A material that consist of extremely fine filaments of glass embedded in various resins is called Fiberglass. (true or false)
Vault
A metal or concrete enclosure designed to protect the casket is called:
Functional
A method of pricing which places a price on three or four separate items of service such as casket, facilities and automobiles is called:
Stationary Bar Handle
A non-movable handle that extends all the way around the casket is called a:
False
A pricing method know as Declining Price structure shows there is not an inverse relationship between the markup and the price of the casket. (true or false)
Bi-unit
A pricing procedure which places a separate price on casket and a separate price in service fee is called:
False
A selected Hardwood that is sometimes know as Salix is not constructed from many different species of wood. (true or false)
40-60
A selection room should allow ________ square feet of space for each unit displayed
Lawncrypt
A space where two people can be buried on top of each other, with the first person who dies is being buried on the bottom and the other person is burial on top of the individual is called:
Crepe
A thin crinkled cloth of silk, rayon, cotton or wool is called:
Masselin
A type of backing material that is used in the construction as a backing is called:
Dynamic
A weight bearing load depicted by the movement of heavy equipment over the grave:
False
A wrought copper casket does not have seams. (true or false)
True
As a general rule, a greater consumer value index corresponds directly with a greater quality of casket. (true or false)
True
As a general rule, the higher the gauge of steel the thinner the metal. (true or false)
True
Bronze is stronger and more durable than steel and copper. (true or false)
True
Caskets that are oversize or larger than the average casket will increase in size by two inches in width and three inches in length. (true or false)
True
Concrete is a pourous material. (True or False)
Roll
Cove
2 inches
Extra sizes of caskets increase for each extra width by:
Pie
Fishtail
Gimp
Fold
True
For length, caskets increase in units of three inches. (true or false)
False
Galvanized steel has tin added (or coated) in order to increase resistance to rust. (true or False)
False
Galvanized steel has tin added (or coated) in order to increase resistance to rust. (true or false)
Traffic Flow
In a casket room display the arrangement moves in an obvious way for the family to view the caskets. This is called:
True
In the Roman Catholic Faith, a member of the clerical order (clergy) just below a Priest is called a Deacon. (true or false)
True
It is generally considered that 12 is the minimum number of caskets to have in a display room and 30 is the maximum number with 40 to 60 square feet allotted per casket. (true or false)
True
It is recommended that you display no more than 30 units in the traditional selection room. (true or false)
True
Mahogany is considered a premier hardwood within the industry and is just one of the more expensive wood used in construction in wood caskets. (True or False)
Combination Unit
Many products consisting of a unit or series of units that designed or intended to be used together as both a casket and a permanent burial receptacle is called:
True
Metal caskets are typically less expensive to manufacture than wood caskets. (True or False)
Basemolding
Molding along the lowermost edge of the body panels.
False
Non - Ferrous metal is any metal that has been formed from iron (true or false)
Rim
Ogee
Throw
Overlay
Apron
Overlay skirt
All are correct
Particles of wood bonded together with waterproof glue:
Merchandising
Purchasing, pricing, display and sale of merchandise
Indirect Lighting
Reflected illumination of an object is known as
True
Salaries, rents, depreciation and operating expenses of automobiles should be included in the overhead costs. (true or false)
Interior
Tailored is a style of casket what?
False
The FTC does not require that funeral directors use an itemized pricing system. +(true or false)
True
The Indirect Selection Room Procedure is the the method of selling caskets whereby the funeral director does not stay in the selection room during the selection process, but instead leaves after his introductory presentation. (true or false)
Fixed Multiple
The _____________ method uses a constant number multiplied by the cost of the casket to determine the retail price.
90
The alloy bronze must contain at least ___ % copper in order to be known as a true bronze.
Foot Candle
The amount of illuminatiomn produced by a source of one candle at a distance of one foot is known as:
Body
The base molding is part of a casket:
Wholesale cost of merchandise by the retail price of merchandise
The consumer value index is the percentage derived by dividing:
Tip
The decorative or ornamental part of the casket handle that covers the exposed ends of the bar is called:
When presenting caskets to the family, which of the following is NOT a disadvantage to using the Direct Selection Room Procedure?
The funeral director is better able to meet the needs of the family.
30 x 86 inches
The inside dimension of the standard burial vault is:
True
The mean adult sale is one which represents the sum of the sales divided by the number of sales. (true or false)
1/18 inch thick
The metal used in the shell of an 18 gauge steel casket would be:
Sales Frequency
The number of times a particular casket in a given price bracket is sold during a stated period of time is termed.
Inventory Turnover
The number of times the average inventory has been sold or used up during a period is termed as:
True
The ogee is part of the shell of the casket. (true or false)
Bar
The part of a handle of a casket the pallbearer grasps to lift the casket is called:
Lug
The part of the handle which is attached to the casket body is the:
Economic Order Quantity (EOQ)
The quantity (of inventory) to be purchased which minimizes total costs is:
Merchandise Value Ratio (MVR)
The relationship between the wholesale cost of merchandise and the total cost (service and merchandise) to the consumer is:
Top Seal
The terms epoxy compound and tongue-in-groove closure are indications of what type of vault closure method?
Walnut
This brown wood is found in few hardwood caskets (accounting for only 2% of all hardwood sales annually) due to its high cost.
Casket rack
This device is used to hold two or three caskets that are placed one on top of another.
Air Seal
This method of sealing a vault that utilizes air pressure created by placing the the dome of the vault onto the base of the vault is called:
Grave Box
This type of box that consists of of a body and a two piece lid.
Flaring Square
This type of casket has a design in which the sides and ends of the casket body flare out from the bottom to the top is called a:
Pine
This type of would is in excess amount for manufacturing caskets in the United States:
Plywood
This wood is composed of thin sheets of wood that are glued together so that the grains are at right angles to one another is called:
Plywood
This wood is composed thin sheets of wood that are glued together, so that the grains are at right angles to one another is called:
False
Unstained is the same as unfinished. (true or false)
Selection of Flowers
When a funeral director brings a family into the selection room usually they will give an introduction to the family. In this situation what would not be included:
Ziegler Case
Which container would be most effective in helping to mask the distinctive odor of decomposition in the funeral home?
Copper
Which of the following may be reffered to as a precious or semi-precious metal as it will not rust?
Hardwood
Wood that comes from trees that lose their leaves annually. Closed-grained.
Wrought bronze
bronze metal rolled into sheets
polished
gloss
plush
greater than 1/8 inch thickness
satin
less luster
doeskin
less than 1/8 inch thickness
flat finish
no gloss; matte
consecutive method
placing caskets for selection in their order of increasing or decreasing value
pricing
procedure for arriving at funeral home charges
net profit
selling price less the sum of cost of operation and the cost of merchandise
Foot Candle
the amount of illumination produced by a source of one candle at a distance of one foot.
gross profit
the excess of selling price over cost of merchandise
