NBE FUNERAL DIRECTING (CASKETS AND VAULTS)
Aftercare
(Post funeral follow up) Those appropriate services of counseling that come after the funeral; literature, or emotional support to the bereaved after the funeral is over; as a means to help them adjust to their loss.
Laminates
- a type of wood casket exterior that is made by uniting superimposed layers of different materials. A thin covering or layer over a thick base material.
Plywood
- thin sheets of wood glued together so that the grains are at right angles to one another; an odd number of sheets will be used so that the grain on the front and back will always run the same direction.
Wood by-Products
1. corrugated fiberboard 2. cardboard box 3. Composition board (pressed board, particle board, fiberboard, hardboard) they are particles of wood bonded together with a waterproof glue; the different types are distinguised by the size of the particle of wood used. 4. A cardboard often used to construct lightweight, inexpensive caskets.
Single Hinged Panel
A casket in which the cap is in two pieces, the rim (ogee) and foot panel is one piece which is hinged to the top body molding and the head panel being the second piece which is hinged to the rim (ogee).
Perfection Full Couch
A casket in which the rim (ogee), crown, and pies are formed as one unit and which raises as one piece.
Semi-Tailored
A combination of a tailored interior with one or more other styles of interior; for effect.
Foot Panel
A component part of the casket interior which is inside the foot portion of the cap.
Head Panel
A component part of the casket interior which is inside the head portion of the cap; no distinction is made between the head panel and foot panel in full couch caskets.
Revocable Contract
A contract which may be terminated by the purchaser at any time prior to the death of the beneficiary with a refund of the monies paid on the contract as prescribed by state law.
Linen
A fabric made from flax; noted for its strength, coolness, and luster.
Velvet
A fabric of silk, cotton, and possibly rayon, with a thick, soft pile or nap.
Satin
A fabric woven to create a smooth lustrous face and dull back. Made from silk, nylon, or rayon
Stamped Hardware
A hardware production method of lesser expense whereby the casket hardware sections are pressed out on a hydraulic press.
Bronze
A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%.
Stainless Steel
A metal alloy of steel, 11% chromium, and sometimes nickel which is used in casket construction; noted for its ability to resist rust.
Plastic Extrusion Molding
A method of molding plastic by injecting molten plastic into a die.
Swing bar
A moveable casket handle with a hinged arm. It can be full length, individual, or single
Stationary Bar
A non-movable casket handle with a hinged arm. It can be full length, individual, or single
Casket
A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material, and ornamented and lined with fabric (FTC): a case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture: any box or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human remain.
Bail Handle
A single handle in which the lug, arm, and bar are combined in one unit.
Shirred Interior
A style of casket interior in which the material is drawn or gathered in parallel fashion in a particular sewing process.
Specialty Head Panels
A unique design is created in the head panel.
Corner
An optional part of the hardware that is attached to the four corners of the body panel.
Ferrous Metal
Any metal formed from iron (steel or stainless steel).
Hardwood
Any tough, heavy timber with a compact texture; any deciduous tree (any tree that looses leaves annually). More resistant to decay. 40% of trees are hardwood.
Full Couch
Casket is fully opened at the head and foot.
VA 21-530
Claim for Veteran's burial allowance-includes $300.00 plot internment -veteran must have died in a Va facility or have been receiving disability or retirement from military service to be eligible-must be filed within 2 yrs from date of disposition by next of kin/spouse/funeral director.
Body Panels
Compose the sides and ends of the casket shell.
Wrought Copper
Copper metal rolled into sheets
SSA 8
Form for social security monthly death benefit for dependent children/death benefit $255.
Inner Panels
Functional or ornamental covering that usually covers the foot end of the casket in the full couch casket; may be located at both the head and foot of the full couch casket.
Level I
Funeral in which one sees lots of pictures boards and funeral props
Level II
Funeral with emphasis on "stuff" such as a life symbols, picture boards, hobbies and so on
Level III
Funerals that are able to capture and demonstrate in a creative fashion what others loved about the decreased- the "wow" factor funerals
Artificial Veneer
Man made or _________laminates, such as vinyl, may be adhered to a wood or wood by-product base material.
Base Molding
Molding along the lowermost edge of the body panels.
Personalization
Occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person; Designing funerals that reflect and celebrate the life of the deceased. "_________" funerals tell the story of the person's life through words, activities, symbols or all of these
Direct Care Services
Part of Aftercare. Having a grief counselor on staff or retainer, sponsoring a support group(s), sponsoring grief related seminars or workshops, special ceremonies during the holidays or a personal visit to the family's home by a funeral home staff member. Pg.73-74 (Klicker)
Information Oriented Services
Part of Aftercare. This can include sending family grief-oriented literature one or more times after the funeral. It can also include cards, letters, brochures, books, a directory of local grief support groups or agencies or newsletters. pg.73 (Klicker)
Composition Board (Pressed Board, Particle Board, Flake Board)
Particles of wood bonded together with waterproof glue
VA 40-0247
Presidential Memorial Certificate signed by the current president of the US to honor the memory of the honorably discharged veterans
SSA 721 or SSA 2872
Social Security Form 721 was referred to as Statement of Death and Burial Expenses by the Funeral Director
SSA 721
Statement of death by Funeral Diector No longer used in Indiana and by 2013 will not be used by anyone
Hinge Cover (Skirt)
That portion of the casket interior covering the hinges that attach the casket cap to the casket body; usually extends from the roll and becomes a part of the body lining.
Body
That portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom
An Irrevocable Contract
The contract can't be terminated or canceled
Tip
The decorative or ornamental part of the casket handle that covers the exposed ends of the bar
A Non-Guaranteed Contract
The funeral home only agrees that the amount prepaid plus any interest will be credited to the balance due. However, the price of the funeral will be whatever the current price is for the services/merchandise at the time the death occurs.
Top Body Molding Flange (Body Ledge Flange)
The horizontal portion of the top body molding (body ledge) where the gasket is placed on gasketed protective caskets.
Cast Hardware
The most expensive hardware production method in which molten metal is poured into a mold, allowed to cool, and is then removed from the mold.
Cap
The top most part of the casket shell, including the ogee, crown, pie and header
Rim Flange (ogee flange)
The turned under edge or horizontal portion of the rim which comes into contact with the gasket of body ledge flange (top body molding flange).
Crown
The uppermost part of the cap, extending from rim to rim; everything above the rim.
Pie (Fish tail)
The wedge shaped portion of the cap or lid at each end of the crown.
VA 21208
VA application for U.S. flag for burial purposes
VA 40-1330
VA application for standard government headstone or marker
Coffin
a case or receptacle for dead human remains which is anthropoidal in shape
Perfection Half Couch
a casket in which the rim (ogee), crown, and pies are formed as one unit with a transverse cut in the cap, forming a two piece lid for the casket.
Copper Deposit
a casket made from a core of copper metal to which copper ions are combined by an electrolytic process
Oak
a deciduous tree of the genus Quercus; known for its strength and durability, popular, light colored hardwood. It represents one-third of all hardwood caskets sold in USA
Linen Weave
a fabric woven to look like linen used as casket lining material
CRUSHED INTERIOR
a form of casket interior created by placing the lining material on a metal form, weights added, the material steamed, and then attached to a suitable upholstery (backing) material
Stamped
a hardware production method of lesser expense whereby the casket hardware sections are pressed out on a hydraulic press. The component parts are welded together.
Gauge
a measurement of thickness of metals; the number of sheets of metal necessary to equal approximately one inch of thickness
Top Body Molding (Body Ledge)
a molding along the uppermost edge of the body panels.
Gimp (Fold)
a strip of metal, plastic, or cloth that is attached to the inside of the panel, covering the area at which point the roll (cove) is anchored
Tufted Interior
a style of casket interior created by place a padded material between a lining material and a backing material, with subsequent stiches taken, forming small raised puffrs; carriage tufting and biscuit tufting are the 2 most common types used in caskets
Twill Weave
a textile weave in which threads are crossed over one another to give an appearance of diagonal lines.
Crepe
a thin crinkled cloth of silk, rayon, cotton, or wool
Tailored Interior
a tightly drawn form of casket interior style
Masselin
a type of casket backing material that is pressed paper in sheet form; used in casket construction as a backing (upholstery material).
Rim (Ogee)
an "S" shaped molding that is a component part of the casket cap
Steel
an alloy of iron with small amounts of carbon
Non-Ferrous Metal
any metal which is not formed from iron. It is measured in ounces per square foot. Copper and bronze are non-ferrous metals used in casket construction.
Poplar
any of numerous trees of north temperate regions having light soft wood and flowers borne in catkins. Noted for there rapid growth and luxuriant foliage. Cottonwood, tulip tree, willow, and salix.Will adapt to most any type of stain.
A Guaranteed Contract
at time of death: the funeral home guarantees that the services and merchandise will be provided at the time of need for an amount not exceeding the original amount of the contract, plus any interest, regardless of the cost of providing the services/merchandise
Wrought Bronze
bronze metal rolled into sheets
Polymer
class of natural or synthetic substances made up of many smaller, simpler molecules, called monomers, arranged in large chains; A compound similar to plastic
Wood Veneer
created by gluing a thin layer of wood of superior value or excellent grain to an inferior wood. An example is a laminate may include a __________, such as oak, adhered to a thick, inexpensive material such as plywood.
Cast
form by pouring (e.g., wax or hot metal) into a cast or mold; a seamless unit
Gasket Channel
found on cut top gasketed caskets; is an integral part of the foot panel header on gasketed caskets; the function is to hold the transverse gasket to seal the space between the head and foot caps
Pre-Need
funeral arrangements made in advance of need
Pre-planned funeral arrangements
funeral arrangements made in advance of need that do not include provisions for funding or prepayment
Pre-funded funeral arrangements
funeral arrangements made in advance of need that include provisions for funding or prepayment
Walnut
hardwood - open grain & strong for weight; excellent machining & finishing properties; used for fine furniture, gun stocks, fine cabinets, TV cabinets, plywood veneers (grown in IA but expensive); chocolate brown in color. It represents two percent of all hardwood casket sales
Maple
hardwood tree in northern areas that has sweet sap; Light, closed grained wood that may be finished in any stain. Consumers are familiar with maple as it is found in furniture and bowling alley lanes
Body Lining
material which drapes the inside perimeter of the body of the casket
Cast Bronze
molten bronze poured into a mold and allowed to cool
Galvanized
steel that has been coated with zinc for increased resistance to rust
Pine
straight-grained durable and often resinous white to yellowish timber of any of numerous trees of the genus Pinus. Low cost and very abundant
Arm
that part of the casket handle that attaches the bar to the lug or ear.
Bar
that part of the casket handle, attached to the lug/ear or arm, which is grasped by the casket bearer
Half Couch
the casket top is divided into two sections; only the head section is open
Shell
the component parts of the casket comprised of the cap/lid and the body of the casket
Cap Panel
the focal part of the interior, which fills the inside the crown or uppermost part of the cap
Hardware
the handles, ornamental fixtures and their fittings that are attached to the casket shell
Apron (Overlay Skirt)
the lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay),which extends downward into the body of the casket
Lug or Ear
the part of the casket handle that is attached to the casket body
Extendover
the portion of the casket interior which extens over the top body molding (body ledge) for aesthetic value
