NBE More Questions
The Federal Trade Commission (FTC) Funeral Rule requires that the Outer Burial Container Price List Contain the 1. name of the funeral home 2. effective date of price list 3. price of any grave opening and closing 4. price of any vault and installation fee
1 and 2 only
the dimensions of a particular steel casket are 6'6 '" long and 23" wide. A casket invoiced as 6'6" XX would be how many inches wide a. 23 b. 27 c. 29 d. 31
27
A Statement of Funeral Goods and Services Selected must be presented to a. persons making telephone inquires b. the person purchasing merchandise and services c. a person choosing services totaling more than $500 d. anyone decling a service listed on the General Price List
b
The FTC's Cooling Off Regulation for door to door sales mandates the pre need sellers inform their customers that they have the right to cancel this transaction any time prior to a. midnight of the second business day after the date of transaction b. midnight of the third business day after the date of transaction c. the second business day after the date of time transaction d. the third business day after the date and time of transaction
b
The first step to the Americans with Disabilities Act (ADA) compliance is the creation of a a. priority list b. needs assessment c. compliance statement d. written compliance plan
b
When explaining casket shell designs to a family which of the following is an end or corner design a. shirred b. elliptic c. crinked d. galvanized
b
a burial container that is a broader at the shoulders than at the head or feet is called a a. casket b. coffin c. sarcophagus d. Ziegler case
b
a business or individual to who a debit is owed is a. drawee b. creditor c. drawer d. debtor
b
a cemetery or section of a cemetery which only has flush to the ground type of markers is called a. mortuary garden b.memorial park c. landscaped area d.memory garden
b
a family whose membership consists of a father and a mother and their children is a. extended family b. nuclear family c. blended family d. joint family
b
a special discount on list prices to encourage prompt payment a. trade discount b. cash discount c. sales allowances d. patronage discount
b
a word processor would most likely be used to do which of the following a. keep an account of money spent b. type of biography c. maintain an inventory d. do a computer search in the media center
b
common law is best described as a. statues, rules and regulations b. customs and practices enforced by the courts c. rules established in the constitution d.rules of common business transactions
b
in the jewish faith a coffin or casket made entirely of wood and containing no metal parts is known as a. mogen b. aron c. kever d. cantor
b
of the three original parties to a check the bank is a.a drafter b. drawee c. payee d. payer
b
one of the best indicators that a child will have a healthy response to the death of a loved one is if a. the parents have protected the child from the reality of death before hand b.there have been previous discussions of death and loss relative to non threatening kinds of losses c.the child has experienced other recent deaths d.the child is unable to understand the finality of death
b
the decedents Social Security number is required to be entered on the a. funeral contract b. death certificate c. casket warranty d. first call record
b
the largest deceased to be cremated for the day is 300 lbs the smallest to be cremated is 95 lbs which of the following statements is true a. the smallest decedents are always cremated first b. the largest decedents are always cremated first c. it makes non difference in which order the bodies are cremated d. any decendents over 300 lbs must be cremated last
b
the most commonly accepted means of measuring thickness of copper and bronze casket is a. ounces per square inch b. ounces per square foot c. number of sheets per inch d. number of sheets per foot
b
the person who executes his own will is called the a. administrator b. testator c. executor d. distributor
b
the person who presides at the funeral services for the Church of Jesus Christ of Latter Day Saints is the a. worship master b. bishop of the ward c. priest d. minister
b
the state or condition of dying without having made a valid will is called a. testate b. interstate c. insolvency d. holographic
b
upon arrival at the cemetery for a committal service the practitioner should first a. present a check to the cemetery representative for opening and closing of the grave b. assemble the pallbearers behind the funeral coach c. inform the minister or priest which direction the head of the graves lies d. check the area around the grave for possible safety hazards
b
During the procession to the grave, a rabbi may stop the pallbearers how many times to pray a. five b. six c. seven d. eight
c
Gross sales minus sales returns and allowances minus discounts on sales yields a. total purchases b. cost of merchandise sold c. net sales d. gross profit
c
If an individual was intoxicated when the contractual portion of the Statement of Funeral Goods and Services Selected was signed the contact is a. void b. valid c. voidable d. unenforceable
c
In comparing a 16- 20 - guage steel casket, the 16 guage casket would be a. thinner and lighter b. thinner with no weight differences c. thicker and heavier d. thicker but less durable
c
The death of a shareholder of a corporation a. dissolves the corporation b. dissolved the ownership of the stock c. does not dissolve the corporation d. requires the new election of officers
c
What are similar to ritutals and charged with symbolic content a. customs b. folkways c. ceremonies d. initiations
c
What religious groups prohibit cremation a. Buddhists and hindus b. roman catholic and Sikhs c. orthodox jews and muslims d. reform jews and christians
c
What would be a transfer obstacle for remains when performing home removals a. weather forecast b. presence of law enforcement c. objects or furniture to be moved c. number of family members present
c
When a child has experienced the death of a close family member it is best to bring that child to the funeral home for the first time a. during the funeral service b. before the committal service c. before the scheduled visitation d. during the arrangement conference
c
A document required by the department of veternas affairs to obtain burial benefits is a a. birth ceritifcate b. social security form c. selective service card d. separation/discharge form
d
A funeral rite that follows a prescribed ritual or ceremony which may be dictated either by religious beliefs or social customs of a society is a. adaptive b. primitive c. humanistic d. traditional
d
Counseling before the death occurs, designed to create a more meaningful personal funeral service defines a. post need counseling b. cross counseling c. at need counseling d. pre need counseling
d
The only fee permitted by the Federal Trade Commission (FTC) to be non -declinleable at the outset of the funeral transaction is the charge for a. embalming b. use of vehicles c. use of facilities d. basic services for funeral director and staff
d
What are ritual garments worn by clergy a. liberas b. palls c. transepts d. vestments
d
Who can receive the lump sum death benefit from Social Security a. sibling b. adult son c. ex wife d. surviving spouse
d
a competent funeral director must posses a basic knowledge of the following merchandise a. caskets b. outer burial containers c. memorials d. all of these
d
a family member asks about the benefit of viewing the deceased prior to cremation. The best replay would be that viewing a. is required by law b. has no emotional impact c. is necessary for identification d. helps with the acceptance of reality
d
the increments between casket prices, when arranged in order of their increasing value is called a. indexing b. quartilling c. regression d. progression
d
the purpose in using a pall in a catholic service is to represent a. honor b. baptism c. purity d. equality
d
what area of employee law does the fair labor and standards act NOT cover a. minimum wage b. overtime compensation c. equal pay d. reasonable accomidations
d
what is NOT an OSHA Standard a. Formaldehyde Exposure b. hazard communication c. bloodborne pathogen d. communicable disease
d
a practitioner overseeing the funeral processional into a funeral ceremony held in a non liturgical protestand church would make sure the procesional is led by which of the following individuals a. funeral director b. crucifer c. officiant d. cantor
a
A disposition of dead human bodies that is completely devoid of any form of funeral rite is called a. direct b. adaptive c. nondescript d. discretionary
b
Blame Directed outward is the definition of a. guilt b. anger c. shame d. depression
b
The best lighting option for the selection room is a. direct incandescent b. indirect incandescent c. direct fluorescent d. indirect fluorescent
b
The proper terminology for the placing of cremated remains into a final container is a. interment b. inurnment c. entombment d. cremains interment
b
what is a common trait found in every culture of mankind a. caste system b. the funeral rite c. the work ethic d. fraternal organizations
b
what is a determinant of grief a. feelings b. concurrent stresses c behaviors d. hostile reactions
b
what is an example of an alternative container a. a plastic urn b. a cardboard container c. a solid bronze sacophagus d. an unusual or distinctively shaped casket
b
what is the shape of a liturgical church a. oval b. cross c. square d. octagon
b
when releasing creamated remains the practitioner should obtain which of the following a. death ceritificate b. signature c. creamtion authorization d. positive identification of the deceased
b
which federal law outlaws discrimination in employment based upon race, color, religion, gender or national origin a. ADA b. Title VII of the Civil Rights Act c. Fair Labor Standards Act d. Discriminatory Act of 1965
b
a man died at a local extended care facility. His family left instructions for the facility to call the funeral home upon his death. When the practitioner arrives to remove the body, what type of contract does the funeral home have with the family of the deceased a. written b. implied c. expressed d. contingency
c
a type of grief reaction where persons experience symptoms and behaviors which cause them difficulty but they do not recognize the fact that these are related to the loss a. delayed grief b. chronic grief c. masked grief d. exaggerated grief
c
as a funeral director the only people you should inform even if asked that the deceased has an infectious disease are appropriate members of a. clergy b. law enforcement agencies c. your staff d. the press
c
grief extended over a long period of time without resolution is called a. acute b. anomic c. complicated d. anticipatory
c
the first major attempt to establish requirements, tests, licenses, embalmers in the United States was a. state board examinations b. the national board examination c. order concerning embalmers d.the burial in woolen act
c
the passing of title from seller to buyer for a price is called a. novation b. sale c. contract to sell d. negotiation
c
this metal is malleable, ductile and has a reddish brown color a. steel b. bronze c. copper d. stainless
c
when its necessary to perform a visual identification for cremation the practitioner should a. require immediate identification since embalming will not be performed b. embalm the remains without changing the family prior to viewing c. disinfect/bathe the body prior to the identification viewing d. refuse to make the removal until positive identification can be established
c
when placing the casket on the grave lowering device, the casket bearers should grasp what portion of the handle a. lug b. arm c. bar d. tip
c
a list of all accounts showing the title and balance of each account is a. balance sheet b. income statement c. statement of accounts d. trial balance
d
a partnership dissolves by operation of law upon a. death of partner b. adjudicated insanity of a partner c. bankruptcy of a partner d. all of the above
d
an estate in which the assets exceed the liabilities is referred to as being a. testate b. interstate c. per stripes d. solvent
d
cremation is considered a. legal if done in a proper manner b. the most sanitary method of disposal c. illegal if done to conceal a crime d. all of the above
d
during a disaster D-MORT personnel are not only faced with the trauma of recovering human remains, but they also have an obligation to which of the following a. clergy b. paramedics c. funeral practitioner d. deceased next of kin
d
during the roman catholic funeral mass the casket for a lay person is usually placed a. parallel to the alter b. with the head end toward the alter c. in the narthex of the church d. with foot end toward the altar
d
in a Catholic funeral mass, the recessional is led down the aisle by a. funeral practicioner b. casket bearer c. celebrant d. crucifer
d
market research would include market data of the wealth produced in or near a community that provides employment and incoming to the local population. This is called a. advertising b. merchandising c. demographics d. economic base
d
must behavior which dictates the individual must abstain from certain acts, defines a. folkways b. mores c. religion d. taboos
d
the estate in property signifying the greatest degree of ownership is a. a tenants of the entirety b. an executory interest c. a life estate d. fee simple
d
which federal statute is concerned with minimum wage and overtime pay a. equal pay act b. child labor act c. civil rights act d. fair labor standards act
d
which of the following is regulated by OSHA a. building size b. handicap access c. backflow preventers d. formaldehyde levels
d
which of the following list the proper order of accounting procedures a. financial statements/trial balance/ledger/journal b. financial statements/journal/ledger/trial balance c. journal/ledger/trial balance/financial statements d. ledger/trial balance/journal/financial statements
d
which one of the following would NOT be consistent with a Christian Science Service a. reader officiating b. bible c. music d. church funeral
d
An irrevocable funded preneed funeral contract stipulates that the a. funds cannot be refunded b. funeral home selected cannot be changed c. merchandise and services selected cannot be changed d. funeral home must conduct the service for what funds are available
a
An item of stationery with a religious icon on one side and the deceased name and a verse on the other side is called a. a prayer card b. mass envelope c memorial folder d. acknowledgement
a
Blame directed inward is the definition of a. guilt b. anger c. shame d. depression
a
The feeling that one's own cultural responses and activities relative to death are superior to those of cultures is an example of a. ethnocentrism b. cultural universal c. cultural relativism d. an adaptive funeral rite
a
What has occurred if a funeral service practitioner intentionally misrepresents a benefit of a preneed funeral arrangment a. fraud b. duress c. mistake d. under influence
a
a chamber in a masolem used to contain casketed remain is a. crypt b. columbarium c. niche d. cenotaph
a
a public declaration or statement of professional standards of right and wrong conduct defines a. code of ethics b. professionalist c. moral values d. ficuciary duties
a
a realistic attitude towards death a. can best be developed in early childhood b. can best be developed in adolescence c. can best be developed by avoiding the subject d. can not be achieved
a
a rigit container which is designed for encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic or like material is the definition of a. casket b. vault c. remains d. funeral goods
a
accounts payable is a. an asset account b.liability account c. proprietorship d. owners equity account
a
an above ground structure containing crypts for casketed remains is a a. mausoleum b. columbarium c. chapel d. canopy
a
in an eastern orthodox church the open area sometimes raised before the alter is called the a.solea b. sanctuary c. kevar d.transepts
a
the funeral home manager is obligated to provide client families with the knowledge an options to make_____ decisions a. informed b. scrupuouls c. conservative d. confidential
a
the process of determining the critical components of a job for the purpose of selecting and training personel is known as a. job analysis b. job requirement c. job assessement d. job description
a
the simultaneious cremation of human remains of more than one person within the same cremation chamber without prior written consent of the authorizing agent is strictly prohibited a. TRUE b. FALSE
a
to enter an amount on the left side of an account means to a. credit b. increase c. decrease d. debit
a
to record the depreciation of an asset a. DR depreciation expense and Cr accumulation depreciation b. DR accumulated depreciation Cr Depreciation expense c. CR depreciation expense Cr asset d. DR asset, CR depreciation expense
a
what form of therapy best describes helping an individual cope with grief following the death of a loved one a. grief therapy b. psychotherapy c. grief counseling d. crisis counseling
a
what statement describes the proper technique for answering the funeral establishment phone a. should include good morning in your opening statement b. should give the caller the name of the person answering the phone c. should let the phone go to voice mail box if you are to busy to answer d. should speak in a low and monotone voice
a
what type of church uses a prescribed order or form of worship utilizing the ucharist or holy communion as the central focus a. liturgical b. non liturgical c. protestant d. scientist
a
which of the following is an example of administrative law a. state board decision b. unwritten law based on custom c. supreme court decisions d. an act passed by legislature
a
which of the following are input devices for a computer a. mouse b. keyboard c. printer d. monitor
a and b only