Nissan
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?What are the 4Cs for Trust? Select all that apply.
* Character * Confidence * Capacity * Consistency
Which of the following helps a Nissan Ambassador create a non-anxious presence?
* Control your emotions, mirror customer. * Pay attention to body language, eye contact, and facial expressions.
Which of the following are effective ways to handle objections? Select all that apply.
* Identify and clarify other options. * Allow your customer to remain in control of their decision.
______ of listening is paying attention to body language.
60%
Fill in the blank. A Nissan Ambassador embraces _________ as ___________.
Problems, opportunities
