OB Ch. 13

which of the following are the observable indicators of organizational culture?

artifacts

Which of the following organizational culture dimensions is characterized by risk taking and low cautiousness?

innovation

Organizational socialization is best described as a process of ____________ where newcomers try to make sense of and adapt to the company's environment.

learning and adjustment

United FiberTech Most employees at United FiberTech support the idea that the company's success depends on their willingness to continually change and improve customer service. United FiberTech most likely has a strong:

learning orientations

One advantage of countercultures is that they:

maintain surveillance over and critically review the company's dominant culture.

In the context of elements of organizational culture, which of the following falls under shared assumptions?

mental models

the themes shared most consistently and widely by employees represent:

the organization's dominant culture

During the following stages of socialization do people first learn about the organization and job?

Preemployment

Whenever a team in Ads Today, an advertising firm, wins a new contract, the successful team rings a loud bell and breaks out a bottle of champagne. In organizational culture, this practice would be considered:

a ceremony

One of the functions of __________ is that it is a spawning ground for emerging values that keep the firm aligned with the needs of customers, suppliers, society, and other stakeholders.

a subculture

Employees at SuperTech Services seek out opportunities rather than wait for them to arrive. They also have a strong learning orientation. This implies that SuperTech has:

an adaptive culture

United FiberTech Most employees at United FiberTech support the idea that the company's success depends on their willingness to continually change and improve customer service. United FiberTech probably has:

an adaptive culture

According to the attraction-selection-attrition (ASA) theory, job applicants:

avoid employment in companies whose values seem incompatible with their own values

At a meeting, the senior management of a firm cites the accomplishments of lower-level employees and announces the rewards for good performance. Such meetings occur annually at the firm. In the context of organizational artifacts, this is specifically an example of a(n) ________.

ceremony

Organizational stories are most effective at communicating organizational culture only when they:

describe real people and are assumed to be true.

the best way to determine an organization's shared assumptions is to:

determine the organization's enacted values

The preemployment stage of organizational socialization would be more effective if:

employers and job applicants gave and received accurate information about each other.

Which of the following is a verbal symbol of cultural values?

expressions of anger

Which of the following strategies works best when people realist that their company's existing culture is ineffective and are motivated to adopt a new set of dominant values?

integration

Which of the following happens during the organizational socialization?

it encompasses the learning and adjustment that occurs before the first day of work

Which of the following statements is true about realistic job interviews?

it reduces the possibilities of reality shock

Which of the following statements is true about reality shock?

it usually common in most organizations

Many employees get a reality shock on their first day at work because:

newcomers test how well their preemployment expectations fit reality, and many companies fail this test.

Ceremonies are:

planned activities such as publicly rewarding employees at a meeting.

The organizational culture dimension of attention to detail is characterized by ________.

precision

the three stages of organizational socialization, in order are:

preemployment, encounter, and role management

Resolving conflicts between work and nonwork activities mainly occurs during the _____________ stage of socialization.

role management

______________ is the third stage of organizational socialization that is most active as employees make the transition from newcomers to insiders.

role management

After his appointment and before joining Coratech Inc., James was paired with a senior employee, Paul. Paul was the source of vital information for James; he also guided him about the organizational entry process. In this scenario, Paul acts as a(n) ________.

socialization agent

Which of the following is true about socialization agents?

socialization agents help integrate new employees into the team

Which of these statements about organizational stories is true?

stories are most effective at communicating corporate culture when they describe real events with real people.