OB Ch. 7 Questions

Positive relationships provide: Multiple select question. controls for our behavior social companionship informational support esteem support

social companionship informational support esteem support

Those who are both realistic and flexible are __________.

optimists

Exceptionally __________ means above and beyond expectations.

postive

Select all that apply Learning how to incorporate mindfulness requires which of the following? Multiple select question. practice special equipment time commitment

practice time commitment

Which of the following determines how likely you are to reap the benefits of positive emotions and positive OB? Multiple choice question. a. how often you get laugh and tell jokes b. the relative frequency of your positive to negative emotions c. how often you cry and get angry d. the amount of time it takes you to calm down

b. the relative frequency of your positive to negative emotions

Select all that apply Signature strengths are a subset of 24 character strengths, including which of the following? Multiple select question. creativity honesty partiality gratitude

creativity honesty gratitude

Your confidence in your ability to achieve is represented by which of the following? Multiple choice question. a. self-efficacy b. self consciousness c. self sufficiency d. self support

a. self-efficacy

When organizations and individuals aspire to be their very best it is known as __________ leadership.

virtuous

Match the organizational value in the left column with the correct definition from the right. temperance--> Resolve conflict by giving all parties a chance to express their thoughts and feelings, producing solutions that focus on the greater good Help others by showing sympathy, kindness, tenderness, and love Promotes self-control, humility, and prudence when faced with temptation and provocation

Promotes self-control, humility, and prudence when faced with temptation and provocation

Select all that apply To have hope you need to have: Multiple select question. challenges and problems go power a goal and the determination to achieve it a path to achieve the goal

a goal and the determination to achieve it a path to achieve the goal

What term is also used to describe engagement? Multiple choice question. a. being "in the zone" b. being "in the know" c. "being present" d. "living in the moment"

a. being "in the zone"

Organizational climate is defined as employees' perceptions of Multiple select question. a. practices and procedures b. organizational culture c. organizational structure d. formal and informal organizational policies

a. practices and procedures d. formal and informal organizational policies

Select all that apply Which of the following describes mindfulness? Multiple select question. being nonjudgmentally aware of what is happening being unfocused on the current situation being in the present moment paying attention on purpose

being nonjudgmentally aware of what is happening being in the present moment paying attention on purpose

How can employees contribute to a positive organizational climate? Multiple select question. by being more virtuous by taking a leadership role in demanding pay equity by sticking to the values endorsed by their employer by accepting sole credit for team successes

by being more virtuous by sticking to the values endorsed by their employer

Which of the following statements is true about emotions? Multiple choice question. a. They are mostly negative. b. They are overwhelmingly positive. c. They are short-lived. d. They have a long shelf-life.

c. They are short-lived.

Select all that apply The view of organizations as typified by a single-minded focus on winning share which of the following characteristics? Multiple select question. conflict distrust burnout collaboration

conflict distrust burnout

The study and application of positively oriented human resource strengths and psychological capacities that can be effectively managed for performance improvement in today's workplace: Multiple choice question. a. focuses on achieving profitability at all costs b. uses wealth as the ultimate measure of success c. requires a great deal of conflict management d. is positive organizational behavior

d. is positive organizational behavior

The practice of mindfulness, including ______, has gained significant interest in workplaces everywhere. Multiple choice question. a. primal screaming b. hypnotism c. memory regression d. meditation

d. meditation

Today, mindfulness is used to improve which of the following outcomes? Multiple select question. emotional evidential physical cognitive

emotional physical cognitive

Select all that apply Resiliency is powerful because resilient people are: Multiple select question. emotionally stable in the face of adversity open to new experiences are able to resist change and maintain the status quo flexible to changing demands

emotionally stable in the face of adversity open to new experiences flexible to changing demands

Select all that apply Which of the following positive outcomes can occur with greater efficacy? Multiple select question. enhanced positive outlook improved confidence increased pressure to achieve increased effectiveness

enhanced positive outlook improved confidence increased effectiveness

Match the element of positive psychological capital (PsyCap) in the left column with the correct explanation from the right. optimism--> persevering toward goals to succeed having confidence to take on challenging tasks bouncing back after problems or adversity making a positive attribution about success now & in the future

making a positive attribution about success now & in the future

Employees' beliefs about what they see going on at work and their beliefs about what is happening to them is: Multiple choice question. a. organizational climate b. organizational structure c. organizational culture d. the grapevine

organizational climate

Select all that apply Positive emotions in a business setting can have a desirable impact on which of the following? Multiple select question. downsizing performance decision-making creativity

performance decision-making creativity

Select all that apply Positive emotions in a business setting can have a desirable impact on which of the following? Multiple select question. performance decision-making creativity downsizing

performance decision-making creativity

The concept that __________ practices escalate positive outcomes because of their association with positive emotions and social capital is known as the amplifying effect.

positive

Select all that apply Which of the following are generated in others because of upward spirals of positivity? Multiple select question. positive animosities positive attitudes positive emotions positive behaviors

positive attitudes positive emotions positive behaviors

Which of the following practices should be implemented by managers? Multiple select question. understanding that being positive rubs off on others identifying and emphasizing existing positive practices demonstrating mindfulness by staying focused on the past advocating mindfulness training

positive rubs off on others identifying and emphasizing existing positive practices advocating mindfulness training

Select all that apply When organizations are defined by greed and secrecy, which of the following become central to employees? Multiple select question. profitability achievement positive deviance uncertainty management creating resistance

profitability achievement uncertainty management

How someone is able to bounce back from adversity and sustain oneself in the face of the demands of positive events is known as __________.

resilience

Select all that apply Key sets of practices that impact organizational climate are: Multiple select question. strategic plans, mission, and vision training programs human resources practices and policies support programs

training programs human resources practices and policies support programs

What are the two main components of hope? Multiple select question. waypower genius power girl power willpower

waypower willpower

How can managers show their support for PERMA? Multiple select question. by displaying positive emotions in the workplace by providing social support when possible by encouraging creative approaches to achieving goals by pushing employees to take on tasks that no one else wants to do

by displaying positive emotions in the workplace by providing social support when possible by encouraging creative approaches to achieving goals

What is another term for positive human traits that influence thoughts, behaviors, and feelings while yielding a sense of fulfillment? Multiple choice question. a. learned strengths b. heartened strengths c. resilient strengths d. signature strengths

d. signature strengths

Select all that apply Global organizational values that are supported, endorsed, and shared by all that are essential for promoting positive organizational behavior include: Multiple select question. temperance restorative justice self-efficacy compassion

temperance restorative justice compassion

Select all that apply Positive organizational behavior involves: Multiple select question. the study and application of positively oriented psychological capacities a very structured and profit oriented process of management the study and application of positively oriented human resource strengths using conflict and competition to accumulate as much in profits as possible

the study and application of positively oriented psychological capacities the study and application of positively oriented human resource strengths

What organizations and individuals aspire to be when they are at their very best is: Multiple choice question. a. Theory Y leadership b.virtuous leadership c. the organization's value system d. the organization's practices

virtuous leadership

Match the benefit of mindfulness (Increased focus) with one of the examples: Paying attention to others' emotions reduces conflict & lessons negativity when conflict does occur. Improving working memory can be achieved through meditation. Reducing rumination helps alleviate the undesirable emotional impact it can cause. Improved decision making benefits one's job performance.

Improved decision making benefits one's job performance.

Match the benefit of mindfulness (Better retention) with one of the examples: Paying attention to others' emotions reduces conflict & lessons negativity when conflict does occur. Improving working memory can be achieved through meditation. Reducing rumination helps alleviate the undesirable emotional impact it can cause. Improved decision making benefits one's job performance.

Improving working memory can be achieved through meditation.

Positive emotions in employees support which of the following? Multiple select question. increased turnover lower stress levels organizational commitment groupthink

lower stress levels organizational commitment

A very cohesive sales team that achieved much higher sales than expected in a much shorter time period would be an example of: Multiple choice question. a. negativity b. prosocial behaviors c. the buffering effect d. positive deviance

d. positive deviance

Belonging to and serving something that you believe is bigger than the self is: Multiple choice question. a. meaningfulness b. engagement c. attraction d. relationship

a. meaningfulness

People who view their successes as due to their personal causes and negative events to temporary, external and situational ones are: Multiple choice question. a. optimists b. seldom flexible c. pessimists d. delusional

a. optimists

Match the element of positive psychological capital (PsyCap) in the left column with the correct explanation from the right. resilience--> persevering toward goals to succeed having confidence to take on challenging tasks bouncing back after problems or adversity making a positive attribution about success now & in the future

bouncing back after problems or adversity

Match the element of psychological capital in the left column with the example of how to develop it from the right column. hope development --> Generate a work-related goal, develop multiple plans for achieving it, and ask for feedback from others. Break larger goals into smaller subgoals, create plans, and seek feedback List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them. Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.

Generate a work-related goal, develop multiple plans for achieving it, and ask for feedback from others

Match the element of psychological capital in the left column with the example of how to develop it from the right column. optimismdevelopment--> Generate a work-related goal, develop multiple plans for achieving it, and ask for feedback from others. Break larger goals into smaller subgoals, create plans, and seek feedback List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them. Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.

Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.

The upward spiral of positivity means that: Multiple choice question. a. your personal behaviors will lead to success for others b. your positive behaviors, attitudes, and feelings continually reinforce your own c. your positive behaviors impact your personal life but not the lives of others d. your positive behaviors, attitudes, and feelings continually reinforce your own and those of others

d. your positive behaviors, attitudes, and feelings continually reinforce your own and those of others

Pursuing achievement for its own sake helps build which of the following characteristics? Multiple select question. feelings of superiority feelings of mastery feelings of competence feelings of self-efficacy

feelings of mastery feelings of competence feelings of self-efficacy

Match the element of positive psychological capital (PsyCap) in the left column with the correct explanation from the right. efficacy--> persevering toward goals to succeed having confidence to take on challenging tasks bouncing back after problems or adversity making a positive attribution about success now & in the future

having confidence to take on challenging tasks

Select all that apply Which of the following describes the components of psychological capital? Multiple select question. can increase job satisfaction reduces anxiety and stress is flexible increases anxiety about success

can increase job satisfaction reduces anxiety and stress is flexible

Match the element of psychological capital in the left column with the example of how to develop it from the right column. efficacy development--> Generate a work-related goal, develop multiple plans for achieving it, and ask for feedback from others. Break larger goals into smaller subgoals, create plans, and seek feedback List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them. Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.

Break larger goals into smaller subgoals, create plans, and seek feedback

Select all that apply Which of the following statements are true regarding mindfulness? Multiple select question. Paying attention is easy even when there are multiple distractions. Each person has the ability to be mindful. It takes effort to be mindful. Mental chatter detracts from the inner quiet necessary to remain focused.

Each person has the ability to be mindful. It takes effort to be mindful. Mental chatter detracts from the inner quiet necessary to remain focused.

Match the benefit of mindfulness (Less contemplation of current or past challenges) with one of the examples: Paying attention to others' emotions reduces conflict & lessons negativity when conflict does occur. Improving working memory can be achieved through meditation. Reducing rumination helps alleviate the undesirable emotional impact it can cause. Improved decision making benefits one's job performance.

Reducing rumination helps alleviate the undesirable emotional impact it can cause.

Match the organizational value in the left column with the correct definition from the right. compassion--> Resolve conflict by giving all parties a chance to express their thoughts and feelings, producing solutions that focus on the greater good Help others by showing sympathy, kindness, tenderness, and love Promotes self-control, humility, and prudence when faced with temptation and provocation

Help others by showing sympathy, kindness, tenderness, and love

Employees have greater commitment, performance, satisfaction, and are retained more often when they: Multiple choice question. a. believe organizational practices support them b. don't know what the organization's policies are c. believe that all pay and promotion decisions are based on seniority d. don't have access to a company's salary structures

a. believe organizational practices support them

The extent to which you are physically, cognitively, and emotionally involved with an activity is: Multiple choice question. a. engagement b. meaningfulness c. positive emotion d. emotional labor

a. engagement

The concept that positive practices escalate positive outcomes because of their association with positive emotions and social capital is known as the: Multiple choice question. a. positive effect b. psychological effect c. amplifying effect d. buffering effect

c. amplifying effect

By making your goals SMART and formulating effective action plans, you can build your level of ______, which will boost your goal commitment and success. Multiple choice question. a. PERMA b. compensation c. hope d. mindfulness

c. hope

Learning to use mindfulness takes ______, time, and commitment. Multiple choice question. a. imagination b. money c. practice d. a partner

c. practice

Match the element of positive psychological capital (PsyCap) in the left column with the correct explanation from the right. hope --> persevering toward goals to succeed having confidence to take on challenging tasks bouncing back after problems or adversity making a positive attribution about success now & in the future

persevering toward goals to succeed

Positive __________ are a strong contributor to our well-being that buffer us from stressors and enable us to get things done.

relationships

Select all that apply Which of the following are part of PERMA? Multiple select question. acceptance relationships engagement positive emotions meaning

relationships engagement positive emotions meaning

Select all that apply Which of the following statements are true about the business of mindfulness? Multiple select question. It has become a $1 billion business. The popularity of mindfulness has grown rapidly. Mindfulness training is becoming less popular. Mindfulness is too complicated to ever become mainstream.

It has become a $1 billion business. The popularity of mindfulness has grown rapidly.

Match the element of psychological capital in the left column with the example of how to develop it from the right column. resilience development--> Generate a work-related goal, develop multiple plans for achieving it, and ask for feedback from others. Break larger goals into smaller subgoals, create plans, and seek feedback List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them. Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.

List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them.

Match the benefit of mindfulness (More effective interpersonal effectiveness) with one of the examples: Paying attention to others' emotions reduces conflict & lessons negativity when conflict does occur. Improving working memory can be achieved through meditation. Reducing rumination helps alleviate the undesirable emotional impact it can cause. Improved decision making benefits one's job performance.

Paying attention to others' emotions reduces conflict & lessons negativity when conflict does occur.

Match the organizational value in the left column with the correct definition from the right. restorative justice--> Resolve conflict by giving all parties a chance to express their thoughts and feelings, producing solutions that focus on the greater good Help others by showing sympathy, kindness, tenderness, and love Promotes self-control, humility, and prudence when faced with temptation and provocation

Resolve conflict by giving all parties a chance to express their thoughts and feelings, producing solutions that focus on the greater good