OLS 252 CH1 Q

________ is the first step on the three-step journey (or approach) of the Organizing Framework.

Defining the problem

Which of the following is not one of the top four skills desired by employers?

Teamwork

Why are ethics considered so important when studying organizational behavior?

You will be confronted with ethical challenges at all levels of organizations and throughout your career.

The first of the basic elements for selecting an effective solution is to

determine the criteria for the decision.

Barbara wants to become a partner in her Atlanta law firm. She knows that if she bills the most revenue, it will help her get her partnership. This ________ can lead to unethical behavior.

ill-conceived goal

In the Organizing Framework,

inputs lead to processes, which lead to outcomes.

What kind of a response is a manager making when he or she chooses a satisfactory, but not ideal, solution?

resolving

Problem solving and critical thinking are ________ because they use logic and reasoning to develop and evaluate options.

Soft Skills

Whistle-blower protection laws exist like the Dodd-Frank Act of 2010, and sufficiently protect employees.

False

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids, this was an example of "motivated blindness."

True

Janell is having an argument with her father. He believes that focusing on her computer knowledge (hard skills) is the most important of Janell's college experience. Janell disagrees, arguing that ________ is/are the more critical and will help her in the hiring process.

soft skills

Jon is dealing with several employees who are chronically late. He unilaterally decides to dock everyone's daily pay 5 percent if they are more than 10 minutes late. Jon will have better results using

the contingency approach.

OB includes topics such as managing your peers and your bosses, as well as managing your subordinates.

False

Three months ago, XYZ Corporation changed the way the typing pool is organized from a self-managed team to a more traditional structure in which employees receive their assignments from a direct supervisor. Since then, three of the seven employees have left the organization. ________ is the OB perspective applied here.

Group

Recently, the Triple A Explosives Company was sold to a new owner, Wileys, Inc. The operations of the two organizations are going to be merged, with several of the manufacturing locations possibly to be eliminated. ________ is the most likely OB perspective to apply.

Organizational

________ is the interdisciplinary field dedicated to understanding and managing people at work.

Organizational behavior

________ is when we give a pass to unethical behavior if the outcome is good.

Overvaluing outcomes

________ skills are increasingly needed in today's complex world in order to achieve superior performance where workers at all levels of the organization are called upon to think critically, take ownership of problems, and make real-time decisions.

Problem-solving

You have an apartment within walking distance of your office. Your company moves the office to the next town. You decide to take a position with another firm close to your apartment. This is an example of ________ the problem.

dissolving

At her job, Sarah doesn't identify what is bothering her team members who report directly to her. Two have left the company in the past three months and she didn't probe why they decided to leave. She just assumes they are getting a higher salary elsewhere. Sarah is showing a(an)

lack of rigor.