OLS-37500-21926

_____ involves changing one's major work activity after having been established in a specific field.

Career recycling

Which of the following is true of coaching employees?

Coaching involves providing resources.

_____ relates to the learner's decision regarding what information to attend to, how to remember, and how to solve problems.

Cognitive strategy

Which of the following is false regarding MOOCs?

Completion rates are high.

Which of the following is not measured by the Myers-Briggs Type Inventory (MBTI)?

Emotional stability v. neuroticism

Regarding the implications of neuroscience for training, which of the following is NOT true?

Emotional stimulation should be minimized.

Which of the following is true of repatriation?

Employees may leave the company if their assignments upon returning home have less responsibility.

A core value of _____ is the prevention of the occurrence of errors in a product or service rather than detection and correction.

TQM

The ADDIE model is most closely associated with:

The ADDIE model is most closely associated with:

_____ is a computer-based technology that provides trainees with a three-dimensional learning experience.

Virtual reality

While cloud computing can make it easier for employees to access in-house training content, it does not allow for greater access to training programs from outside vendors and educational institutions.

fa;se

A major reason that companies adopt a learning management system (LMS) is to decentralize management of learning activities.

false

A task analysis should be undertaken prior to an organizational analysis.

false

Adult learning theory assumes that adults enter a learning experience with a subject-centered approach to learning.

false

Apprenticeships are most common for white-collar positions.

false

Artificial intelligence is the most frequently used type of technology-based learning.

false

Automation is thought to soon replace jobs requiring complex decision-making processes.

false

By definition, mentoring cannot occur between mentors and protégés from different organizations.

false

Companies pursuing an external growth strategy typically focus on human capital issues to enhance efficiency.

false

Decreasing numbers of Americans are participating in the gig economy.

false

Due to globalization, the supply for talented employees now exceeds the demand.

false

Due to technological advances in training, the current education-to-employment system is preparing students well for the 21st-century economy.

false

Ensuring transfer of training is the final step in the ISD model.

false

Favorable trainee reactions are strongly connected with transfer.

false

In general, repurposing is considered an advisable strategy for developing online learning.

false

In most circumstances, organizations are not required to pay employees for attending training.

false

In the context of andragogy, group discussions would likely be less appropriate than the traditional lecture method.

false

In the context of the Big Five personality dimensions, conscientiousness refers to the extent to which an individual is aware of his or her surroundings and is courteous to others.

false

Incorporating novelty and fun into a training course can promote learner engagement, but may have little effect on helping learners commit training content to memory.

false

It has been estimated that about one-quarter of all companies have an extensive learning organization and that one-half possess at least some of the characteristics of a learning organization.

false

It has been estimated that online technology will replace most live instruction by the year 2030.

false

It is always important to conduct a thorough needs assessment at the organization, personal, and task levels of analysis.

false

It is estimated that 15% of the global workforce could be displaced by the adoption of automation by the year 2030.

false

It is estimated that six out of ten current occupations have more than 50% of work activities that can be automated using technology.

false

It is generally considered best practice for role plays to be unstructured to enhance contextual learning.

false

It is generally considered best practice to use slang and sports analogies when training groups of trainees from different cultural backgrounds. Doing so helps to promote fun in the learning environment, and such strategies can serve as useful mnemonic devices.

false

Many Millennials feel that lateral moves are beneficial to their careers because they view such moves as valuable opportunities to learn new knowledge and skills.

false

On-the-job training is typically more passive than classroom training.

false

One of the best means to enhance trainees' self-efficacy beliefs is to explain the importance of learning new knowledge and skills for enhanced organizational performance.

false

One principle of rapid instructional design (RID) that is retained from the traditional instruction design model is that the development of instructional content and process must be in close coordination.

false

Providing self-management training is an example of an internal learning condition.

false

Researchers have shown that whether an idea can be easily recalled is linked to the strength of activating the frontal lobe during a learning task.

false

Sector partnerships are designed to help individuals recycle their careers.

false

Surveys do not allow many employees to participate in the needs assessment process.

false

Tacit knowledge tends to be the primary focus of formal training and employee development.

false

The key defining characteristic of a flipped classroom is that control over the content of lectures is "flipped" from the instructor to student.

false

The primary aims of unconscious bias training are demonstrating that individuals are typically free from biases unconsciously, and that biases are the result of conscious actions resulting from social pressures.

false

The use of technology-based learning delivery remained stable from 2011 to 2016.

false

To cope with the skills gap, more and more companies are hiring individuals based on the degrees they hold rather than based on the skills they have.

false

To motivate employees to learn in training programs, managers should always avoid informing the employees of their skill deficiencies.

false

Virtual worlds are ineffective for teaching interpersonal skills, such as time management and leadership.

false

When a series of steps must be followed in a specific way to complete a task successfully, training should be designed with an emphasis on far transfer.

false

While technology has contributed many advances in training and development, the cost of technology continues to increase due to demand.

false

With respect to maximizing the benefits of learner control, programs should allow trainees to control the amount of feedback they receive.

false

According to the nine-box grid, the development plan for employees with outstanding performance but low potential typically emphasizes _____.

finding them experiences that will continue to facilitate creativity and innovation

Effective knowledge sharing is most likely when employees _____.

have easy access to information in the context of their jobs

_____ capital refers to the sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that the company's employees invest in their work.

human

_____ is a specification for learning technology that makes it possible to collect data about an employee's or a team's online and face-to-face learning experiences.

tin can API

Which term refers to a group of two or more trainees who agree to meet to discuss their progress using learned capabilities on the job?

support network

A primary disadvantage of using ____ in the needs assessment process is that the data obtained may lack detail.

surveys

Which of the following is not one of the four major components of the balanced scorecard?

sustainability

Which of the following refers to trainers, experts, and learners interacting with each other live and in real time?

synchronous communication

A Learning Records Store (LRS) can be used to show the relationship between learning experiences and business outcomes.

true

A low level of training support a manager can provide is acceptance.

true

The fifth step in the training design process is to develop an evaluation plan that involves identifying _____.

the types of outcomes training is expected to influence

A potential disadvantage of a panel lecture format is that trainees who are relatively naive about a topic may have difficulty understanding important points.

true

Adaptive training refers to training that customizes the content presented to trainees based on their learning style, ability, personality, and/or performance.

true

Advances in neuroscience research have demonstrated that long-term information recall is enhanced when individuals learn information over several time periods rather than all at once.

true

Artificial Intelligence (AI) learning bots can be used by training managers to analyze matches (or mismatches) between roles and tasks to identify learning needs.

true

Assessments can be used to identify communication styles that inhibit a team's productivity.

true

Barriers between business and educational institutions make it difficult for many employees to update their skills for their current jobs or another career.

true

Cloud computing provides employee access to applications and information from smartphones and tablets.

true

Cognitive outcomes generally do not help determine how much trainees use training content on the job.

true

Companies cannot gain a competitive advantage solely through their training practices.

true

Competency-based learning may occur through job experiences.

true

Despite its potential benefits, there are a number of challenges associated with social media for training and development.

true

Federal laws require that companies in the gaming industry train employees to report suspicious activity.

true

Group-building methods focus on individual and team learning.

true

In general, large companies deliver more training online compared to small companies.

true

In online training, an instructor has the capability to provide detailed feedback to trainees.

true

IoT devices refer to "smart devices" that help make learning a continuous, ongoing, personalized experience.

true

It is necessary to limit return on investment (ROI) analysis to certain training programs as it can be costly.

true

Job-based employees are likely to receive less training than knowledge-based employees.

true

Just-in-time learning is also known as embedded learning.

true

Negative transfer is evident when learning occurs, but on-the-job behavior is lower than pre-training levels.

true

New training technologies are unlikely to totally replace face-to-face instruction.

true

One of the most powerful ways to motivate employees to attend and learn from training is to communicate the personal value of the training.

true

Online learning that merely repurposes an effective live training program will usually be ineffective.

true

Research shows that diversity training has the largest effect on understanding and awareness of diversity, but smaller effects on behavior change and attitudes.

true

Robots and artificial intelligence (AI) are currently doing 20 percent of work today.

true

Social networking platforms will likely become a greater part of learning management systems.

true

Strategic training and development initiatives vary by company depending on a company's industry, goals, resources, and capabilities.

true

The Age Discrimination in Employment Act (ADEA) does not provide protection for individuals under the age of 40.

true

The CEO of a company is responsible for setting a clear direction for learning.

true

Through sector partnerships, workforce skill needs can be met faster than if individual employers worked alone.

true

Transfers and downward moves could help employees achieve long-term success with a company.

true

Treating employees differently based on their age, such as only inviting younger employees to attend training, can result in adverse legal consequences.

true

When training is provided by consulting firms, it is said to be outsourced.

true

When using an outside vendor to provide training services, it is important to consider the extent to which the training program will be customized based on a company's needs.

true

With a Learning Records Store (LRS), employees can have their own "personal lockers" to store their personal learning histories.

true

According to the ATD competency model, a business partner _____.

uses business industry knowledge to create training that improves performance

In the context of big data, _____ refers to the huge amount of data that is being generated and the speed with which it must be evaluated, captured, and made useful.

velocity

Which of the following is an example of human capital?

work-related competence

The evaluation process ideally begins with _____.

conducting a needs analysis

All of the following are examples of RID strategies except _____.

conducting separate analyses of training needs and learning outcomes

Which of the following represents the lowest level of manager support for training?

encouragement of trainees' participation in training

In the context of expectancy theory, _____ relates to trainees' beliefs that they can perform the trained skill.

expectancy

Which of the following is true?

Some trainees may not be motivated to learn through technology.

Typically, _____ are used to assess cognitive outcomes.

"pencil-and-paper" tests

Approximately what percentage of large companies deliver a portion of their training online?

50%

_____ is a process that involves a small group working on real problems.

Action learning

Which of the following is true of 360-degree feedback?

A facilitator may be needed to help interpret the results.

Which of the following statements is true of competency models?

ALL (They are useful for a variety of HRM practices, not just training and development, They provide a tool for determining what skills are necessary to meet current and future needs., AND They provide common criteria for identifying appropriate training activities for employees.)

_____ refers to the latest generation of distance learning that uses satellite technology to broadcast programs to different locations and allows trainees to respond to questions using a keypad.

Interactive distance learning

Which of the following is a criticism of the traditional training design model?

It is a linear approach driven by subject-matter experts.

Which of the following is true of tacit knowledge?

It is best acquired through informal learning.

Which of the following statements is true of organizing as a learning strategy?

It requires the learner to find similarities and themes in the training material.

_____ is a way of delivering content to learners in small, very specific bursts. With such learning, individuals are in control of what and when they're learning.

Microlearning

Which of the following statements is true?

Online instruction and classroom instruction are equally effective when similar instructional methods are used.

_____ refers to directly translating an instructor-led, face-to-face training program to an online format.

Repurposing

_____ refers to the use of information by employees to determine their career interests, values, and aptitudes.

Self-assessment

_____ refers to learners assessing their progress toward learning.

Self-regulation

Which of the following is true of simulations?

Simulations can safely put employees in situations that would be dangerous in the real world.

Which of the following is NOT a common limitation of 360-degree feedback?

The process is often too informal

_____ refers to the process of collecting the outcomes needed to determine whether training is effective.

Training evaluation

Evaluation designs without pre-test or comparison groups are most appropriate when _____.

a company is only interested in whether trainees have achieved a certain proficiency level

A Fitbit in an example of _____.

a wearable

Job enlargement refers to the process of _____.

adding challenges or new responsibilities to an employee's current job

Suppose you would like to a train a group of managers to enhance their skill in providing employee feedback. Which of the following methods would be least appropriate?

adventure learning

Which of the following creates a learning orientation in trainees?

allowing trainees to experiment with new knowledge and skills

Which of the following requires the least amount of participation from trainees?

audiovisual instruction

Which of the following training methods brings digital elements into the physical world to enhance the information and context that people experience?

augmented reality

A protean career is _____.

based on the feeling of pride that comes from achieving life goals

_____ involves collecting information about users' activities, analyzing patterns, and understanding how these patterns link to business outcomes.

big data

In a(n) _____ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation.

branching story

Which of the following is a trend in the delivery of training?

bth b and c (more training delivered through massed practice AND training courses of shorter duration)

A SWOT analysis is typically conducted in the _____ step of the strategic training and development process.

business strategy formulation and identificati

_____ relates to intellectual capability and general intelligence.

cognitive ability

Training activities are said to be outsourced when they are provided by _____.

individuals outside the company

In person analysis, _____ relate(s) to resources employees need to help them learn.

inputs

Which of the following methods is/are the most commonly used in organizations?

instructor-led classroom training

A(n) _____ strategy focuses on new market and product development, innovation, and joint ventures.

internal growth

In the context of the Myers-Briggs Type Indicator (MBTI), _____ types prefer a learning atmosphere in which an emphasis is placed on meaning and associations. Insight is valued more than careful observation.

intuitive

In which jobs is automation likely?

jobs involving processing data

Which of the following is most commonly included in assessment centers?

leadership group discussions

Business-level outcomes chosen to measure the overall value of training or learning initiatives are referred to as _____.

metrics

A(n) _____refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities.

microblog

_____ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used.

mission

Which of the following methods has a relatively low development cost?

mobile learning

Which of the following methods is best suited for training facts?

mobile learning

Behavior and skill-based outcomes are best measured by _____.

observations

_____ refers to the process of helping new hires adjust to social and performance aspects of their new jobs

onboarding

Which of the following is an example of the internal conditions necessary for learning?

recall of training content

The use of social media as a learning tool may be ineffective in a company that _____.

requires centralized decision making

Which of the following makes a socialization program ineffective?

restricting interactions between new hires and current employees

Which of the following relates to employees making a transition into life without work?

retirement

In comparison to classroom delivery, blended learning has increased _____.

self-directedness of learners

_____ refers to the learner's involvement with the training material and assessing their progress toward learning.

self-regulation