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Electronic miscommunication can be caused by ______.

writing messages in all capital letters

When you start an online course, what should you do to make sure you have access to college resources?

Bookmark links to your course. Explore the college website. Search for information on advising, degree requirements, and financial aid.

Communications

Course announcements that all students see, messaging, and chat Course announcements that all students see, messaging, and chat

Links to resources

Connections to curated sections of the school library or outside learning tools Connections to curated sections of the school library or outside learning tools

An example of a bad reason to email an instructor would be to ______.

see if you can get extra credit later if you do not turn in tomorrow's assignment

A good reason to contact an instructor by email would be to ______.

turn in an assignment that can be submitted through email

Which of these are tips for making sure your emails are answered in a timely manner?

Use clear, concise language. Be short and to the point.

Which of these are online learning resources that usually accompany textbooks?

Flash cards Practice quizzes Supplementary readings Key terms Chapter review activities PowerPoint slides that highlight key points

Discussion boards

Interactions with classmates and questions or topics posted by instructors

Which of these are true of tests for online courses?

They are usually a combination of short-answer and multiple-choice questions. They are considered "open book" tests. They are administered online.

Which of these statements explains the access online students have to learning resources?

They use the same resources as other students but may have to access them in different ways.

What is a good tip to remember about email length when you are contacting an instructor?

Use as few words as necessary.

Questions about how to drop or add a class and which classes are needed for certain majors are best answered by ______.

academic advisors

Before beginning an online program, students are encouraged to ______.

bookmark important links related to their courses

The first step in preparing for an online test is ______.

choosing somewhere to take the test where you will not be interrupted

Tests for online courses usually consist of ______.

multiple-choice and short-answer questions

One action that leads to electronic miscommunication is ______.

using "you" statements instead of "I" statements

Calendar

Deadlines for assignments and other important dates Deadlines for assignments and other important dates

Which of these items would make an email to a professor look unprofessional?

Messages written in abbreviated texting language A smiley face emoticon Links to a funny meme

Most online learners can save money by obtaining digital versions of textbooks, known as ______.

eBooks

Libraries and the registrar/bursar are examples of resources that ______.

may be accessible online

Which of the following messages is most likely to avoid electronic miscommunication?

"Hey, everyone, I want to relax and think about this before I say anything else." — Yulia

What should you do when checking your email?

Check your inbox frequently. Keep track of conversations and any tasks associated with the messages. Check the spam folder to make sure important emails are not deleted.

Which of these statements best describes a learning management system (LMS)?

Which of these statements best describes a learning management system (LMS)?

What are some of the resources available for online learning?

IT help The library The registrar/bursar

What are some of the questions you should ask your academic advisor?

Should I take this class for my major? How do I drop one of my classes? What does the finals schedule look like? How do I find a tutor? How do I switch majors?

Online students should develop rapport with their instructors as a way to establish a ______.

support system

Grades

Scores on assignments, quizzes, and tests


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